Add call mediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Add new call v2 callsWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
Assign prospects to flowUse this endpoint to assign a number of prospects to a flow.
Retrieve activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Create a new gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profileCreate a permission profile in a given workspace.
Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
Delete a generic CRM integrationDeletes an existing generic CRM integration from the Gong platform.
Delete MeetingDeletes a Gong meeting created via the Meetings API (Beta).
Delete users from call access listRemove individual user access from calls.
Erase data for email addressErase all data associated with an email address from Gong (GDPR compliance).
Erase data for phone numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Fetch all permission profilesReturns a list of all permission profiles.
Get Call By IDTool to fetch specific call metadata by call ID.
Get Call TranscriptTool to retrieve call transcripts from Gong.
Get Crm Integration DetailsRetrieves details of generic CRM integrations registered with Gong.
Get crm objects v2 crm entitiesRetrieves specific CRM objects by their IDs from Gong's CRM integration.
Get Flow ProspectsTool to retrieve Gong Engage flows assigned to specified prospects.
Get Interaction StatisticsTool to retrieve interaction trend statistics for users based on calls with Whisper enabled.
Get permission profileReturns a permission profile.
Get CRM Request StatusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
Get User By IDTool to retrieve individual user details by user ID.
Get User Settings HistoryTool to retrieve historical changes to a user's settings.
List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
List all users v2 usersList all of the company's users.
List Call OutcomesTool to retrieve all available call outcomes defined in Gong.
List Flow FoldersTool to list all Gong Engage flow folders with visibility types.
List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
List schema fields v2 crm entity schemaRetrieves schema fields for a specific CRM object type within a Generic CRM integration.
List ScorecardsTool to retrieve all scorecards within the Gong system.
List TasksTool to retrieve Engage tasks assigned to a specific user with filtering options.
List users by filter v2 users extensiveList multiple Users.
Get user call accessRetrieves a list of users who have been granted individual access to specific calls through the API.
Post a digital interaction v2 digital interactionWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.
Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
Register Crm IntegrationUpdates an existing CRM integration in the Gong platform.
Report Content Share EventTool to push content share engagement events to Gong's activity timeline.
Report Content View EventTool to log content view engagement events to Gong's activity timeline.
Report Custom Engagement EventReport custom engagement events to Gong's activity timeline.
Retrieve call data by date range v2 callsList calls that took place during a specified date range.
Retrieve data privacy info for email addressRetrieves data privacy information for a third-party email address.
Retrieve filtered call detailsLists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.
Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.
Set User Call AccessGive individual users access to calls.
Unassign Flows By CRM IDTool to unassign flows from prospects by their CRM Prospect ID.
Update a gong meeting v2 meetings meetingidWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.
Update permission profile v2 permission profileUpdate a permission profile.
Upload crm objects v2 crm entitiesUploads CRM entity data to Gong via LDJSON file.
Validate Meeting IntegrationValidates Gong meeting integration status for one or more users by their email addresses.