Chasitor Sneak PeekSend real-time typing indicator (sneak peek) to Live Agent during active chat session.
Composite BatchTool to execute multiple independent REST subrequests in one batch call.
Composite RequestExecute up to 25 dependent Salesforce REST subrequests in a single API call.
Composite SObject TreeCreate one or more nested sObject record trees in a single API call.
Create Case RecordTool to create or upsert a Salesforce Case record.
Delete Case RecordTool to delete a Salesforce Case record.
Describe SObjectTool to retrieve metadata of any sObject.
Generate Request IDGenerate a UUIDv4 string to use as an Idempotency-Key header in Salesforce User Interface API requests.
Generate Signed JWT AssertionTool to generate a signed JWT assertion for Salesforce JWT bearer OAuth flow.
Get Case RecordRetrieve a Salesforce Case record by its ID.
Get Chat MessagesTool to long-poll for chat messages/events.
Get Live Agent API VersionTool to retrieve current Live Agent API version.
List Einstein BotsLists all Einstein Bot definitions in the Salesforce organization.
Query All SOQLTool to execute a SOQL query including deleted and archived records.
Query SOQLTool to execute a SOQL query.
Reconnect Chat SessionTool to reconnect a Live Agent chat session after the affinity token changes.
Resync Chasitor StateResynchronizes the chat visitor's state after a session reconnection.
Retrieve Connected App Private KeyTool to retrieve RSA private key PEM for a Salesforce Connected App.
Retrieve Salesforce UsernameTool to retrieve the Salesforce username.
Send Custom EventSend a custom event from a chat visitor to a Live Agent during an active chat session.
Set BreadcrumbTool to set a breadcrumb URL for the visitor's current page.
Upload File to S3Tool to upload a file to managed S3 storage.
Visitor Sensitive Data Rule TriggeredTool to trigger sensitive data rules for the chat visitor.
