How to connect Intercom to Cursor

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Introduction

Cursor is one of the leading AI-powered code editors. It is built to help developers write, understand, and refactor code faster with AI assistance built directly into the editor.

And in this guide, I will explain the easiest and most secure way to connect your Intercom account to Cursor via Composio Connect, so it can add tag 'VIP' to contact John Doe, assign open conversation #123 to support team, create note for contact Emily about refund, and more without ever putting your account credentials at risk.

Also integrate Intercom with

Why Composio?

  • 1,000+ SaaS toolkits out of the box. Skip the work of building and maintaining integrations, Composio gives you instant access to a vast catalog of pre-built connectors.
  • One MCP server for every app. Connect any of your applications on demand through a single endpoint, rather than juggling a separate server for each app.
  • Smart, context-aware tool loading. Unlike traditional MCP servers that dump every available tool into the LLM context window, Composio searches for and loads only the tools relevant to the task at hand. A remote CLI workbench lets LLMs compose these tools into workflows for complex automation.

Connect Intercom to Cursor

Two ways to install — pick whichever you prefer.

1. Install with one click

Click the button below to add Composio to Cursor.

Install in Cursor

2. Or add manually

Add to your Cursor mcp.json

Open .cursor/mcp.json in your project root (or ~/.cursor/mcp.json for global config) and add the following configuration:

bash
{
  "servers": {
    "composio": {
      "type": "http",
      "url": "https://connect.composio.dev/mcp"
    }
  }
}

3. Authorize

Restart Cursor, then click "Connect" next to Composio in MCP Tools settings.

Cursor MCP Tools settings with Connect button next to Composio

A browser window will open to authorize.

Composio authorization browser window

Connect your Intercom account

Back in Cursor, ask the agent to connect to Intercom or give it any Intercom-related task.

For example, ask it to:

  • "Add tag 'VIP' to contact John Doe"
  • "Assign open conversation #123 to support team"
  • "Create note for contact Emily about refund"

It will prompt you to authenticate and authorize access to Intercom.

That is it. Composio tools are now available in Cursor, and your Intercom account is ready to use.

Supported Tools & Triggers

Tools
Add subscription to a contactYou can add a specific subscription to a contact.
Add tag to a contactYou can tag a specific contact.
Assign conversationAssigns a conversation to a specific admin or team in intercom
Attach a contact to a companyYou can attach a company to a single contact.
Close conversationCloses a conversation in intercom, marking it as resolved
Create a collectionYou can create a new collection by making a post request to `https://api.
Create an articleYou can create a new article by making a post request to `https://api.
Create a noteYou can add a note to a single contact.
Create conversationCreates a new conversation in intercom
Create or update a companyYou can create or update a company.
Delete a collectionYou can delete a single collection by making a delete request to `https://api.
Delete a companyYou can delete a single company.
Delete a contactYou can delete a single contact.
Delete an articleYou can delete a single article by making a delete request to `https://api.
Detach a contact from a companyYou can detach a company from a single contact.
Get a contactYou can fetch the details of a single contact.
Get conversationRetrieves a specific conversation by id with all messages and details
Identify an adminYou can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology).
List all activity logsYou can get a log of activities by all admins in an app.
List all adminsYou can fetch a list of admins for a given workspace.
List all articlesYou can fetch a list of all articles by making a get request to `https://api.
List all collectionsYou can fetch a list of all collections by making a get request to `https://api.
List all companiesYou can list companies.
List all help centersYou can list all help centers by making a get request to `https://api.
List all notesYou can fetch a list of notes that are associated to a contact.
List attached companies for contactYou can fetch a list of companies that are associated to a contact.
List attached contactsYou can fetch a list of all contacts that belong to a company.
List attached segments for companiesYou can fetch a list of all segments that belong to a company.
List attached segments for contactYou can fetch a list of segments that are associated to a contact.
List conversationsLists conversations from intercom with filtering and pagination support
List subscriptions for a contactYou can fetch a list of subscription types that are attached to a contact.
List tags attached to a contactYou can fetch a list of all tags that are attached to a specific contact.
Merge a lead and a userYou can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.
Remove subscription from a contactYou can remove a specific subscription from a contact.
Remove tag from a contactYou can remove tag from a specific contact.
Reopen conversationReopens a closed conversation in intercom
Reply to conversationSends a reply to an existing conversation in intercom
Retrieve a collectionYou can fetch the details of a single collection by making a get request to `https://api.
Retrieve a company by idYou can fetch a single company.
Retrieve a help centerYou can fetch the details of a single help center by making a get request to `https://api.
Retrieve an adminYou can retrieve the details of a single admin.
Retrieve an articleYou can fetch the details of a single article by making a get request to `https://api.
Retrieve companiesYou can fetch a single company by passing in `company id` or `name`.
Scroll over all companiesThe `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply.
Search conversationsSearches for conversations using query string with support for filtering and sorting
Search for articlesYou can search for articles by making a get request to `https://api.
Set an admin to awayYou can set an admin as away for the inbox.
Update a collectionYou can update the details of a single collection by making a put request to `https://api.
Update a companyYou can update a single company using the intercom provisioned `id`.
Update a contactYou can update an existing contact (ie.
Update an articleYou can update the details of a single article by making a put request to `https://api.

Conclusion

You have successfully connected Intercom to Cursor using Composio Connect. Your agent can now use Intercom securely without exposing credentials in prompts or local scripts.

How to build Intercom MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Intercom MCP?

With a standalone Intercom MCP server, the agents and LLMs can only access a fixed set of Intercom tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Intercom and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Cursor?

Yes, you can. Cursor fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Intercom tools.

Can I manage the permissions and scopes for Intercom while using Tool Router?

Yes, absolutely. You can configure which Intercom scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Intercom data and credentials are handled as safely as possible.

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