Add subscription to a contactYou can add a specific subscription to a contact.
Add tag to contactTool to add a tag to a contact in Intercom.
Archive contactTool to archive a single contact in Intercom.
Assign conversationAssigns a conversation to a specific admin or team in Intercom.
Attach contact to companyTool to attach a contact to a company in Intercom.
Attach contact to conversationAttaches a contact participant to an existing Intercom conversation on behalf of an admin.
Attach tag to conversationTool to add a tag to a specific conversation in Intercom.
Attach tag to ticketTool to add a tag to a ticket in Intercom.
Block contactTool to block a single contact in Intercom.
Cancel data exportTool to cancel an active content data export job.
Close conversationCloses an Intercom conversation as an admin, optionally including a closing message.
Create a collectionYou can create a new collection by making a POST request to `https://api.
Create an articleYou can create a new article by making a POST request to `https://api.
Create a noteYou can add a note to a single contact.
Create contactTool to create a new contact in Intercom workspace.
Create content import sourceTool to create a new content import source for the Fin Content Library.
Create conversationCreates a new Intercom conversation from a user or contact.
Create data attributeTool to create a custom data attribute for contacts or companies.
Create data eventTool to submit a data event to Intercom to track user activities.
Create data exportTool to initiate an async data export job for message content.
Create external pageTool to create an external page in Fin Content Library or update an existing page by external ID.
Create help center sectionTool to create a new help center section within a collection.
Create internal articleTool to create a new internal article for team knowledge sharing.
Create or update a companyYou can create or update a company.
Create or update tagCreate or update a tag, optionally applying or removing it from companies or applying it to users.
Create ticketTool to create a ticket in Intercom to track customer requests and issues.
Create a ticket typeCreate a new ticket type for tracking customer requests, specifying its name and category and optionally its description, icon, and internal status.
Create ticket type attributeTool to create a new attribute for a ticket type in Intercom.
Create event summariesTool to create event summaries for a user to track event occurrences.
Delete a collectionDelete a single collection by ID using a DELETE request to `/help_center/collections/{id}`.
Delete a companyYou can delete a single company.
Delete an articleYou can delete a single article by making a DELETE request to `https://api.
Delete a tagTool to delete a tag from Intercom workspace.
Delete a visitorTool to delete a visitor from the Intercom workspace.
Delete a contactTool to delete a contact from the Intercom workspace.
Delete content import sourceTool to delete a content import source and all its external pages.
Delete conversationPermanently delete an Intercom conversation while retaining reporting metrics.
Delete external pageTool to delete an external page from content library and AI answers.
Delete internal articleTool to delete a single internal article by ID.
Delete ticketTool to delete a ticket from the Intercom system.
Detach a contact from tagTool to remove a tag from a specific contact in Intercom.
Detach contact from companyTool to detach a contact from a company in Intercom.
Detach tag from conversationTool to remove a tag from a specific conversation in Intercom.
Detach tag from ticketTool to remove a tag from a ticket in Intercom.
Download data exportTool to download content data export from Intercom.
Enqueue create ticketTool to enqueue ticket creation for asynchronous processing.
Export workflowExport a complete Intercom workflow configuration by its UI ruleset ID.
Find a tagTool to retrieve details for a specific tag by its ID.
Get a contactYou can fetch the details of a single contact.
Get content import sourceTool to retrieve a content import source by its ID.
Get conversationRetrieves an Intercom conversation by ID, including its returned messages and details.
Get entity countsTool to retrieve summary counts for Intercom app entities including companies, users, leads, tags, segments, and conversations.
Get custom object instance by external IDTool to retrieve a custom object instance by its external_id.
Get external pageTool to retrieve an external page from Fin Content Library by ID.
Get ticketTool to retrieve a ticket from Intercom.
Get a ticket typeTool to retrieve details for a specific ticket type by its ID.
Identify an adminYou can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology).
Retrieve job statusTool to retrieve the status of job execution.
List all activity logsYou can get a log of activities by all admins in an app.
List all adminsYou can fetch a list of admins for a given workspace.
List all articlesFetch a list of Intercom articles, ordered by most recently updated first.
List all collectionsFetch a list of Help Center collections, ordered by most recently updated first.
List all companiesList companies ordered by last request time, descending by default, excluding companies without associated users.
List all help centersYou can list all Help Centers by making a GET request to `https://api.
List all macrosTool to fetch a list of all macros (saved replies) in your workspace for use in automating responses.
List all notesYou can fetch a list of notes that are associated to a contact.
List attached companies for contactYou can fetch a list of companies that are associated to a contact.
List attached contactsFetches a list of contacts associated with an Intercom company.
List attached segments for companiesYou can fetch a list of all segments that belong to a company.
List attached segments for contactYou can fetch a list of segments that are associated to a contact.
