How to integrate Productlane MCP with Hermes

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Introduction

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows.

This guide explains the easiest and most robust way to connect your Productlane account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

Also integrate Productlane with

What is Composio Connect?

Composio Connect is a consumer offering that lets anyone plug 1,000+ applications directly into their agent harness — including Hermes. It can:

  • Search and load tools from relevant toolkits on-demand, reducing context usage.
  • Chain multiple tools to accomplish complex workflows via a remote workbench, without excessive back-and-forth with the LLM.
  • Manage app authentication end-to-end with zero manual overhead.

Integrating Productlane with Hermes

Using Composio Connect CLI

1. Install the Composio CLI

Run the install script directly, or paste https://composio.dev/hermes into your Hermes chat box to have it installed for you.

bash
curl -fsSL https://composio.dev/install | bash
Hermes authenticating with Composio

2. Authenticate

Once the CLI is installed, ask Hermes to authenticate with Composio.

3. Connect to Productlane

Ask your agent to connect to Productlane, or simply request any Productlane-related task. Hermes will prompt you to authenticate and authorize access.

4. Done. You're all set with a new Productlane connection.

Using Composio Connect MCP

1. Get your MCP URL and API Key

Go to dashboard.composio.dev and copy your Connect MCP URL and API key.

Copy MCP URL and API key from Composio dashboard

2. Open the Hermes config file

bash
nano ~/.hermes/config.yaml

3. Add the Composio Connect MCP server

bash
mcp_servers:
  composio:
    url: "https://connect.composio.dev/mcp"
    headers:
      x-consumer-api-key: "YOUR_COMPOSIO_API_KEY"
    connect_timeout: 60
    timeout: 180

Save with Ctrl + O, Enter, then exit with Ctrl + X.

4. Restart your Hermes agent

Once restarted, ask your agent to connect to Productlane or request any Productlane-related task. It will prompt you to authenticate and authorize access.

5. Done!

What is the Productlane MCP server, and what's possible with it?

The Productlane MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Productlane account. It provides structured and secure access to your customer feedback and support workflows, so your agent can programmatically control the Productlane widget, surface documentation, listen for widget events, and manage user interaction—all on your behalf.

  • Dynamic widget control: Let your agent open, close, enable, disable, or toggle the Productlane widget in response to customer or team actions.
  • Contextual docs surfacing: Automatically display specific Productlane documentation articles within the widget to assist users at the right moment.
  • Event-driven automation: Register or remove event listeners so your agent can react to widget events like open, close, submit, or widget load—enabling smart, real-time workflows.
  • Seamless widget experience: Programmatically manage the widget's state across your app to ensure users always get the right support touchpoint.
  • Custom interaction flows: Use the widget's event system to trigger your own logic or follow-ups based on how users interact with Productlane support.

Supported Tools & Triggers

Tools
Enable Productlane WidgetTool to enable the productlane widget.
Close Productlane WidgetTool to close the productlane widget.
Disable Productlane WidgetTool to disable the productlane widget across the entire page.
Widget off eventTool to remove a previously registered widget event listener.
Register Widget Event ListenerTool to register a listener for productlane widget events.
Open Productlane WidgetTool to generate a javascript snippet that opens the productlane widget.
Open Productlane Docs Article in WidgetTool to open a specific docs article in the productlane widget.
Toggle Productlane WidgetTool to toggle the productlane widget between open and closed states.

Way Forward

With Productlane connected, Hermes can now act on your behalf whenever it detects a relevant task or you ask it to.

From here, you can extend Hermes further:

  • Connect more apps: Calendar, Slack, Notion, Linear, and hundreds of others are available through the same Composio Connect setup. Each new integration compounds what Hermes can do for you.
  • Build workflows across tools: Once multiple apps are connected, Hermes can chain actions together — turn an email into a calendar invite, a Slack message into a Linear ticket, or a meeting note into a follow-up draft.
  • Let it learn your patterns: The more you use Hermes, the better it gets at anticipating how you'd handle recurring tasks. Give it feedback on drafts and decisions, and it will adapt.

If you run into trouble or want to share what you've built, join the community or check out the Docs for deeper configuration options.

How to build Productlane MCP Agent with another framework

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OpenAI Agents SDK

Use Productlane MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Productlane MCP with Claude Agent SDK

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Claude Code

Use Productlane MCP with Claude Code

Codex logo

Codex

Use Productlane MCP with Codex

OpenClaw logo

OpenClaw

Use Productlane MCP with OpenClaw

CLI logo

CLI

Use Productlane MCP with CLI

Google ADK logo

Google ADK

Use Productlane MCP with Google ADK

LangChain logo

LangChain

Use Productlane MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Productlane MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Productlane MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Productlane MCP with LlamaIndex

CrewAI logo

CrewAI

Use Productlane MCP with CrewAI

FAQ

What are the differences in Tool Router MCP and Productlane MCP?

With a standalone Productlane MCP server, the agents and LLMs can only access a fixed set of Productlane tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Productlane and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Hermes?

Yes, you can. Hermes fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Productlane tools.

Can I manage the permissions and scopes for Productlane while using Tool Router?

Yes, absolutely. You can configure which Productlane scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Productlane data and credentials are handled as safely as possible.

Used by agents from

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Letta
glean
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Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai
Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai

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