SIGN UPLOG IN
X (Twitter)LinkedInGitHubDiscordYouTube

How to integrate Helpwise MCP with Google ADK

Connect Google ADK to Helpwise MCP. Add note to open conversation with client, delete outdated contact from contact list, and more using natural language, with authentication handled for you.

Get started for freeGet a demo
Helpwise logoHelpwise
Api Key

Helpwise is a unified customer service platform for managing all your business emails, chats, and SMS in one place. It helps teams collaborate on customer conversations more efficiently and never miss important messages.

37 Tools

Introduction

This guide walks you through connecting Helpwise to Google ADK using the Composio tool router. By the end, you'll have a working Helpwise agent that can read and manage conversations, add notes, search and update contacts, organize mailboxes and teams, and set up webhooks through natural language commands.

This guide will help you understand how to give your Google ADK agent real control over a Helpwise account through Composio's Helpwise MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Helpwise with

Claude CodeClaude CoworkOpenAI Agents SDKClaude Agent SDKCodexOpenClawHermesAtomic AgentLangChainVercel AI SDKMastra AILlamaIndexCrewAIPydantic AIAutoGen

TL;DR

Here's what you'll learn:
  • Get a Helpwise account set up and connected to Composio
  • Install the Google ADK and Composio packages
  • Create a Composio Tool Router session for Helpwise
  • Build an agent that connects to Helpwise through MCP
  • Interact with Helpwise using natural language

What is Google ADK?

Google ADK (Agents Development Kit) is Google's framework for building AI agents powered by Gemini models. It provides tools for creating agents that can use external services through the Model Context Protocol.

Key features include:

  • Gemini Integration: Native support for Google's Gemini models
  • MCP Toolset: Built-in support for Model Context Protocol tools
  • Streamable HTTP: Connect to external services through streamable HTTP
  • CLI and Web UI: Run agents via command line or web interface

What is the Helpwise MCP server, and what's possible with it?

The Helpwise MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Helpwise account. It provides structured and secure access to your customer communication tools, so your agent can create conversations, manage notes, upload attachments, delete messages, and organize your Helpwise workspace on your behalf.

  • Attachment management and uploads: Easily upload files as attachments to conversations and retrieve attachment metadata for streamlined file sharing.
  • Conversation note automation: Let your agent add or remove notes to specific conversations, making it easy to document context or follow up actions.
  • Mailbox and conversation cleanup: Direct your agent to delete entire conversations, mailboxes, or individual messages for efficient workspace management.
  • Contact and signature management: Seamlessly delete contacts and email signatures, keeping your Helpwise account up to date and clutter-free.
  • Webhook and team setup: Have your agent create new webhooks for event notifications or set up Helpwise teams to organize your users for better collaboration.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step09 STEPS
1

Prerequisites

Before starting, make sure you have:
  • A Google API key for Gemini models
  • A Composio account and API key
  • Python 3.9 or later installed
  • Basic familiarity with Python
2

Getting API Keys for Google and Composio

Google API Key
  • Go to Google AI Studio and create an API key.
  • Copy the key and keep it safe. You will put this in GOOGLE_API_KEY.
Composio API Key and User ID
  • Log in to the Composio dashboard.
  • Go to Settings → API Keys and copy your Composio API key. Use this for COMPOSIO_API_KEY.
  • Decide on a stable user identifier to scope sessions, often your email or a user ID. Use this for COMPOSIO_USER_ID.
3

Install dependencies

bash
pip install google-adk composio python-dotenv

Inside your virtual environment, install the required packages.

What's happening:

  • google-adk is Google's Agents Development Kit
  • composio connects your agent to Helpwise via MCP
  • python-dotenv loads environment variables
4

Set up ADK project

bash
adk create my_agent

Set up a new Google ADK project.

What's happening:

  • This creates an agent folder with a root agent file and .env file
5

Set environment variables

bash
GOOGLE_API_KEY=your-google-api-key
COMPOSIO_API_KEY=your-composio-api-key
COMPOSIO_USER_ID=your-user-id-or-email

Save all your credentials in the .env file.

