Gleap MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Gleap MCP or direct API to collect user feedback, report bugs, fetch conversation history, and reply to users through natural language.
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Supported Tools

Tools
Archive All TicketsTool to archive all tickets matching specific type and status criteria.
Archive a TicketTool to archive a ticket.
Clone EngagementTool to clone an existing engagement.
Create a CollectionTool to create a help center collection.
Create AI ContentTool to create or update AI content in Gleap's knowledge base.
Create a new chat messageCreates a new chat message in a Gleap chat session.
Create a new sessionCreate a new user session in Gleap and associate it with a project.
Create a new teamTool to create a new team.
Create a new ticketCreate a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments.
Create Engagement BannerTool to create a new engagement banner in Gleap.
Create Engagement ChecklistTool to create a new engagement checklist.
Create Engagement CobrowseTool to create a new cobrowse product tour.
Create Engagement EmailTool to create a new engagement email in Gleap.
Create Engagement ModalTool to create a new engagement modal in Gleap.
Create Engagement Product TourTool to create a new product tour in Gleap.
Create Engagement Push NotificationTool to create a new push notification in Gleap.
Create Engagement TooltipTool to create a new engagement tooltip in Gleap.
Create feedback itemTool to manually create a feedback item (bug) in a Gleap project.
Create Help Center RedirectTool to create a new redirect for help center URLs.
Create Message TemplateTool to create a new message template in Gleap.
Create new conversation with sessionCreate a new conversation with a session in Gleap.
Create QA SnippetTool to create a QA snippet (question-answer pair) in Gleap.
Create Tracker TicketTool to create a tracker ticket in Gleap.
Delete AI ContentTool to delete AI content by content ID.
Delete AI Content BatchTool to delete all AI content by batchId.
Delete a User from a ProjectRemoves a user (team member) from a Gleap project, revoking their access.
Delete BugsTool to delete a bug/ticket by ID.
Delete Engagement BannerTool to delete an engagement banner.
Delete Engagement Chat MessageDeletes an engagement chat message from Gleap by its ID.
Delete Engagement ChecklistTool to delete an engagement checklist by its ID.
Delete Engagement CobrowseTool to delete a cobrowse product tour by its ID.
Delete Engagement EmailTool to delete an engagement email by its ID.
Delete Engagement ModalTool to delete an engagement modal from a Gleap project.
Delete Engagement NewsTool to delete an engagement news article.
Delete Engagement Product TourTool to delete an engagement product tour by its ID.
Delete Engagement Push NotificationTool to delete an engagement push notification by its ID.
Delete Engagement SurveysTool to delete an engagement survey.
Delete Engagement TooltipsTool to delete an engagement tooltip.
Delete Engagement WhatsApp MessageTool to delete an engagement WhatsApp message by its ID.
Delete Help Center CollectionTool to delete a help center collection by ID.
Delete Help Center RedirectTool to delete a help center redirect.
Delete MessageTool to delete a message (comment) from a bug or ticket.
Delete Message TemplateTool to delete a message template.
Delete Old AI Content BatchesDelete all AI content batches except the current batch.
Delete QA AnswerTool to delete a QA answer (snippet) from a Gleap project.
Delete project sessionTool to delete a session from a Gleap project.
Delete sessionTool to delete a session by ID.
Delete TeamTool to delete a team by ID.
Delete TicketTool to delete a ticket by ID.
Export sessionsTool to export sessions for the authenticated project in CSV format.
Export Statistics ListsTool to export statistics list data as CSV from Gleap.
Generate ticket draft replyTool to generate an AI-powered draft reply for a ticket.
Generate tracker ticket dataTool to generate AI-powered tracker ticket data from an existing ticket.
Get a ChecklistTool to retrieve a specific engagement checklist by its ID.
Get a CollectionTool to retrieve a help center collection by ID.
Get AI contentTool to retrieve AI content by its content ID.
Get all articlesTool to retrieve articles in a help center collection.
Get all chat messagesRetrieves all engagement chat messages from the current Gleap project.
Get All CollectionsRetrieves all help center collections for the authenticated project.
Get All Invitations for a ProjectRetrieves all pending invitations for a project.
Get all sessionsRetrieves all user sessions for the authenticated project.
Get All TeamsTool to retrieve all teams.
Get All TicketsRetrieve tickets from a Gleap project with optional filtering, sorting, and pagination.
Get All Users for a ProjectTool to retrieve all users for a project.
Get a ticketRetrieves complete details for a specific ticket by its ID.
Get current userRetrieves the authenticated user's profile including email, name, user type, availability status, notification preferences, and 2FA settings.
Get engagement activities countTool to retrieve the count of activities for a specific engagement.
Get engagement bannerTool to retrieve an engagement banner by its ID.
