How to integrate Helpwise MCP with OpenClaw

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Introduction

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Helpwise with authentication management handled for you. You can execute actions on Helpwise via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

Why use Composio?

Apart from a managed and hosted MCP server, you will get:

  • Programmatic tool calling allows LLMs to write its code in a remote workbench to handle complex tool chaining. Reduces to-and-fro with LLMs for frequent tool calling.
  • Handling Large tool responses out of LLM context to minimize context rot.
  • Dynamic just-in-time access to 20,000 tools across 850+ other Apps for cross-app workflows. It loads the tools you need, so LLMs aren't overwhelmed by tools you don't need.

How to install Helpwise with OpenClaw

Using Composio API Key and Setup Prompt

Copy the setup prompt from the OpenClaw dashboard
  • Run it in your OpenClaw chat interface.
  • Authenticate Helpwise from the dashboard
  • Go back to your OpenClaw interface and start asking questions.

Using OpenClaw/Composio Plugin

1. Install OpenClaw Composio plugin

bash
openclaw plugins install @composio/openclaw-plugin

2. Copy the API Key from dashboard.composio.dev

3. Setup OpenClaw Config

openclaw config set plugins.entries.composio.config.consumerKey "ck_your_key_here"

4. Restart OpenClaw

openclaw gateway restart

5. Go to your chat interface and start asking questions.

6. When prompted, authenticate the app and you're all set.

How It Works

The plugin connects to Composio's MCP server at https://connect.composio.dev/mcp and registers all available tools directly into the OpenClaw agent. Tools are called by name — no extra search or execute steps needed.

If a tool returns an auth error, the agent will prompt you to connect that toolkit at dashboard.composio.dev.

Configuration

{
  "plugins": {
    "entries": {
      "composio": {
        "enabled": true,
        "config": {
          "consumerKey": "ck_your_key_here"
        }
      }
    }
  }
}
OptionDescriptionDefault
enabledEnable or disable the plugintrue
consumerKeyYour Composio consumer key (ck_...)
mcpUrlMCP server URL (advanced)https://connect.composio.dev/mcp

What is the Helpwise MCP server, and what's possible with it?

The Helpwise MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Helpwise account. It provides structured and secure access to your customer communication tools, so your agent can create conversations, manage notes, upload attachments, delete messages, and organize your Helpwise workspace on your behalf.

  • Attachment management and uploads: Easily upload files as attachments to conversations and retrieve attachment metadata for streamlined file sharing.
  • Conversation note automation: Let your agent add or remove notes to specific conversations, making it easy to document context or follow up actions.
  • Mailbox and conversation cleanup: Direct your agent to delete entire conversations, mailboxes, or individual messages for efficient workspace management.
  • Contact and signature management: Seamlessly delete contacts and email signatures, keeping your Helpwise account up to date and clutter-free.
  • Webhook and team setup: Have your agent create new webhooks for event notifications or set up Helpwise teams to organize your users for better collaboration.

Supported Tools & Triggers

Tools
Create attachmentTool to upload a new attachment.
Add note to conversationTool to add a note to a conversation.
Create Helpwise TeamTool to create a new team.
Create Helpwise WebhookTool to create a new webhook in Helpwise.
Delete ContactTool to delete a contact.
Delete Helpwise ConversationTool to delete a conversation.
Delete MailboxTool to delete a mailbox.
Delete Helpwise MessageTool to delete a message.
Delete Helpwise NoteTool to delete a note from a conversation.
Delete SignatureTool to delete an email signature.
Delete TagTool to delete a tag.
Delete TeamTool to delete a team.
Delete TemplateTool to delete a template.
Delete Helpwise WebhookTool to delete a webhook.
Get AttachmentTool to retrieve a specific attachment.
Get Conversation AttachmentsTool to retrieve attachments.
Get Helpwise ContactTool to retrieve details of a specific contact.
Get ConversationTool to retrieve details of a specific conversation.
Get ConversationsTool to retrieve a list of conversations.
Get Helpwise MailboxTool to retrieve details of a specific mailbox by its ID.
Get Helpwise MailboxesTool to retrieve mailboxes.
Get Helpwise MessagesTool to retrieve messages for a specific conversation.
Get Conversation NoteTool to retrieve details of a specific note.
Get Conversation NotesTool to retrieve notes for a conversation.
Get Helpwise TagTool to retrieve a specific tag.
Get Helpwise TeamTool to retrieve details of a specific team by its ID.
Get Helpwise TeamsTool to retrieve Helpwise teams.
Get Helpwise TemplatesTool to retrieve Helpwise email templates.
Get Helpwise UsersTool to retrieve Helpwise users list.
Get Helpwise WebhookTool to retrieve details of a specific webhook.
Get Helpwise WebhooksTool to retrieve Helpwise webhooks.
Update Helpwise ContactTool to update an existing Helpwise contact.
Update MailboxTool to update an existing mailbox.
Update Helpwise MessageTool to update an existing message.
Update Helpwise TagTool to update an existing tag.
Update Helpwise TemplateTool to update an existing email template.

Conclusion

You've successfully integrated Helpwise with OpenClaw using Composio plugin. Now interact with Helpwise directly from your terminal, Web UI, or any messenger app using natural language commands.

Key benefits of this setup:

  • Seamless integration across TUI, Web UIs, and Messenger apps like Telegram, WhatsApp, Slack, etc.
  • Natural language commands for Helpwise operations
  • Managed authentication through Composio
  • Access to 20,000+ tools across 850+ apps for cross-app workflows
  • Programmatic tool calling for complex tool chaining

Next steps:

  • Try asking OpenClaw to perform various Helpwise operations
  • Explore cross-app workflows by connecting more toolkits like Calendar, Slack, Notion, etc.
  • Build complex automation scripts that leverage OpenClaw's 24/7 running capabilities

How to build Helpwise MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Helpwise MCP?

With a standalone Helpwise MCP server, the agents and LLMs can only access a fixed set of Helpwise tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Helpwise and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with OpenClaw?

Yes, you can. OpenClaw fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Helpwise tools.

Can I manage the permissions and scopes for Helpwise while using Tool Router?

Yes, absolutely. You can configure which Helpwise scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Helpwise data and credentials are handled as safely as possible.

Used by agents from

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Agent.ai
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Context
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Agent.ai
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