How to connect Gleap to Claude Cowork

Tool to archive all tickets matching specific type and status criteria.

Tool to archive a ticket.

Tool to clone an existing engagement.

Tool to create a help center collection.

Tool to create or update AI content in Gleap's knowledge base.

Creates a new chat message in a Gleap chat session.

Create a new user session in Gleap and associate it with a project.

Tool to create a new team.

Create a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments.

Tool to create a new engagement banner in Gleap.

Tool to create a new engagement checklist.

Tool to create a new cobrowse product tour.

Tool to create a new engagement email in Gleap.

Tool to create a new engagement modal in Gleap.

Tool to create a new product tour in Gleap.

Tool to create a new push notification in Gleap.

Tool to create a new engagement tooltip in Gleap.

Tool to manually create a feedback item (bug) in a Gleap project.

Tool to create a new redirect for help center URLs.

Tool to create a new message template in Gleap.

Create a new conversation with a session in Gleap.

Tool to create a QA snippet (question-answer pair) in Gleap.

Tool to create a tracker ticket in Gleap.

Tool to delete AI content by content ID.

Tool to delete all AI content by batchId.

Removes a user (team member) from a Gleap project, revoking their access.

Tool to delete a bug/ticket by ID.

Tool to delete an engagement banner.

Deletes an engagement chat message from Gleap by its ID.

Tool to delete an engagement checklist by its ID.

Tool to delete a cobrowse product tour by its ID.

Tool to delete an engagement email by its ID.

Tool to delete an engagement modal from a Gleap project.

Tool to delete an engagement news article.

Tool to delete an engagement product tour by its ID.

Tool to delete an engagement push notification by its ID.

Tool to delete an engagement survey.

Tool to delete an engagement tooltip.

Tool to delete an engagement WhatsApp message by its ID.

Tool to delete a help center collection by ID.

Tool to delete a help center redirect.

Tool to delete a message (comment) from a bug or ticket.

Tool to delete a message template.

Delete all AI content batches except the current batch.

Tool to delete a QA answer (snippet) from a Gleap project.

Tool to delete a session from a Gleap project.

Tool to delete a session by ID.

Tool to delete a team by ID.

Tool to delete a ticket by ID.

Tool to export sessions for the authenticated project in CSV format.

Tool to export statistics list data as CSV from Gleap.

Tool to generate an AI-powered draft reply for a ticket.

Tool to generate AI-powered tracker ticket data from an existing ticket.

Tool to retrieve a specific engagement checklist by its ID.

Tool to retrieve a help center collection by ID.

Tool to retrieve AI content by its content ID.

Tool to retrieve articles in a help center collection.

Retrieves all engagement chat messages from the current Gleap project.

Retrieves all help center collections for the authenticated project.

Retrieves all pending invitations for a project.

Retrieves all user sessions for the authenticated project.

Tool to retrieve all teams.

Retrieve tickets from a Gleap project with optional filtering, sorting, and pagination.

Tool to retrieve all users for a project.

Retrieves complete details for a specific ticket by its ID.

Retrieves the authenticated user's profile including email, name, user type, availability status, notification preferences, and 2FA settings.

Tool to retrieve the count of activities for a specific engagement.

Tool to retrieve an engagement banner by its ID.

Tool to retrieve all engagement banners from a Gleap project.

Retrieves a specific engagement chat message by its ID.

Tool to retrieve all engagement checklists for a project.

Retrieves all cobrowse product tours for the authenticated project.

Tool to retrieve a specific cobrowse product tour by its ID.

Retrieves a specific engagement email by its ID.

Tool to retrieve all engagement emails from a Gleap project.

Tool to retrieve an engagement modal by its ID.

Tool to retrieve all engagement modals from a Gleap project.

Tool to retrieve all engagement news articles from a Gleap project.

Retrieves a specific engagement news article by its ID.

Tool to retrieve a specific engagement product tour by its ID.

Tool to retrieve all engagement product tours for a project.

Retrieves a specific engagement push notification by its ID.

Tool to retrieve all engagement push notifications from a Gleap project.

Tool to retrieve all activities for a specific engagement.

Tool to find and retrieve recipients for a specific engagement.

Tool to retrieve statistics for a specific engagement.

Tool to retrieve a survey by its ID.

Tool to retrieve all engagement surveys from a Gleap project.

Tool to retrieve all survey responses for a specific survey.

Tool to retrieve survey response samples for a specific engagement survey.