Get Engagement BannersTool to retrieve all engagement banners from a Gleap project.
Get engagement chat messageRetrieves a specific engagement chat message by its ID.
Get Engagement ChecklistsTool to retrieve all engagement checklists for a project.
Get Engagement CobrowseRetrieves all cobrowse product tours for the authenticated project.
Get engagement cobrowse by IDTool to retrieve a specific cobrowse product tour by its ID.
Get engagement emailRetrieves a specific engagement email by its ID.
Get Engagement EmailsTool to retrieve all engagement emails from a Gleap project.
Get engagement modalTool to retrieve an engagement modal by its ID.
Get Engagement ModalsTool to retrieve all engagement modals from a Gleap project.
Get Engagement NewsTool to retrieve all engagement news articles from a Gleap project.
Get engagement news articleRetrieves a specific engagement news article by its ID.
Get a Product TourTool to retrieve a specific engagement product tour by its ID.
Get Engagement Product ToursTool to retrieve all engagement product tours for a project.
Get engagement push notificationRetrieves a specific engagement push notification by its ID.
Get Engagement Push NotificationsTool to retrieve all engagement push notifications from a Gleap project.
Get Engagements ActivitiesTool to retrieve all activities for a specific engagement.
Get engagement recipientsTool to find and retrieve recipients for a specific engagement.
Get engagement statisticsTool to retrieve statistics for a specific engagement.
Get Engagement SurveyTool to retrieve a survey by its ID.
Get Engagement SurveysTool to retrieve all engagement surveys from a Gleap project.
Get Survey ResponsesTool to retrieve all survey responses for a specific survey.
Get Engagement Survey Response SamplesTool to retrieve survey response samples for a specific engagement survey.
Summarize Survey ResponsesTool to retrieve an AI-generated summary of survey responses.
Get Engagement Tooltip by IDTool to retrieve a specific engagement tooltip by its ID.
Get Engagement TooltipsTool to retrieve all engagement tooltips for the authenticated project.
Get engagement WhatsApp messageRetrieves a specific engagement WhatsApp message by its ID.
Get Help Center SourcesRetrieves all configured help center sources (knowledge base content sources) for the project.
Get InvitationsRetrieves all invitations for the authenticated user.
Get message templateRetrieves a specific message template by its ID from a Gleap project.
Get Message TemplatesRetrieve all message templates for the authenticated project.
Get notification ticketRetrieves detailed information about a Gleap ticket using its notification share token.
Get projectRetrieves complete details for a specific project by its ID.
Get ProjectsRetrieves all projects accessible to the authenticated user.
Get archived bugsTool to retrieve archived bugs for a specific project.
Get Projects Help Center CollectionsTool to get all help center collections for a project.
Get project sessionsTool to retrieve all sessions for a specific project.
Get Projects TicketsTool to retrieve all tickets from a specific Gleap project.
Get project usersTool to get project users by project ID.
Get a sessionRetrieves detailed information for a specific session by its ID.
Get session activitiesRetrieves all activities for a specific session by session ID.
Get session Chargebee infoTool to retrieve Chargebee billing information for a specific session.
Get Session ChecklistsRetrieve all engagement checklists associated with a user session in Gleap.
Get session events by IDTool to retrieve all streamed events for a specific session by its ID.
Get session LemonSqueezy infoTool to retrieve LemonSqueezy subscription and payment information for a specific session.
Get Session Shopify InfoRetrieve Shopify information associated with a user session in Gleap.
Get Shared Help Center AnswerRetrieves an answer to a question from the shared help center knowledge base.
Get email client bounce statisticsTool to retrieve email client bounce statistics from Gleap.
Get Email Client Usage StatisticsTool to retrieve email client usage statistics from Gleap.
Get email overview statisticsTool to retrieve email overview statistics from Gleap.
Get statistics factsTool to retrieve fact data for various statistics from Gleap.
Get Statistics HeatmapRetrieve heatmap data for activity patterns in Gleap.
Get Statistics ListsTool to retrieve statistics list data from Gleap.
Get Statistics Raw DataTool to retrieve raw statistics data from Gleap.
Get Tickets By Session QueryFind tickets by session query parameters such as email, userId, phone, or custom data.
Get Tickets ExportExport tickets from Gleap project with optional filtering and sorting.
Get Tickets Export FieldsRetrieve available fields for ticket export from Gleap.
Search Tickets by TermSearch for tickets using a text search term in Gleap.
Get Tickets CountTool to get the total count of tickets in a Gleap project.
Get current user's permissionsTool to retrieve the current user's role permissions.
Get users unified inboxRetrieves tickets from the unified inbox for the authenticated user.
Get users unified inbox ticketRetrieves complete details for a specific ticket from the unified inbox by its ID.
Identify or update userIdentify or update a user's information in Gleap.
