How to integrate Productlane MCP with Atomic Agent

Connect Atomic Agent to Productlane MCP. Open productlane widget for user feedback, display specific docs article in widget, and more using natural language, with authentication handled for you.

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Api Key

Productlane is a customer support and feedback platform built on Linear. It helps companies collect, organize, and act on customer feedback for better product decisions.

39 Tools

Introduction

Atomic Agent is an open-source AI agent that runs on your machine and supports local models through llama.cpp. Connect it to 1,500+ apps through Composio, including Productlane.

This guide uses Atomic Agent's built-in Composio integration. You need Atomic Agent v0.5.6 or later, your own Composio API key, and a Productlane account. See the Atomic Agent documentation for installation instructions.

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How Atomic Agent connects to Productlane

Atomic Agent connects to Composio's Tool Router over Streamable HTTP MCP. It discovers the tools needed for your request, and Composio handles account authentication.

Execution and account-connection tools follow Atomic Agent's configured approval policy. Review any approval prompt before allowing an action on your connected account.

Connect Productlane to Atomic Agent

  1. Sign up or sign in to the Composio dashboard. Copy your API key.
  2. In Atomic Agent, open the Integrations tab and select Composio. Select API key, press e, paste the key, and press Enter. The tools become available immediately, without a restart.
  3. Ask Atomic Agent to do something in Productlane. It searches Composio for the right tool.
  4. On first use, open the sign-in link returned in the chat. Connect your Productlane account, then return to Atomic Agent to continue.

Headless setup

Add the following line to ~/.atomic-agent/.env, replacing YOUR_COMPOSIO_API_KEY with your key. Start Atomic Agent after saving the file.

bash
COMPOSIO_API_KEY=YOUR_COMPOSIO_API_KEY

What is the Productlane MCP server, and what's possible with it?

The Productlane MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Productlane account. It provides structured and secure access to your customer feedback and support workflows, so your agent can programmatically control the Productlane widget, surface documentation, listen for widget events, and manage user interaction—all on your behalf.

  • Dynamic widget control: Let your agent open, close, enable, disable, or toggle the Productlane widget in response to customer or team actions.
  • Contextual docs surfacing: Automatically display specific Productlane documentation articles within the widget to assist users at the right moment.
  • Event-driven automation: Register or remove event listeners so your agent can react to widget events like open, close, submit, or widget load—enabling smart, real-time workflows.
  • Seamless widget experience: Programmatically manage the widget's state across your app to ensure users always get the right support touchpoint.
  • Custom interaction flows: Use the widget's event system to trigger your own logic or follow-ups based on how users interact with Productlane support.

Use Productlane from Atomic Agent

With your account connected, ask Atomic Agent to work with Productlane in natural language. You can connect more apps through the same Composio integration as you need them.

Visit the Atomic Agent website or inspect the Atomic Agent source code.

Troubleshooting

Why is my API key rejected?

Copy the key directly from the Composio dashboard. Atomic Agent requires ASCII characters because it sends the key in an HTTP header. Remove any extra characters introduced when copying.

Why are Composio tools unavailable after saving a key?

Check that you use Atomic Agent v0.5.6 or later and that Composio is enabled in your configuration. A "composio": { "enabled": false } setting disables the integration while keeping the saved key on disk.

Does Composio have a free plan?

The Hobby plan includes 100,000 tool calls per month. Composio-managed OAuth apps have a lower included allowance. See Composio pricing for the current limits that apply to your connection.

TOOLS

Supported Tools

Every Productlane action and event your agent gets out of the box.

Create Changelog Entry

Tool to create a new changelog entry in Productlane.

Create Company

Tool to create a new company in Productlane.

Create Contact

Tool to create a new contact in your Productlane workspace with optional company linking.

Create Feedback

Tool to create new feedback in Productlane.

Create Insight

Tool to create a new insight/thread in Productlane workspace.

Create Thread

Tool to create a new thread in Productlane.

Create Upvote

Tool to create an upvote for a project or issue.

Delete Company

Tool to delete a company by its unique ID.

Delete Contact

Tool to delete a contact by ID.

Delete Upvote

Tool to delete an upvote by its unique ID.

Enable Productlane Widget

Tool to enable the Productlane widget.

Get Changelog

Tool to retrieve a published changelog by ID from Productlane.

Get Company by ID

Tool to retrieve a company by its unique ID.

Get Contact

Tool to retrieve a contact by ID or email from Productlane.

Get Help Center Article

Tool to retrieve a help center article by its ID.

Get Insight

Tool to retrieve an insight/thread by its ID.

Get Issue by ID

Tool to retrieve a specific issue by its ID from a workspace.

Get Linear Customer Options

Tool to retrieve available Linear customer statuses and tiers for your workspace.

Get Project

Tool to retrieve a project by its ID from a workspace.

Get Workspace

Tool to fetch workspace details by ID.

Invite User to Workspace

Tool to invite a new user to your Productlane workspace.

List Changelogs

Tool to list all published changelogs for a workspace by ID.

List Companies

Tool to list all companies in Productlane.

List contacts

Tool to retrieve all contacts for your workspace.

List Help Center Articles

Tool to list all help center articles for a specific workspace.

List Insights

Tool to list all threads/insights for your workspace with optional filtering.

List Productlane Issues

Tool to retrieve all issues from a Productlane workspace.

List Workspace Members

Tool to retrieve all members of your workspace with their roles and user information.

List Projects

Tool to retrieve all projects within a workspace.

Update Company

Tool to update an existing company record in Productlane by its unique identifier.

Update Contact

Tool to update an existing contact in Productlane.

Update Insight

Tool to update an existing insight (thread) by ID.

Close Productlane Widget

Tool to close the Productlane widget.

Disable Productlane Widget

Tool to disable the Productlane widget across the entire page.

Widget off event

Tool to remove a previously registered widget event listener.

Register Widget Event Listener

Tool to register a listener for Productlane widget events.

Open Productlane Widget

Tool to generate a JavaScript snippet that opens the Productlane widget.

Open Productlane Docs Article in Widget

Tool to open a specific docs article in the Productlane widget.

Toggle Productlane Widget

Tool to toggle the Productlane widget between open and closed states.

FAQ

Frequently asked questions

With a standalone Productlane MCP server, the agents and LLMs can only access a fixed set of Productlane tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Productlane and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Atomic Agent fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Productlane tools.

Yes, absolutely. You can configure which Productlane scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Productlane data and credentials are handled as safely as possible.

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