How to connect Zoho to Claude

Connect Claude Web, Desktop and Cowork to Zoho MCP. Convert new leads to contacts in crm, add a note to an existing zoho deal, and more using natural language, with authentication handled for you.

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Zoho is a suite of cloud business apps for CRM, email marketing, and collaboration. It helps teams automate workflows and scale operations effortlessly.

102 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Zoho account to Claude via Composio Connect, enabling it to convert new leads to contacts in CRM, add a note to an existing Zoho deal, list all contacts added this week, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

You can also connect Claude to multiple Zoho accounts with Composio.

Also integrate Zoho with

Connecting Zoho to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Zoho account

Back in Claude, ask it to connect to Zoho or give it any Zoho-related task.

For example, ask Claude to:

  • "Convert new leads to contacts in CRM"
  • "Add a note to an existing Zoho deal"
  • "List all contacts added this week"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Zoho account is ready to use.

What is the Zoho Claude Connector, and what's possible with it?

The Zoho MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Zoho account. It provides structured and secure access to your Zoho CRM data, so your agent can create contacts and leads, manage deals, search records, track activities, and draft emails on your behalf.

  • Contact and lead management: Have your agent create contacts and leads, find existing records, and review prospect details in Zoho CRM.
  • Deal and account tracking: Let the agent create and update deals, review sales opportunities, search accounts, and update account details.
  • Tasks, calls, and event coordination: Direct your agent to find tasks, review logged calls, create events, and check upcoming meetings.
  • Notes, emails, and attachments: Instruct your agent to add notes to CRM records, review related emails and attachments, and prepare email drafts.
  • CRM record discovery: Have your agent search across Zoho CRM modules, list available modules, and retrieve related records for added context.

Troubleshooting

1. Why does Claude not use the Composio connector for Zoho?

The connector can show as connected, but Claude must use it in each Zoho conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Zoho again.

2. Why does Claude show an MCP server error before Zoho connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Zoho.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Zoho.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Zoho authorization link not work?

The Composio connector is one server. Your Zoho account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Zoho connection.
  • Composio creates a fresh Zoho authorization link.
  • Open that link in your browser and finish the Zoho sign-in.

4. Why do Zoho actions fail after they worked before?

The Zoho connection can expire or lose permission.

  • Ask Claude to inspect the Zoho connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Zoho account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Zoho.
  • If the action still fails with a permission error, check that the connected account has that permission in Zoho itself.

5. How do I switch to a different Zoho account?

Claude can manage the Zoho connection for you.

  • Ask Claude to disconnect or delete the current Zoho account.
  • Ask Claude to connect Zoho again.
  • Open the new Composio authorization link for Zoho.
  • Sign in with the other Zoho account in the browser.
  • After the account connects, ask Claude to retry the Zoho task.

6. Why is my Zoho connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Zoho connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click ⋮ and click Clear cache.
  • If Zoho tools still do not appear, click ⋮, disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Zoho.
TOOLS

Supported Tools

Every Zoho action and event your agent gets out of the box.

Add Tags to Zoho CRM Records

Apply one or more existing tags to up to 500 records in a Zoho CRM module.

Associate Email with Zoho CRM Record

Add an existing sent or received email to a Zoho CRM record's history.

Convert Zoho CRM Lead

Converts a lead into a contact, account, and optionally a deal in Zoho CRM.

Count Zoho CRM Records

Count all records or records matching one filter in a Zoho CRM module.

Create Zoho CRM Automation Task

Create an automation task with typed static, merge, date, or datetime mappings.

Create Contact in Zoho CRM

Creates a new contact record in Zoho CRM.

Create Zoho CRM Custom Fields

Create one to five custom fields in a Zoho CRM module.

Create Zoho CRM Custom View

Create one custom view for a Zoho CRM module.

Create Deal in Zoho CRM

Creates a new deal in Zoho CRM representing a sales opportunity with deal name, stage, amount, and closing date.

Create Email Draft in Zoho CRM

Creates email drafts for a specific record in Zoho CRM.

Create Zoho Event

Creates a new Event record in Zoho CRM.

Create Lead in Zoho CRM

Creates a new lead record in Zoho CRM with the specified details.

Create Note in Zoho CRM

Creates a new note attached to a specific record in Zoho CRM.

Create Zoho CRM Record

Creates new records in a specified module in Zoho CRM.

Create Zoho CRM Tag

Creates a new tag in Zoho CRM for a specific module.

Delete Zoho Account

Deletes an existing account record from Zoho CRM.

Delete Zoho CRM Contact

Deletes a contact from Zoho CRM.

Delete Zoho CRM Deal

Deletes a deal record from Zoho CRM.

Delete Zoho CRM Email Draft

Delete one unsent email draft associated with a Zoho CRM record.

Delete Zoho CRM Event

Move one Zoho CRM Event record to the recycle bin.

Delete Zoho CRM Lead

Move one Zoho CRM Lead record to the recycle bin.

Delete Zoho CRM Note

Move one Zoho CRM note to the recycle bin.

Delete Zoho CRM Records

Move up to 100 records from a Zoho CRM module to the recycle bin.

Delete Zoho CRM Tag

Delete one Zoho CRM tag definition by its tag ID.

Download Zoho CRM Record Attachment

Download one attachment from a Zoho CRM record as a file.

Download Zoho CRM Record Photo

Download the binary profile photo attached to a supported CRM record.

Get Zoho CRM Account

Retrieves a specific Account record from Zoho CRM by its unique identifier.

Get Zoho CRM Assignment Rule

Retrieve one assignment rule and its module-specific configuration.