What's happening:

  • GOOGLE_API_KEY authenticates with Google's Gemini models
  • COMPOSIO_API_KEY authenticates with Composio
  • COMPOSIO_USER_ID identifies the user for session management
6

Import modules and validate environment

python
import os
import warnings

from composio import Composio
from dotenv import load_dotenv
from google.adk.agents.llm_agent import Agent
from google.adk.tools.mcp_tool.mcp_session_manager import StreamableHTTPConnectionParams
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset

load_dotenv()

warnings.filterwarnings("ignore", message=".*BaseAuthenticatedTool.*")

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")
What's happening:
  • os reads environment variables
  • Composio is the main Composio SDK client
  • GoogleProvider declares that you are using Google ADK as the agent runtime
  • Agent is the Google ADK LLM agent class
  • McpToolset lets the ADK agent call MCP tools over HTTP
7

Create Composio client and Tool Router session

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)

composio_session = composio_client.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["helpwise"],
)

COMPOSIO_MCP_URL = composio_session.mcp.url,
print(f"Composio MCP URL: {COMPOSIO_MCP_URL}")
What's happening:
  • Authenticates to Composio with your API key
  • Declares Google ADK as the provider
  • Spins up a short-lived MCP endpoint for your user and selected toolkit
  • Stores the MCP HTTP URL for the ADK MCP integration
8

Set up the McpToolset and create the Agent

python
composio_toolset = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url=COMPOSIO_MCP_URL,
        headers={"x-api-key": COMPOSIO_API_KEY}
    )
)

root_agent = Agent(
    model="gemini-2.5-flash",
    name="composio_agent",
    description="An agent that uses Composio tools to perform actions.",
    instruction=(
        "You are a helpful assistant connected to Composio. "
        "You have the following tools available: "
        "COMPOSIO_SEARCH_TOOLS, COMPOSIO_MULTI_EXECUTE_TOOL, "
        "COMPOSIO_MANAGE_CONNECTIONS, COMPOSIO_REMOTE_BASH_TOOL, COMPOSIO_REMOTE_WORKBENCH. "
        "Use these tools to help users with Helpwise operations."
    ),
    tools=[composio_toolset],
)

print("\nAgent setup complete. You can now run this agent directly ;)")
What's happening:
  • Connects the ADK agent to the Composio MCP endpoint through McpToolset
  • Uses Gemini as the model powering the agent
  • Lists exact tool names in instruction to reduce misnamed tool calls
9

Run the agent

bash
# Run in CLI mode
adk run my_agent

# Or run in web UI mode
adk web

Execute the agent from the project root. The web command opens a web portal where you can chat with the agent.

What's happening:

  • adk run runs the agent in CLI mode
  • adk web . opens a web UI for interactive testing

Complete Code

Here's the complete code to get you started with Helpwise and Google ADK:

python
import os
import warnings

from composio import Composio
from composio_google import GoogleProvider
from dotenv import load_dotenv
from google.adk.agents.llm_agent import Agent
from google.adk.tools.mcp_tool.mcp_session_manager import StreamableHTTPConnectionParams
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset

load_dotenv()
warnings.filterwarnings("ignore", message=".*BaseAuthenticatedTool.*")

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

composio_client = Composio(api_key=COMPOSIO_API_KEY, provider=GoogleProvider())

composio_session = composio_client.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["helpwise"],
)

COMPOSIO_MCP_URL = composio_session.mcp.url


composio_toolset = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url=COMPOSIO_MCP_URL,
        headers={"x-api-key": COMPOSIO_API_KEY}
    )
)

root_agent = Agent(
    model="gemini-2.5-flash",
    name="composio_agent",
    description="An agent that uses Composio tools to perform actions.",
    instruction=(
        "You are a helpful assistant connected to Composio. "
        "You have the following tools available: "
        "COMPOSIO_SEARCH_TOOLS, COMPOSIO_MULTI_EXECUTE_TOOL, "
        "COMPOSIO_MANAGE_CONNECTIONS, COMPOSIO_REMOTE_BASH_TOOL, COMPOSIO_REMOTE_WORKBENCH. "
        "Use these tools to help users with Helpwise operations."
    ),  
    tools=[composio_toolset],
)

print("\nAgent setup complete. You can now run this agent directly ;)")

Conclusion

You've successfully integrated Helpwise with the Google ADK through Composio's MCP Tool Router. Your agent can now interact with Helpwise using natural language commands.

Key takeaways:

  • The Tool Router approach dynamically routes requests to the appropriate Helpwise tools
  • Environment variables keep your credentials secure and separate from code
  • Clear agent instructions reduce tool calling errors
  • The ADK web UI provides an interactive interface for testing and development

You can extend this setup by adding more toolkits to the toolkits array in your session configuration.

