Helpwise MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Helpwise MCP or direct API to read and send emails, triage conversations, assign tickets, and manage labels through natural language.

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Helpwise

Api Key

Helpwise is a unified customer service platform for managing all your business emails, chats, and SMS in one place. It helps teams collaborate on customer conversations more efficiently and never miss important messages.

37 Tools

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Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND

Helpwise

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TOOLS

Supported Tools

Every Helpwise action and event your agent gets out of the box.

Create attachment

Tool to upload a new attachment.

Add note to conversation

Tool to add a note to a conversation.

Create Helpwise Team

Creates a new team in Helpwise to group users for collaboration and assignment purposes.

Create Helpwise Webhook

Creates a new webhook subscription in Helpwise to receive real-time event notifications.

Delete Contact

Deletes a contact from Helpwise by its unique identifier (ID).

Delete Helpwise Conversation

Attempts to delete a conversation by ID from Helpwise.

Delete Mailbox

Tool to delete a mailbox by its unique identifier.

Delete Helpwise Message

Attempts to delete a message from Helpwise.

Delete Helpwise Note

Tool to delete a note from a conversation.

Delete Email Signature

Deletes an email signature from Helpwise.

Delete Tag

Permanently deletes a tag from Helpwise.

Delete Team

Tool to delete a team.

Delete Template

Deletes a Helpwise email template (saved reply) by its ID.

Delete Helpwise Webhook

Delete a Helpwise webhook by its ID.

Get Attachment

Retrieves a specific attachment by its unique identifier.

Get Conversation Attachments

Retrieves attachments from messages in a specific conversation.

Get Helpwise Contact

Retrieves detailed information for a specific contact by ID.

Get Conversation

Retrieves complete details of a specific conversation by ID from Helpwise.

Get Conversations

Tool to retrieve a list of conversations.

Get Helpwise Custom Field

Retrieves details of a specific custom field by its ID.

Get Helpwise Mailbox

Tool to retrieve details of a specific mailbox by its ID.

Get Helpwise Mailboxes

Tool to retrieve mailboxes.

Get Conversation Note

Tool to retrieve details of a specific note.

Get Conversation Notes

Retrieves all notes associated with a specific conversation.

Get Helpwise Tag

Retrieves detailed information about a specific tag in Helpwise.

Get Helpwise Team

Retrieves details of a specific Helpwise team by its ID.

Get Helpwise Teams

Tool to retrieve Helpwise teams.

Get Helpwise WhatsApp Templates

Tool to retrieve Helpwise WhatsApp message templates.

Get Helpwise Users

Tool to retrieve Helpwise users list.

Get Helpwise Webhook

Retrieve detailed configuration for a specific Helpwise webhook by its ID.

Get Helpwise Webhooks

Tool to retrieve Helpwise webhooks.

Search Helpwise Contacts

Tool to search contacts by term with pagination.

Update Helpwise Contact

Tool to update an existing Helpwise contact.

Update Mailbox

Updates an existing Helpwise mailbox.

Update Helpwise Message

Tool to update an existing message.

Update Helpwise Tag

Updates an existing tag's name and/or color in Helpwise.

Update Helpwise Template

Updates an existing Helpwise email template by modifying its name, subject, and/or HTML content.

SETUP GUIDE

Connect Helpwise MCP Tool with your Agent

Install Composio

typescript

npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp

Install the Composio SDK and Claude Agent SDK

Create Tool Router Session

typescript

import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });

console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);

Initialize the Composio client and create a Tool Router session

Connect to AI Agent

typescript

import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: mcp.url,
    headers: { 'x-api-key': 'your-composio-api-key' }
  }
});

const tools = await client.tools();

const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{ role: 'user', content: 'Add a note to Helpwise conversation ID 12345 stating the customer has been contacted.' }],
  stopWhen: stepCountIs( 5 )
});

console.log(`Agent: ${text}`);

Use the MCP server with your AI agent

SETUP GUIDE

Connect Helpwise API Tool with your Agent

Install Composio

typescript

npm install @composio/openai

Install the Composio SDK

Initialize Composio and Create Tool Router Session

typescript

import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');

Import and initialize Composio client, then create a Tool Router session

Execute Helpwise Tools via Tool Router with Your Agent

typescript

const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Add a note to conversation 12345 with follow-up details'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);

Get tools from Tool Router session and execute Helpwise actions with your Agent

Why Use Composio?

AI Native Helpwise Integration

Supports both Helpwise MCP and direct API based integrations
Structured, LLM-friendly schemas for reliable tool execution
Rich coverage for reading, writing, and querying your Helpwise data

Managed Auth

Built-in OAuth handling with automatic token refresh and rotation
Central place to manage, scope, and revoke Helpwise access
Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

Tools are tuned using real error and success rates to improve reliability over time
Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

Fine-grained RBAC so you control which agents and users can access Helpwise
Scoped, least privilege access to Helpwise resources
Full audit trail of agent actions to support review and compliance

FRAMEWORKS

Use Helpwise with any AI Agent Framework

Choose a Framework you want to connect Helpwise with

OpenAI Agents SDK

Use Helpwise MCP with OpenAI Agents SDK

Claude Agents SDK

Use Helpwise MCP with Claude Agents SDK

Claude Code

Use Helpwise MCP with Claude Code

Claude Cowork

Use Helpwise MCP with Claude Cowork

Codex

Use Helpwise MCP with Codex

OpenClaw

Use Helpwise MCP with OpenClaw

Hermes

Use Helpwise MCP with Hermes

Google ADK

Use Helpwise MCP with Google ADK

Langchain

Use Helpwise MCP with Langchain

AI SDK

Use Helpwise MCP with AI SDK

Mastra AI

Use Helpwise MCP with Mastra AI

LlamaIndex

Use Helpwise MCP with LlamaIndex

CrewAI

Use Helpwise MCP with CrewAI

Pydantic AI

Use Helpwise MCP with Pydantic AI

Autogen

Use Helpwise MCP with Autogen

MORE TOOLKITS

Explore Other Toolkits

Toolkit marketplace

Aeroleads

Api Key

Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools.

Autobound

Api Key

Autobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps sales teams boost response rates and close more deals through tailored content and recommendations.

Better proposals

Api Key

Better Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients and close deals faster with slick, easy-to-use templates.

Bidsketch

Api Key

Bidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It streamlines the proposal process, saving time while boosting client win rates.

FAQ

Frequently asked questions

Yes, Helpwise requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Start with Helpwise.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Helpwise tool your agent needs.Free to start.

Start building

Helpwise MCP for AI Agents

Try Helpwise now

Supported Tools

Connect Helpwise MCP Tool with your Agent

Install Composio

Create Tool Router Session

Connect to AI Agent

Connect Helpwise API Tool with your Agent

Install Composio

Initialize Composio and Create Tool Router Session

Execute Helpwise Tools via Tool Router with Your Agent

Why Use Composio?

AI Native Helpwise Integration

Managed Auth

Agent Optimized Design

Enterprise Grade Security

Use Helpwise with any AI Agent Framework

OpenAI Agents SDK

Claude Agents SDK

Claude Code

Claude Cowork

Codex

OpenClaw

Hermes

Google ADK

Langchain

AI SDK

Mastra AI

LlamaIndex

CrewAI

Pydantic AI

Autogen

Explore Other Toolkits

Aeroleads

Autobound

Better proposals

Bidsketch

Frequently asked questions

Do I need my own developer credentials to use Helpwise with Composio?+

Can I use multiple toolkits together?+

Is Composio secure?+

What if the API changes?+

Start with Helpwise.It takes 30 seconds.