How to integrate Intercom MCP with Atomic Agent

Atomic Agent is an open-source AI agent that runs on your machine and supports local models through llama.cpp. Connect it to 1,500+ apps through Composio, including Intercom.

This guide uses Atomic Agent's built-in Composio integration. You need Atomic Agent v0.5.6 or later, your own Composio API key, and a Intercom account. See the Atomic Agent documentation for installation instructions.

How Atomic Agent connects to Intercom

Atomic Agent connects to Composio's Tool Router over Streamable HTTP MCP. It discovers the tools needed for your request, and Composio handles account authentication.

Execution and account-connection tools follow Atomic Agent's configured approval policy. Review any approval prompt before allowing an action on your connected account.

Connect Intercom to Atomic Agent

1. Sign up or sign in to the Composio dashboard. Copy your API key.
2. In Atomic Agent, open the Integrations tab and select Composio. Select API key, press e, paste the key, and press Enter. The tools become available immediately, without a restart.
3. Ask Atomic Agent to do something in Intercom. It searches Composio for the right tool.
4. On first use, open the sign-in link returned in the chat. Connect your Intercom account, then return to Atomic Agent to continue.

Headless setup

Add the following line to ~/.atomic-agent/.env, replacing YOUR_COMPOSIO_API_KEY with your key. Start Atomic Agent after saving the file.

The Intercom MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Intercom account. It provides structured and secure access to your conversations, contacts, companies, and Help Center articles, so your agent can search customer records, retrieve conversation details, add internal notes, and create or update support articles on your behalf.

• Conversation search and retrieval: Have your agent search Intercom conversations and retrieve the full details of a specific customer conversation.
• Internal conversation notes: Instruct your agent to add an internal note to a conversation so your team has the right context.
• Contact and company research: Let the agent search contacts, list companies with filters, and retrieve complete details about a specific contact or company.
• Help Center article management: Direct your agent to list or search articles, retrieve their complete details, create new articles, and update existing content.

Use Intercom from Atomic Agent

With your account connected, ask Atomic Agent to work with Intercom in natural language. You can connect more apps through the same Composio integration as you need them.

Visit the Atomic Agent website or inspect the Atomic Agent source code.