How to connect multiple Gorgias accounts to Claude

Connect two or more Gorgias accounts to Claude with Composio. Give each account a name, check the connections, and tell Claude which one to use.

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Gorgias is a helpdesk and live chat platform built for e-commerce brands. It helps automate support, manage orders, and unify customer communication across channels.

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Introduction

Claude does not have a built-in Gorgias connector. If you manage separate Gorgias accounts for different products, regions, or business units, you still need a way to connect them and choose the right account for each task.

Composio adds Gorgias to Claude and keeps each account separate. You can give every connection a simple name, such as gorgias-1, gorgias-2, or gorgias-3, and tell Claude which account to use.

What you'll end up with

  • One Composio connector in Claude
  • Two or more Gorgias accounts connected behind it
  • A clear name for each account
  • The ability to work in the right Gorgias account from a single Claude chat

For example:

Search my gorgias-1 and gorgias-2 Gorgias accounts for anything that needs my attention from the last 7 days. Tell me which account each item came from.

Using the gorgias-1 account, create a new support ticket for a customer.

Before you start

  • A Claude account
  • A free Composio account
  • Access to each Gorgias account you want to connect

If you use Claude Free, you can have one custom connector. If you already use that slot, you will need to remove the existing custom connector first.

If you use Claude Team or Enterprise, an Owner may need to add the connector for the organisation. Each member can then connect their own accounts.

Connect multiple Gorgias accounts to Claude

Step 1: Add Composio to Claude (one-time process)

  1. Click the button below. This will take you to the Claude Custom Connector modal.

Add to Claude

  1. Click Continue
Claude's Add custom connector dialog with the Composio name and MCP URL filled in
  1. In the next modal, click Add
Second step of the Add custom connector dialog with the Add button
  1. It will take you to the authentication page. Sign in to Composio and approve the connection.
Composio sign-in page with Google, GitHub, and email options

Then return to Claude and make sure Composio is enabled.

Claude connectors list showing Composio as a connected custom connector

Step 2: Connect your first Gorgias account

In a new Claude chat, type:

Connect my gorgias-1 Gorgias account to Composio. Call it gorgias-1.

Claude will give you a sign-in link.

  1. Click the link.
  2. Sign in to your gorgias-1 Gorgias account.
  3. Review and approve Gorgias's permission request.
  4. Return to Claude.

Claude should confirm that the account is connected.

The name gorgias-1 is how Claude knows which Gorgias account to use. Choose short, obvious names. Good examples include:

  • gorgias-1
  • gorgias-2
  • gorgias-3

Step 3: Connect your second Gorgias account

In the same Claude chat, type:

Connect another Gorgias account. Call it gorgias-2.

Claude will give you a new sign-in link.

  1. Open the link.
  2. Sign in to the second Gorgias account.
  3. Review and approve Gorgias's permission request.
  4. Return to Claude.

Claude should confirm that gorgias-2 is connected.

Important: Check that Gorgias is showing the second account before you approve access. If the wrong account appears, sign out or open the link in an incognito or private window.

Repeat this step for every other Gorgias account you want to add. Give each connection a short, descriptive name such as gorgias-1, gorgias-2, gorgias-3, or client-acme.

Step 4: Check your connected Gorgias accounts

Ask Claude:

List my connected Gorgias accounts in Composio. Show each account's name and connection status.

You should see every account you added, and each connection should show as ACTIVE.

For an extra check, ask:

Show the account email or ID and the account name for each connected Gorgias account.

This helps you confirm that every label points to the correct Gorgias account and that you did not connect the same account twice.

Step 5: Use the right Gorgias account

Mention the account name whenever you ask Claude to work with Gorgias. This is especially important when an action could change data.

Review activity across accounts

Check gorgias-1 and gorgias-2 for anything new in Gorgias from the last 14 days. Group the results by account.

Add urgent tag to today's open tickets

Using the gorgias-1 account, add urgent tag to today's open tickets.

Create a new customer profile for recent shopper

Using the gorgias-2 account, create a new customer profile for recent shopper.

Find something across accounts

Search all connected Gorgias accounts for customer@example.com. Show which account it appears in and summarise the latest activity.

For actions such as creating, changing, or deleting data, ask Claude to show you the planned action first and wait for your confirmation.

Make account selection more reliable

Add this to your Claude preferences or project instructions, replacing the examples with your own account names:

My Gorgias accounts are: gorgias-1 = my main account, gorgias-2 = my second account, and gorgias-3 = a client account. Always use the named account when I specify one. If I do not name an account, ask me which one to use. Before creating, changing, or deleting anything, show me the planned action and wait for confirmation.

Manage accounts from the Composio dashboard

The chat method is the quickest way to connect accounts. Use the dashboard when you want to add, rename, reconnect, or remove a connection.

  1. Go to dashboard.composio.dev.
Composio dashboard Apps page with Connect buttons for each app
  1. Sign in with the same Composio account you connected to Claude.
  2. Open For You from the product switcher.
  3. Find Gorgias.
  4. Click Connect and complete the Gorgias authorisation flow.
  5. Click Connect again to add another Gorgias account. Composio keeps it as a separate connection instead of replacing the first.
  6. Give each connection a clear label, such as gorgias-1, gorgias-2, or gorgias-3.

If Gorgias opens the wrong account during authorisation, sign out first or use an incognito or private window.

From the dashboard, you can also:

  • Rename a connection when a default label such as gorgias-2 is no longer useful.
  • Disconnect or delete an account you no longer want Claude to access.
  • Re-authorise an expired or revoked connection.

Troubleshooting

Why isn't the Composio connector appearing or staying enabled in Claude?

Open Claude's connector settings and confirm that Composio is installed and enabled for the current account or workspace. If you use Claude Team or Enterprise, a workspace Owner may need to add or approve it. If the connector was removed, add it again and sign in with the same Composio account you used before.

Why is Claude using the wrong Gorgias account after I specify an account name?

Ask Claude to list your connected Gorgias accounts, including each connection name, account ID, and status. Make sure your prompt uses the exact name shown in Composio. Rename vague or duplicate labels, then try again with a clear instruction such as: Use Gorgias through Composio with the gorgias-2 account.

Why isn't my second Gorgias account appearing as a separate connection in Composio?

The second authorisation may have reopened your first Gorgias account. Check the account ID for each connection in Composio. If both connections point to the same account, remove the duplicate and reconnect using an incognito or private window so you can sign in to the correct Gorgias account.

Why does my Gorgias connection show as expired or inactive in Composio?

Open the Composio dashboard, find Gorgias, and reconnect or re-authorise the affected account. Complete Gorgias's permission flow, then return to Claude and ask it to list your connections again. The account should now show as ACTIVE.

FAQ

Frequently asked questions

Yes. Repeat the same connection process for each Gorgias account and give every connection a unique name, such as gorgias-1, gorgias-2, or client-acme.

No. You add Composio to Claude once. Composio then manages the individual Gorgias connections behind that single connector.

Claude uses the connection name you provide. Include that exact name in your prompt, for example: Use the gorgias-2 Gorgias account through Composio. If you do not specify an account, ask Claude to confirm one before taking action.

Yes. Connect them separately and use clear names such as gorgias-1 and gorgias-3. Always include the account name in prompts that create or change Gorgias data.

Yes. Open the Composio dashboard and find Gorgias to manage your connections. You can give a connection a clearer name, re-authorise an expired account, or disconnect an account you no longer use.

Claude can only perform actions made available through the connected Gorgias tools and the permissions you approved. For sensitive actions such as creating, changing, or deleting data, ask Claude to show the planned action and wait for your confirmation before proceeding.

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