How to connect Gong to Claude Cowork

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Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Gong account to Cowork via Composio Connect, enabling it to create a new Gong meeting with your team, list user activity statistics for last week, add call recording media to a specific call, and more such actions on your behalf without compromising your account security.

Also integrate Gong with

Connecting Gong to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Gong account

Back in Cowork, ask the agent to connect to Gong or give it any Gong-related task.

For example, ask Cowork to:

  • "Create a new Gong meeting with your team"
  • "List user activity statistics for last week"
  • "Add call recording media to a specific call"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Gong account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Gong through MCP without you sharing account credentials directly with the agent.

What is the Gong MCP server, and what's possible with it?

The Gong MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gong account. It provides structured and secure access to your meetings, calls, and team collaboration data, so your agent can schedule meetings, analyze call recordings, generate user activity reports, and manage CRM integrations—all on your behalf.

  • Automated meeting scheduling and management: Have your agent create new Gong meetings, ensuring your team and clients are always connected at the right time.
  • Call recording upload and analysis: Let your agent add call media, process call recordings, and help organize your sales conversations for later review.
  • User activity and scorecard reporting: Direct your agent to generate detailed reports on team activity, review scorecards, and aggregate user statistics for performance insights.
  • Prospect and flow management: Assign prospects to sales flows, helping automate outreach and follow-ups directly from your CRM data.
  • CRM integration and data privacy controls: Enable your agent to manage CRM integrations and surface all records related to specific phone numbers, ensuring compliance and streamlined operations.

Supported Tools & Triggers

Tools
Add call mediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Add new call v2 callsWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
Assign prospects to flowUse this endpoint to assign a number of prospects to a flow.
Retrieve activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Create a new gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profileCreate a permission profile in a given workspace.
Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
Delete a generic CRM integrationDeletes an existing generic CRM integration from the Gong platform.
Delete MeetingDeletes a Gong meeting created via the Meetings API (Beta).
Delete users from call access listRemove individual user access from calls.
Erase data for email addressErase all data associated with an email address from Gong (GDPR compliance).
Erase data for phone numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Fetch all permission profilesReturns a list of all permission profiles.
Get Call By IDTool to fetch specific call metadata by call ID.
Get Call TranscriptTool to retrieve call transcripts from Gong.
Get Crm Integration DetailsRetrieves details of generic CRM integrations registered with Gong.
Get crm objects v2 crm entitiesRetrieves specific CRM objects by their IDs from Gong's CRM integration.
Get Flow ProspectsTool to retrieve Gong Engage flows assigned to specified prospects.
Get Interaction StatisticsTool to retrieve interaction trend statistics for users based on calls with Whisper enabled.
Get permission profileReturns a permission profile.
Get CRM Request StatusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
Get User By IDTool to retrieve individual user details by user ID.
Get User Settings HistoryTool to retrieve historical changes to a user's settings.
List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
List all users v2 usersList all of the company's users.
List Call OutcomesTool to retrieve all available call outcomes defined in Gong.
List Flow FoldersTool to list all Gong Engage flow folders with visibility types.
List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
List schema fields v2 crm entity schemaRetrieves schema fields for a specific CRM object type within a Generic CRM integration.
List ScorecardsTool to retrieve all scorecards within the Gong system.
List TasksTool to retrieve Engage tasks assigned to a specific user with filtering options.
List users by filter v2 users extensiveList multiple Users.
Get user call accessRetrieves a list of users who have been granted individual access to specific calls through the API.
Post a digital interaction v2 digital interactionWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.
Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
Register Crm IntegrationUpdates an existing CRM integration in the Gong platform.
Report Content Share EventTool to push content share engagement events to Gong's activity timeline.
Report Content View EventTool to log content view engagement events to Gong's activity timeline.
Report Custom Engagement EventReport custom engagement events to Gong's activity timeline.
Retrieve call data by date range v2 callsList calls that took place during a specified date range.
Retrieve data privacy info for email addressRetrieves data privacy information for a third-party email address.
Retrieve filtered call detailsLists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.
Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.
Set User Call AccessGive individual users access to calls.
Unassign Flows By CRM IDTool to unassign flows from prospects by their CRM Prospect ID.
Update a gong meeting v2 meetings meetingidWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.
Update permission profile v2 permission profileUpdate a permission profile.
Upload crm objects v2 crm entitiesUploads CRM entity data to Gong via LDJSON file.
Validate Meeting IntegrationValidates Gong meeting integration status for one or more users by their email addresses.

How to build Gong MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Gong MCP?

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Claude Cowork?

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Can I manage the permissions and scopes for Gong while using Tool Router?

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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