How to integrate Gong MCP with ChatGPT

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How to integrate Gong MCP with ChatGPT

ChatGPT is one of the most popular AI tools today, with capabilities ranging from deep research and image generation to writing, coding, and everyday productivity.

In this guide, I will explain the easiest and most secure way to connect your Gong account to ChatGPT via Composio Connect, so it can summarize unread updates from this morning, create draft replies to urgent messages, fetch contact details for recent senders, and more without ever putting your account credentials at risk.

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Why use Composio over default connectors?

  • Apps with read and write access. Default connectors mostly can read your data. Composio's Gong integration lets ChatGPT take actions like creating drafts, sending updates, labeling records, and more.
  • 1,000+ SaaS toolkits out of the box. Composio gives you instant access to a vast catalog of pre-built connectors, from Gmail and Slack to Notion, Linear, and Salesforce.
  • One MCP server for every app. Connect any of your applications on demand through a single endpoint, rather than juggling a separate server for each app.
  • Smart, context-aware tool loading. Unlike traditional MCP servers that dump every available tool into the LLM context window, Composio searches for and loads only the tools relevant to the task at hand.
  • Cross-app automation. Chain actions across multiple apps in a single run - fetch a thread, summarize it in Notion, and post highlights to Slack without leaving the conversation.

Prerequisites

  • A ChatGPT account with Plus subscription or higher (Business, Enterprise, Edu, or Pro). We will use ChatGPT Web.
  • Access to the Gong workspace you want to connect.
  • Composio MCP.

Note: Composio connects through OAuth. You will be asked to sign in and approve specific permissions. Review the permission screen carefully if you are using a work account.

Step-by-step: Connect Gong to ChatGPT

1. Enable Developer Mode

In ChatGPT, go to Settings > Apps > Advanced settings and turn on Developer Mode.

ChatGPT settings showing Developer Mode toggle

2. Add the MCP server

Click Create app, then paste the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
ChatGPT create app flow with Composio MCP URL

3. Authorize in your browser

A browser window will open automatically. Sign in to authorize ChatGPT to access your Composio account.

Composio authorization screen for ChatGPT MCP setup

4. Start using Composio

Composio tools are now available in ChatGPT chats and Deep Research. In every new chat, click the + icon at the bottom, click More, and select Composio to enable tools for that conversation.

What you can do after connecting Gong

  • Create a new Gong meeting with your team
  • List user activity statistics for last week
  • Add call recording media to a specific call
  • Show all contacts linked to this phone number

Security + privacy notes (important)

  • Use least-privilege access: Only grant permissions you actually need.
  • Review OAuth permissions before approving: Make sure requested scopes match what you expect Composio and ChatGPT to do.
  • Keep write actions human-reviewed: For actions like sending messages, creating labels, or editing drafts, keep manual confirmation enabled.
  • Be careful with sensitive data: Avoid using this setup with highly sensitive information unless allowed by your personal, company, or client policies.

Supported Tools & Triggers

Tools
Add call media v2 calls id mediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Add new call v2 callsWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
Assign prospects to flowUse this endpoint to assign a number of prospects to a flow.
Create activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Create a new gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profileCreate a permission profile in a given workspace.
Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
Delete a generic crm integration v2 crm integrationsDeletes an existing CRM integration from the Gong platform.
Delete a gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:delete'.
Delete users from call access listRemove individual user access from calls.
Erase data for email addressGiven an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address.
Erase data for phone numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Fetch all permission profilesReturns a list of all permission profiles.
Get Crm Integration Details.
Get crm objects v2 crm entitiesRetrieves CRM entities from the Gong platform.
Get permission profileReturns a permission profile.
Get request status v2 crm request statusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
List all users v2 usersList all of the company's users.
List flows for crm prospectsGet the Gong Engage flows assigned to the given prospects.
List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
List schema fields v2 crm entity schemaRetrieves the comprehensive schema of CRM entities in the Gong platform.
List users by filter v2 users extensiveList multiple Users.
Manage user call accessReturns a list of users who have received individual access to calls through the API.
Post a digital interaction v2 digital interactionWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.
Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
Post interaction filter statsReturns interaction stats for users based on calls that have Whisper turned on.
Post meeting integration statusWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:integration:status'.
Register Crm IntegrationUpdates an existing CRM integration in the Gong platform.
Report content viewed eventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participant (for example, a contract was “viewed” by the prospect) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Report Custom Engagement EventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant (for example, a contract was “signed” by the prospect) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Retrieve call data by date range v2 callsList calls that took place during a specified date range.
Retrieve data for a specific call v2 calls idRetrieve data for a specific call.
Retrieve data privacy info for email addressShows the elements in the Gong system that reference the given email address.
Retrieve filtered call detailsLists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.
Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
Retrieve scorecards details v2 settings scorecardsRetrieve all the scorecards within the Gong system.
Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
Retrieve transcripts of calls v2 calls transcriptReturns transcripts for calls that took place during the specified date period.
Retrieve User Settings HistoryRetrieve a specific user's settings history.
Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.
Retrieve user v2 users idRetrieve a specific user.
Set User Call AccessGive individual users access to calls.
Update a gong meeting v2 meetings meetingidWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.
Update permission profile v2 permission profileUpdate a permission profile.
Update shared content eventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects) When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:engagement-data:write'.
Upload crm objects v2 crm entitiesUploads CRM data files to the Gong platform for integration and analysis.

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FAQ

What are the differences in Tool Router MCP and Gong MCP?

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with ChatGPT?

Yes, you can. ChatGPT fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Can I manage the permissions and scopes for Gong while using Tool Router?

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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