TOOLS

Supported Tools

Every Helpwise action and event your agent gets out of the box.

Create attachment

Tool to upload a new attachment.

Add note to conversation

Tool to add a note to a conversation.

Create Helpwise Team

Creates a new team in Helpwise to group users for collaboration and assignment purposes.

Create Helpwise Webhook

Creates a new webhook subscription in Helpwise to receive real-time event notifications.

Delete Contact

Deletes a contact from Helpwise by its unique identifier (ID).

Delete Helpwise Conversation

Attempts to delete a conversation by ID from Helpwise.

Delete Mailbox

Tool to delete a mailbox by its unique identifier.

Delete Helpwise Message

Attempts to delete a message from Helpwise.

Delete Helpwise Note

Tool to delete a note from a conversation.

Delete Email Signature

Deletes an email signature from Helpwise.

Delete Tag

Permanently deletes a tag from Helpwise.

Delete Team

Tool to delete a team.

Delete Template

Deletes a Helpwise email template (saved reply) by its ID.

Delete Helpwise Webhook

Delete a Helpwise webhook by its ID.

Get Attachment

Retrieves metadata for a Helpwise attachment by its ID, such as its file name, download URL, content type, and timestamps.

Get Conversation Attachments

Retrieves attachment metadata from messages for a specified conversation.

Get Helpwise Contact

Retrieves detailed information for a specific contact by ID.

Get Conversation

Retrieves a specific Helpwise conversation by ID, returning selected metadata such as subject, status, participants, and timestamps when available.

Get Conversations

Lists Helpwise support conversations for display or analysis, with pagination and optional mailbox, status, assignment, requester, and search filters.

Get Helpwise Custom Field

Retrieves details of a specific custom field by its ID.

Get Helpwise Mailbox

Retrieves details of a Helpwise mailbox using its mailbox ID.

Get Helpwise Mailboxes

Lists Helpwise mailboxes with page-based pagination.

Get Conversation Note

Retrieves details of a Helpwise conversation note using the conversation ID and note ID.

Get Conversation Notes

Retrieves notes associated with a specified conversation for collaboration and context.

Get Helpwise Tag

Retrieves detailed information about a specific tag in Helpwise.

Get Helpwise Team

Retrieves a Helpwise team by ID, including its name and available timestamps.

Get Helpwise Teams

Lists Helpwise teams for assignment or management, with page-based pagination.

Get Helpwise WhatsApp Templates

Lists Helpwise WhatsApp message templates for a mailbox.

Get Helpwise Users

Lists Helpwise users with page-based pagination, for example to find agents for assignment.

Get Helpwise Webhook

Retrieve detailed configuration for a specific Helpwise webhook by its ID.

Get Helpwise Webhooks

Lists Helpwise webhook configurations with page-based pagination.

Search Helpwise Contacts

Searches Helpwise contacts by term, with optional limit and offset pagination.

Update Helpwise Contact

Tool to update an existing Helpwise contact.

Update Mailbox

Update an existing Helpwise mailbox by ID, changing its display name, address, team assignment, signature, or default status.

Update Helpwise Message

Tool to update an existing message.

Update Helpwise Tag

Updates a Helpwise tag by ID, supplying its name and optionally its color.

Update Helpwise Template

Updates an existing Helpwise email template by modifying its name, subject, and/or HTML content.

FRAMEWORKS

How to build Helpwise MCP Agent with another framework

Claude Code logo

Claude Code

Use Helpwise MCP with Claude Code

Claude Cowork logo

Claude Cowork

Use Helpwise MCP with Claude Cowork

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Helpwise MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Helpwise MCP with Claude Agent SDK

Codex logo

Codex

Use Helpwise MCP with Codex

OpenClaw logo

OpenClaw

Use Helpwise MCP with OpenClaw

Hermes logo

Hermes

Use Helpwise MCP with Hermes

Atomic Agent logo

Atomic Agent

Use Helpwise MCP with Atomic Agent

LangChain logo

LangChain

Use Helpwise MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Helpwise MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Helpwise MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Helpwise MCP with LlamaIndex

CrewAI logo

CrewAI

Use Helpwise MCP with CrewAI

Pydantic AI logo

Pydantic AI

Use Helpwise MCP with Pydantic AI

AutoGen logo

AutoGen

Use Helpwise MCP with AutoGen

FAQ

Frequently asked questions

Start with Helpwise.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Helpwise tool your agent needs.Free to start.

Start building