How to connect Salesforce service cloud MCP with Cursor

How to integrate Salesforce service cloud MCP with Cursor Cursor is one of the leading AI-powered code editors. It is built to help developers write, understand, and refactor code faster with AI assistance built directly into the editor. And in this guide, I will explain the easiest and most secure way to connect your Salesforce service cloud account to Cursor via Composio Connect, so it can list all open support cases for today, update case status to resolved for customer, fetch recent customer interactions for an account, and more without ever putting your account credentials at risk.

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Salesforce Service Cloud is a customer service platform for case management, omnichannel support, and automation. It enables teams to deliver faster, personalized service experiences with robust workflow tools and a unified workspace.

23 Tools

How to integrate Salesforce service cloud MCP with Cursor

Cursor is one of the leading AI-powered code editors. It is built to help developers write, understand, and refactor code faster with AI assistance built directly into the editor.

And in this guide, I will explain the easiest and most secure way to connect your Salesforce service cloud account to Cursor via Composio Connect, so it can list all open support cases for today, update case status to resolved for customer, fetch recent customer interactions for an account, and more without ever putting your account credentials at risk.

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Why Composio?

  • 1,000+ SaaS toolkits out of the box. Skip the work of building and maintaining integrations, Composio gives you instant access to a vast catalog of pre-built connectors.
  • One MCP server for every app. Connect any of your applications on demand through a single endpoint, rather than juggling a separate server for each app.
  • Smart, context-aware tool loading. Unlike traditional MCP servers that dump every available tool into the LLM context window, Composio searches for and loads only the tools relevant to the task at hand. A remote CLI workbench lets LLMs compose these tools into workflows for complex automation.

Connect Salesforce service cloud to Cursor

Two ways to install — pick whichever you prefer.

1. Install with one click

Click the button below to add Composio to Cursor.

Install in Cursor

2. Or add manually

Add to your Cursor mcp.json

Open .cursor/mcp.json in your project root (or ~/.cursor/mcp.json for global config) and add the following configuration:

bash
{
  "servers": {
    "composio": {
      "type": "http",
      "url": "https://connect.composio.dev/mcp"
    }
  }
}

3. Authorize

Restart Cursor, then click "Connect" next to Composio in MCP Tools settings.

Cursor MCP Tools settings with Connect button next to Composio

A browser window will open to authorize.

Composio authorization browser window

Connect your Salesforce service cloud account

Back in Cursor, ask the agent to connect to Salesforce service cloud or give it any Salesforce service cloud-related task.

For example, ask it to:

  • "List all open support cases for today"
  • "Update case status to resolved for customer"
  • "Fetch recent customer interactions for an account"

It will prompt you to authenticate and authorize access to Salesforce service cloud.

That is it. Composio tools are now available in Cursor, and your Salesforce service cloud account is ready to use.

Conclusion

You have successfully connected Salesforce service cloud to Cursor using Composio Connect. Your agent can now use Salesforce service cloud securely without exposing credentials in prompts or local scripts.

TOOLS

Supported Tools

Every Salesforce service cloud action and event your agent gets out of the box.

Chasitor Sneak Peek

Send real-time typing indicator (sneak peek) to Live Agent during active chat session.

Composite Batch

Tool to execute multiple independent REST subrequests in one batch call.

Composite Request

Execute up to 25 dependent Salesforce REST subrequests in a single API call.

Composite SObject Tree

Create one or more nested sObject record trees in a single API call.

Create Case Record

Tool to create or upsert a Salesforce Case record.

Delete Case Record

Tool to delete a Salesforce Case record.

Describe SObject

Tool to retrieve metadata of any sObject.

Generate Request ID

Generate a UUIDv4 string to use as an Idempotency-Key header in Salesforce User Interface API requests.

Generate Signed JWT Assertion

Tool to generate a signed JWT assertion for Salesforce JWT bearer OAuth flow.

Get Case Record

Retrieve a Salesforce Case record by its ID.

Get Chat Messages

Tool to long-poll for chat messages/events.

Get Live Agent API Version

Tool to retrieve current Live Agent API version.

List Einstein Bots

Lists all Einstein Bot definitions in the Salesforce organization.

Query All SOQL

Tool to execute a SOQL query including deleted and archived records.

Query SOQL

Tool to execute a SOQL query.

Reconnect Chat Session

Tool to reconnect a Live Agent chat session after the affinity token changes.

Resync Chasitor State

Resynchronizes the chat visitor's state after a session reconnection.

Retrieve Connected App Private Key

Tool to retrieve RSA private key PEM for a Salesforce Connected App.

Retrieve Salesforce Username

Tool to retrieve the Salesforce username.

Send Custom Event

Send a custom event from a chat visitor to a Live Agent during an active chat session.

Set Breadcrumb

Tool to set a breadcrumb URL for the visitor's current page.

Upload File to S3

Tool to upload a file to managed S3 storage.

Visitor Sensitive Data Rule Triggered

Tool to trigger sensitive data rules for the chat visitor.

FAQ

Frequently asked questions

With a standalone Salesforce service cloud MCP server, the agents and LLMs can only access a fixed set of Salesforce service cloud tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Salesforce service cloud and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Cursor fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Salesforce service cloud tools.

Yes, absolutely. You can configure which Salesforce service cloud scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Salesforce service cloud data and credentials are handled as safely as possible.

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