How to integrate Gong MCP with ChatGPT

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How to integrate Gong MCP with ChatGPT

ChatGPT is one of the most popular AI tools today, with capabilities ranging from deep research and image generation to writing, coding, and everyday productivity.

In this guide, I will explain the easiest and most secure way to connect your Gong account to ChatGPT via Composio Connect, so it can summarize unread updates from this morning, create draft replies to urgent messages, fetch contact details for recent senders, and more without ever putting your account credentials at risk.

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Why use Composio over default connectors?

  • Apps with read and write access. Default connectors mostly can read your data. Composio's Gong integration lets ChatGPT take actions like creating drafts, sending updates, labeling records, and more.
  • 1,000+ SaaS toolkits out of the box. Composio gives you instant access to a vast catalog of pre-built connectors, from Gmail and Slack to Notion, Linear, and Salesforce.
  • One MCP server for every app. Connect any of your applications on demand through a single endpoint, rather than juggling a separate server for each app.
  • Smart, context-aware tool loading. Unlike traditional MCP servers that dump every available tool into the LLM context window, Composio searches for and loads only the tools relevant to the task at hand.
  • Cross-app automation. Chain actions across multiple apps in a single run - fetch a thread, summarize it in Notion, and post highlights to Slack without leaving the conversation.

Prerequisites

  • A ChatGPT account with Plus subscription or higher (Business, Enterprise, Edu, or Pro). We will use ChatGPT Web.
  • Access to the Gong workspace you want to connect.
  • Composio MCP.

Note: Composio connects through OAuth. You will be asked to sign in and approve specific permissions. Review the permission screen carefully if you are using a work account.

Step-by-step: Connect Gong to ChatGPT

1. Enable Developer Mode

In ChatGPT, go to Settings > Apps > Advanced settings and turn on Developer Mode.

ChatGPT settings showing Developer Mode toggle

2. Add the MCP server

Click Create app, then paste the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
ChatGPT create app flow with Composio MCP URL

3. Authorize in your browser

A browser window will open automatically. Sign in to authorize ChatGPT to access your Composio account.

Composio authorization screen for ChatGPT MCP setup

4. Start using Composio

Composio tools are now available in ChatGPT chats and Deep Research. In every new chat, click the + icon at the bottom, click More, and select Composio to enable tools for that conversation.

What you can do after connecting Gong

  • Create a new Gong meeting with your team
  • List user activity statistics for last week
  • Add call recording media to a specific call
  • Show all contacts linked to this phone number

Security + privacy notes (important)

  • Use least-privilege access: Only grant permissions you actually need.
  • Review OAuth permissions before approving: Make sure requested scopes match what you expect Composio and ChatGPT to do.
  • Keep write actions human-reviewed: For actions like sending messages, creating labels, or editing drafts, keep manual confirmation enabled.
  • Be careful with sensitive data: Avoid using this setup with highly sensitive information unless allowed by your personal, company, or client policies.

Supported Tools & Triggers

Tools
Add call mediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Add new call v2 callsWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
Aggregate activity by period via apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
Aggregate user activity statisticsLists the activity of multiple users within the Gong system during a defined period.
Assign prospects to flowUse this endpoint to assign a number of prospects to a flow.
Retrieve activity scorecards reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Create a new gong meeting v2 meetingsWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profileCreate a permission profile in a given workspace.
Data privacy for phone numberShows the elements in the Gong system that reference the given phone number.
Delete a generic CRM integrationDeletes an existing generic CRM integration from the Gong platform.
Delete MeetingDeletes a Gong meeting created via the Meetings API (Beta).
Delete users from call access listRemove individual user access from calls.
Erase data for email addressErase all data associated with an email address from Gong (GDPR compliance).
Erase data for phone numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Fetch all permission profilesReturns a list of all permission profiles.
Get Call By IDTool to fetch specific call metadata by call ID.
Get Call TranscriptTool to retrieve call transcripts from Gong.
Get Crm Integration DetailsRetrieves details of generic CRM integrations registered with Gong.
Get crm objects v2 crm entitiesRetrieves specific CRM objects by their IDs from Gong's CRM integration.
Get Flow ProspectsTool to retrieve Gong Engage flows assigned to specified prospects.
Get Interaction StatisticsTool to retrieve interaction trend statistics for users based on calls with Whisper enabled.
Get permission profileReturns a permission profile.
Get CRM Request StatusThe GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.
Get User By IDTool to retrieve individual user details by user ID.
Get User Settings HistoryTool to retrieve historical changes to a user's settings.
List all coaching metrics v2 coachingList all of the coaching metrics of a manager.
List all company workspaces v2 workspacesReturns a list of all workspaces including their details.
List all users v2 usersList all of the company's users.
List Call OutcomesTool to retrieve all available call outcomes defined in Gong.
List Flow FoldersTool to list all Gong Engage flow folders with visibility types.
List Folder CallsGiven a folder id, this endpoint retrieves a list of calls in it.
List gong engage flows v2 flowsEngage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.
List schema fields v2 crm entity schemaRetrieves schema fields for a specific CRM object type within a Generic CRM integration.
List ScorecardsTool to retrieve all scorecards within the Gong system.
List TasksTool to retrieve Engage tasks assigned to a specific user with filtering options.
List users by filter v2 users extensiveList multiple Users.
Get user call accessRetrieves a list of users who have been granted individual access to specific calls through the API.
Post a digital interaction v2 digital interactionWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.
Post day by day activity statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.
Register Crm IntegrationUpdates an existing CRM integration in the Gong platform.
Report Content Share EventTool to push content share engagement events to Gong's activity timeline.
Report Content View EventTool to log content view engagement events to Gong's activity timeline.
Report Custom Engagement EventReport custom engagement events to Gong's activity timeline.
Retrieve call data by date range v2 callsList calls that took place during a specified date range.
Retrieve data privacy info for email addressRetrieves data privacy information for a third-party email address.
Retrieve filtered call detailsLists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.
Retrieve library folders v2 library foldersUse this endpoint to retrieve a list of public library folders.
Retrieve logs data by type and time range v2 logsList log entries that took place during a specified time range.
Retrieve manual crm call associationsReturns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.
Retrieve tracker details v2 settings trackersRetrieves details of all keyword trackers in the system or in a given workspace.
Retrieve users from permission profileReturns a list of all users whose access is controlled by the given permission profile.
Set User Call AccessGive individual users access to calls.
Unassign Flows By CRM IDTool to unassign flows from prospects by their CRM Prospect ID.
Update a gong meeting v2 meetings meetingidWhen accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.
Update permission profile v2 permission profileUpdate a permission profile.
Upload crm objects v2 crm entitiesUploads CRM entity data to Gong via LDJSON file.
Validate Meeting IntegrationValidates Gong meeting integration status for one or more users by their email addresses.

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FAQ

What are the differences in Tool Router MCP and Gong MCP?

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with ChatGPT?

Yes, you can. ChatGPT fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Can I manage the permissions and scopes for Gong while using Tool Router?

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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