List away status reasonsTool to retrieve all away status reasons for a workspace including deleted ones.
List callsTool to list all phone calls from Intercom with pagination support.
List calls with transcriptsTool to retrieve calls by conversation IDs with transcripts when available.
List company notesLists notes from contacts attached to a specific company.
List all contactsTool to list all contacts (users or leads) in your Intercom workspace with pagination support.
List content import sourcesLists a page of content import sources for the workspace's Fin Content Library, with optional page size and starting cursor.
List conversationsLists Intercom conversations with cursor-based pagination.
List data attributesTool to list all data attributes for contacts, companies, and conversations.
List data eventsList data events belonging to a specific customer, with optional event summaries.
List external pagesLists a page of external pages from the Fin Content Library, with optional pagination parameters.
List help center sectionsLists a page of help center sections, in descending order by updated_at.
List internal articlesFetches one page of internal articles from Intercom.
List all news itemsLists a page of Intercom news items.
List all segmentsList segments in an Intercom workspace, optionally requesting contact counts.
List subscriptions for a contactYou can fetch a list of subscription types that are attached to a contact.
List subscription typesTool to list all subscription types available in the workspace.
List all tagsTool to fetch all tags for the workspace.
List tags attached to a contactList tags attached to a specific contact.
List all teamsTool to retrieve all teams within a workspace.
List all ticket statesTool to fetch all ticket states for the workspace.
List all ticket typesTool to retrieve all ticket types for the workspace.
Merge a lead and a userYou can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.
Redact conversation contentPermanently redacts the content of an Intercom conversation part.
Register Fin Voice callTool to register a Fin Voice call with Intercom.
Remove subscription from a contactYou can remove a specific subscription from a contact.
Remove tag from a contactYou can remove tag from a specific contact.
Reopen conversationReopens a closed conversation in Intercom.
Reply to ticketTool to reply to a ticket with a message from admin or contact, or with a note for admins.
Reply to conversationSends a reply to an existing conversation in Intercom.
Retrieve a collectionYou can fetch the details of a single collection by making a GET request to `https://api.
Retrieve a company by idYou can fetch a single company.
Retrieve a help centerFetch the details of a single Help Center by ID using a GET request to `/help_center/help_centers/{id}`.
Retrieve job statusTool to retrieve the status of a data export job.
Retrieve a macroTool to fetch a single macro (saved reply) by its ID.
Retrieve an adminYou can retrieve the details of a single admin.
Retrieve an articleYou can fetch the details of a single article by making a GET request to `https://api.
Retrieve a segmentTool to retrieve details for a single segment by its ID.
Retrieve companiesYou can fetch a single company by passing in `company_id` or `name`.
Retrieve internal articleTool to retrieve an internal article by ID from Intercom.
Retrieve noteTool to retrieve details of a single note by its identifier.
Retrieve a teamTool to retrieve detailed information about a specific team by ID.
Retrieve visitor with user IDTool to retrieve a specific visitor's details using their user_id.
Scroll over all companiesThe `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply.
Search contactsSearches Intercom contacts using query filters and operators, including filters for role, email, name, or attributes.
Search conversationsSearches for conversations using query string with support for filtering and sorting
Search for articlesYou can search for articles by making a GET request to `https://api.
Search internal articlesSearches one page of internal articles in Intercom.
Search ticketsTool to search tickets in Intercom by filtering attribute values.
Send outbound messageSends an immediate, irreversible admin-initiated in-app, email, or WhatsApp message.
Set admin to awayTool to set an admin to away status in Intercom.
Set an admin to awayYou can set an Admin as away for the Inbox.
Show callTool to retrieve a single call by ID from Intercom.
Show call transcriptTool to get call transcript by call ID.
Show contact by external IDTool to retrieve a contact by their external ID.
Unarchive contactTool to unarchive a previously archived contact in Intercom.
Update a collectionUpdate the details of a single collection by ID using a PUT request to `/help_center/collections/{id}`.
Update a companyYou can update a single company using the Intercom provisioned `id`.
Update a contactUpdate an existing contact (user or lead).
Update an articleYou can update the details of a single article by making a PUT request to `https://api.
Update contactTool to update an existing contact in Intercom.
Update content import sourceTool to update an existing content import source in Fin Content Library.
Update conversationUpdate conversation metadata without performing reply or state actions.
Update data attributeUpdate an existing Intercom data attribute's description, archive status, Messenger writability, or predefined options.
Update external pageTool to update an existing external page in Fin Content Library.
Update internal articleUpdates an existing Intercom internal article by ID, supplying its title, body, author and owner information.
Update ticketTool to update an existing ticket in Intercom.
Update a ticket typeTool to update an existing ticket type in the workspace.
Update ticket type attributeTool to update an existing attribute for a ticket type.
