How to connect Gong to Claude Cowork

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Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Gong account to Cowork via Composio Connect, enabling it to create a new Gong meeting with your team, list user activity statistics for last week, add call recording media to a specific call, and more such actions on your behalf without compromising your account security.

Also integrate Gong with

Connecting Gong to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Gong account

Back in Cowork, ask the agent to connect to Gong or give it any Gong-related task.

For example, ask Cowork to:

  • "Create a new Gong meeting with your team"
  • "List user activity statistics for last week"
  • "Add call recording media to a specific call"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Gong account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Gong through MCP without you sharing account credentials directly with the agent.

What is the Gong MCP server, and what's possible with it?

The Gong MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gong account. It provides structured and secure access to your meetings, calls, and team collaboration data, so your agent can schedule meetings, analyze call recordings, generate user activity reports, and manage CRM integrations—all on your behalf.

  • Automated meeting scheduling and management: Have your agent create new Gong meetings, ensuring your team and clients are always connected at the right time.
  • Call recording upload and analysis: Let your agent add call media, process call recordings, and help organize your sales conversations for later review.
  • User activity and scorecard reporting: Direct your agent to generate detailed reports on team activity, review scorecards, and aggregate user statistics for performance insights.
  • Prospect and flow management: Assign prospects to sales flows, helping automate outreach and follow-ups directly from your CRM data.
  • CRM integration and data privacy controls: Enable your agent to manage CRM integrations and surface all records related to specific phone numbers, ensuring compliance and streamlined operations.

Supported Tools & Triggers

Tools
Add call media v2 calls id mediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Add new call v2 callsWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
Assign prospects to flowUse this endpoint to assign a number of prospects to a flow.
Create activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Create a new gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profileCreate a permission profile in a given workspace.
Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
Delete a generic crm integration v2 crm integrationsDeletes an existing CRM integration from the Gong platform.
Delete a gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:delete'.
Delete users from call access listRemove individual user access from calls.
Erase data for email addressGiven an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address.
Erase data for phone numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Fetch all permission profilesReturns a list of all permission profiles.
Get Crm Integration Details.
Get crm objects v2 crm entitiesRetrieves CRM entities from the Gong platform.
Get permission profileReturns a permission profile.
Get request status v2 crm request statusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
List all users v2 usersList all of the company's users.
List flows for crm prospectsGet the Gong Engage flows assigned to the given prospects.
List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
List schema fields v2 crm entity schemaRetrieves the comprehensive schema of CRM entities in the Gong platform.
List users by filter v2 users extensiveList multiple Users.
Manage user call accessReturns a list of users who have received individual access to calls through the API.
Post a digital interaction v2 digital interactionWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.
Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
Post interaction filter statsReturns interaction stats for users based on calls that have Whisper turned on.
Post meeting integration statusWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:integration:status'.
Register Crm IntegrationUpdates an existing CRM integration in the Gong platform.
Report content viewed eventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participant (for example, a contract was “viewed” by the prospect) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Report Custom Engagement EventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant (for example, a contract was “signed” by the prospect) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Retrieve call data by date range v2 callsList calls that took place during a specified date range.
Retrieve data for a specific call v2 calls idRetrieve data for a specific call.
Retrieve data privacy info for email addressShows the elements in the Gong system that reference the given email address.
Retrieve filtered call detailsLists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.
Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
Retrieve scorecards details v2 settings scorecardsRetrieve all the scorecards within the Gong system.
Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
Retrieve transcripts of calls v2 calls transcriptReturns transcripts for calls that took place during the specified date period.
Retrieve User Settings HistoryRetrieve a specific user's settings history.
Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.
Retrieve user v2 users idRetrieve a specific user.
Set User Call AccessGive individual users access to calls.
Update a gong meeting v2 meetings meetingidWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.
Update permission profile v2 permission profileUpdate a permission profile.
Update shared content eventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Upload crm objects v2 crm entitiesUploads CRM data files to the Gong platform for integration and analysis.

Available tools and triggers

After setup, the supported Gong tools and triggers listed on this page are available to Cowork through Composio Connect.

You can now ask Cowork to handle Gong workflows in natural language, from quick summaries and drafting tasks to more complex multi-step work across connected apps.

How to build Gong MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Gong MCP?

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Claude Cowork?

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Can I manage the permissions and scopes for Gong while using Tool Router?

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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