Tool to retrieve an AI-generated summary of survey responses.

Tool to retrieve a specific engagement tooltip by its ID.

Tool to retrieve all engagement tooltips for the authenticated project.

Retrieves a specific engagement WhatsApp message by its ID.

Retrieves all configured help center sources (knowledge base content sources) for the project.

Retrieves all invitations for the authenticated user.

Retrieves a specific message template by its ID from a Gleap project.

Retrieve all message templates for the authenticated project.

Retrieves detailed information about a Gleap ticket using its notification share token.

Retrieves complete details for a specific project by its ID.

Retrieves all projects accessible to the authenticated user.

Tool to retrieve archived bugs for a specific project.

Tool to get all help center collections for a project.

Tool to retrieve all sessions for a specific project.

Tool to retrieve all tickets from a specific Gleap project.

Tool to get project users by project ID.

Retrieves detailed information for a specific session by its ID.

Retrieves all activities for a specific session by session ID.

Tool to retrieve Chargebee billing information for a specific session.

Retrieve all engagement checklists associated with a user session in Gleap.

Tool to retrieve all streamed events for a specific session by its ID.

Tool to retrieve LemonSqueezy subscription and payment information for a specific session.

Retrieve Shopify information associated with a user session in Gleap.

Retrieves an answer to a question from the shared help center knowledge base.

Tool to retrieve email client bounce statistics from Gleap.

Tool to retrieve email client usage statistics from Gleap.

Tool to retrieve email overview statistics from Gleap.

Tool to retrieve fact data for various statistics from Gleap.

Retrieve heatmap data for activity patterns in Gleap.

Tool to retrieve statistics list data from Gleap.

Tool to retrieve raw statistics data from Gleap.

Find tickets by session query parameters such as email, userId, phone, or custom data.

Export tickets from Gleap project with optional filtering and sorting.

Retrieve available fields for ticket export from Gleap.

Search for tickets using a text search term in Gleap.

Tool to get the total count of tickets in a Gleap project.

Tool to retrieve the current user's role permissions.

Retrieves tickets from the unified inbox for the authenticated user.

Retrieves complete details for a specific ticket from the unified inbox by its ID.

Identify or update a user's information in Gleap.

Import user sessions into Gleap for tracking and analytics.

Import user sessions from Intercom into Gleap.

Tool to indicate that a user is typing in a ticket conversation.

Tool to indicate that a user is viewing a ticket.

Tool to link a ticket.

Tool to mark all survey responses as read for a given survey.

Tool to merge multiple tickets into a single target ticket in Gleap.

Tool to post a comment/message on a bug or ticket in Gleap.

Tool to create a new engagement news article in Gleap.

Tool to create a new survey in Gleap.

Tool to create a new WhatsApp message in Gleap for user engagement.

Tool to reassign all tickets to the authenticated user.

Tool to resubscribe a session.

Search for sessions in Gleap using various filter criteria.

Search messages in Gleap by search term.

Search for sessions in a project using the session search index.

Tool to send a preview of an engagement email to specified email addresses.

Tool to send ticket conversation transcript to multiple email addresses.

Tool to snooze a ticket for a specified duration.

Tool to suggest a FAQ from a message.

Tool to toggle the publish status of a help center collection.

Track custom user events in Gleap for analytics and user behavior monitoring.

Tool to unarchive a ticket.

Tool to unlink a ticket.

Tool to unsubscribe one or more user sessions from communications.

Tool to update AI content by content ID.

Tool to update an existing team.

Tool to update an existing ticket/bug in Gleap.

Tool to update a user’s role in a project.

Updates an existing chat message in Gleap by its ID.

Tool to update an engagement checklist by its ID.

Tool to update an engagement banner.

Tool to update an existing cobrowse product tour.

Tool to update an existing engagement email.

Tool to update an existing engagement modal.

Tool to update an engagement news article.

Tool to update an existing product tour.

Tool to update an existing push notification.

Tool to update an existing engagement survey in Gleap.

Tool to update an engagement tooltip.

Tool to update an existing engagement WhatsApp message.

Tool to update a help center collection.

Tool to update an existing help center redirect.

Tool to update an existing message template in Gleap.

Tool to update a Gleap project's configuration including name, description, notification settings, and feedback tags.

Updates an existing QA answer/snippet in Gleap.

Tool to update an existing session in Gleap.

Tool to update a user's profile information including name, availability, profile image, onboarding status, and notification settings.

Tool to vote for a ticket in Gleap.