Import sessionImport user sessions into Gleap for tracking and analytics.
Import sessions from IntercomImport user sessions from Intercom into Gleap.
Indicate user typingTool to indicate that a user is typing in a ticket conversation.
Indicate user viewingTool to indicate that a user is viewing a ticket.
Link a TicketTool to link a ticket.
Mark Survey Responses as ReadTool to mark all survey responses as read for a given survey.
Merge ticketsTool to merge multiple tickets into a single target ticket in Gleap.
Post a comment on a bugTool to post a comment/message on a bug or ticket in Gleap.
Create Engagement News ArticleTool to create a new engagement news article in Gleap.
Create Engagement SurveyTool to create a new survey in Gleap.
Create WhatsApp Engagement MessageTool to create a new WhatsApp message in Gleap for user engagement.
Reassign all tickets to userTool to reassign all tickets to the authenticated user.
Resubscribe a SessionTool to resubscribe a session.
Search for sessionsSearch for sessions in Gleap using various filter criteria.
Search messagesSearch messages in Gleap by search term.
Search sessions by indexSearch for sessions in a project using the session search index.
Send Engagement Email PreviewTool to send a preview of an engagement email to specified email addresses.
Send ticket transcriptTool to send ticket conversation transcript to multiple email addresses.
Snooze a TicketTool to snooze a ticket for a specified duration.
Suggest FAQ from messageTool to suggest a FAQ from a message.
Toggle Collection Publish StatusTool to toggle the publish status of a help center collection.
Track eventsTrack custom user events in Gleap for analytics and user behavior monitoring.
Unarchive a TicketTool to unarchive a ticket.
Unlink a TicketTool to unlink a ticket.
Unsubscribe sessionsTool to unsubscribe one or more user sessions from communications.
Update AI Content by Content IDTool to update AI content by content ID.
Update a teamTool to update an existing team.
Update a ticketTool to update an existing ticket/bug in Gleap.
Update a User for a ProjectTool to update a user’s role in a project.
Update Chat MessageUpdates an existing chat message in Gleap by its ID.
Update a ChecklistTool to update an engagement checklist by its ID.
Update Engagement BannerTool to update an engagement banner.
Update Engagement CobrowseTool to update an existing cobrowse product tour.
Update Engagement EmailTool to update an existing engagement email.
Update Engagement ModalTool to update an existing engagement modal.
Update Engagement NewsTool to update an engagement news article.
Update Engagement Product TourTool to update an existing product tour.
Update Engagement Push NotificationTool to update an existing push notification.
Update Engagement SurveyTool to update an existing engagement survey in Gleap.
Update Engagement TooltipsTool to update an engagement tooltip.
Update Engagement WhatsApp MessageTool to update an existing engagement WhatsApp message.
Update Helpcenter CollectionTool to update a help center collection.
Update help center redirectTool to update an existing help center redirect.
Update message templateTool to update an existing message template in Gleap.
Update projectTool to update a Gleap project's configuration including name, description, notification settings, and feedback tags.
Update QA AnswerUpdates an existing QA answer/snippet in Gleap.
Update a sessionTool to update an existing session in Gleap.
Update userTool to update a user's profile information including name, availability, profile image, onboarding status, and notification settings.
Vote for ticketTool to vote for a ticket in Gleap.
Python
TypeScript

Install Composio

python
pip install composio claude-agent-sdk
Install the Composio SDK and Claude Agent SDK

Create Tool Router Session

python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
Initialize the Composio client and create a Tool Router session

Connect to AI Agent

python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Gleap tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('Show all chat messages from today')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
Use the MCP server with your AI agent

Why Use Composio?

AI Native Gleap Integration

  • Supports both Gleap MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your Gleap data

Managed Auth

  • Built-in OAuth handling with automatic token refresh and rotation
  • Central place to manage, scope, and revoke Gleap access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Gleap
  • Scoped, least privilege access to Gleap resources
  • Full audit trail of agent actions to support review and compliance

Use Gleap with any AI Agent Framework

Choose a Framework you want to connect Gleap with

Frequently Asked Questions

Do I need my own developer credentials to use Gleap with Composio?

Yes, Gleap requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Used by agents from

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Context
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Agent.ai
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Never worry about agent reliability

We handle tool reliability, observability, and security so you never have to second-guess an agent action.

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