Get Zoho CRM Automation Task

Retrieve one configured Zoho CRM automation task and its field mappings.

Get Zoho CRM Blueprint

Retrieve one Zoho CRM blueprint and optional configuration details.

Get Call

Retrieves a specific Call record by its unique identifier from Zoho CRM.

Get Zoho CRM Contact

Retrieves a single contact record by ID from Zoho CRM.

Get Zoho CRM Custom Views

List custom views for a Zoho CRM module or inspect one view by ID.

Get Zoho CRM Deal

Retrieve one Zoho CRM Deal by record ID without a field projection.

Get Email Drafts for Zoho CRM Record

Retrieves email drafts associated with a specific record in Zoho CRM.

Get Zoho Event

Retrieves a specific event record from Zoho CRM by its unique identifier.

Get From Addresses

Retrieves the list of from addresses configured for email operations in Zoho CRM.

Get Zoho CRM Kiosk States

List a kiosk's states or retrieve one state and its associated elements.

Get Zoho CRM Layouts

List layouts for a CRM module or retrieve one complete layout definition.

Get Zoho CRM Module Fields Metadata

Retrieves field metadata for a Zoho CRM module including API names, data types, permissions, and configuration details.

Get Zoho CRM Note

Retrieves a single note by its unique identifier from Zoho CRM.

Get Zoho CRM Pipelines

Retrieve pipeline and stage configuration for a Zoho CRM Deals layout.

Get Zoho CRM Product

Retrieve one Zoho CRM Product by record ID.

Get Zoho CRM Profile

Retrieve one Zoho CRM permission profile and its expanded permissions.

Get Zoho CRM Record

Retrieve one record from a standard or custom Zoho CRM module by ID.

Get Zoho CRM Record Email

Retrieve one email associated with a Zoho CRM record, including its body.

Get Zoho CRM Record Emails

Retrieves a page of emails associated with a specific record in Zoho CRM.

Get Zoho CRM Record Timeline

Retrieve chronological field and related-record history for a Zoho CRM record.

Get Zoho CRM Related Lists Metadata

Retrieves related list metadata for a Zoho CRM module to discover correct api_name values.

Get Zoho CRM Related Records

Fetch related-list records (e.

Get Zoho CRM Task

Retrieves a specific task record by its ID from Zoho CRM.

Get Zoho CRM User

Retrieves a Zoho CRM user by ID, including name, email, role, profile, status, and preferences.

Get Zoho CRM Webform

Retrieve one configured Zoho CRM webform by ID.

Get Zoho CRM Workflow Rule

Retrieve one Zoho CRM workflow rule and its complete configuration.

Get Zoho CRM Records

Retrieves records from a specified module in Zoho CRM.

Get Zoho CRM Users

Tool to retrieve users from Zoho CRM.

List Zoho CRM Access Settings

List roles or permission profiles configured in Zoho CRM.

List Zoho CRM Accounts

Retrieves a list of account records from Zoho CRM with pagination and filtering support.

List Zoho CRM Cadences

List Zoho CRM cadence definitions using optional filters.

List Zoho CRM Calls

Retrieves Call activity records from Zoho CRM with pagination support.

List Zoho CRM Connected Workflow Rules

List trigger conditions for a module's rules in a connected workflow.

List Contacts

Retrieves contact records from Zoho CRM with support for pagination, filtering, and sorting.

List Deals

Retrieves a list of deals from Zoho CRM with support for filtering, sorting, and pagination.

List Zoho CRM Events

Lists events (meetings) from Zoho CRM with pagination and filtering support.

List Zoho CRM Functions

List configured Zoho CRM functions and their metadata.

List Zoho CRM Leads

Retrieves lead records from Zoho CRM's Leads module with pagination support.

List Zoho CRM Modules

Lists all available Zoho CRM modules (standard + custom) to reliably select module API names/IDs for operations.

List Zoho CRM Notes

Retrieves one paginated list of notes from Zoho CRM across all modules.

List Attachments for Zoho CRM Record

Tool to list attachment metadata (id, File_Name, Size, Created_Time, etc.

List Zoho CRM Tags

List the tags available for a Zoho CRM module.

List Zoho CRM Tasks

Retrieves tasks from the Tasks module in Zoho CRM with support for filtering, pagination, and sorting.

List Zoho CRM Variables

List Zoho CRM configuration variables and their current values.

List Zoho CRM Workflow Rules

List and filter workflow rules configured in Zoho CRM.

Merge Zoho CRM Leads

Merge duplicate leads into a retained master lead and delete the child leads.

Search Zoho CRM Accounts

Search for Account records within Zoho CRM using server-side queries.

Search Zoho CRM Calls

Search for Call records in Zoho CRM using server-side queries.

Search Zoho CRM Contacts

Search for contacts in Zoho CRM using server-side queries by criteria, email, phone, or keyword.

Search Deals in Zoho CRM

Search for Deal records in Zoho CRM using server-side queries.

Search Events

Search for Events in Zoho CRM using server-side queries.

Search Leads

Search for lead records in Zoho CRM using server-side queries.

Search Notes

Search for notes in Zoho CRM using server-side queries.

Search Zoho CRM Tasks

Search for tasks in Zoho CRM using flexible criteria.

Search Zoho CRM Records

Search for records within a Zoho CRM module using server-side queries.

Update Zoho CRM Account

Updates an existing Account record in Zoho CRM with the specified field values.

Update Zoho CRM Call

Updates existing call records in the Calls module in Zoho CRM.

Update Zoho CRM Custom Fields

Update custom-field definitions; some changes can alter existing record values.

Update Zoho CRM Custom View

Update the configuration of one Zoho CRM custom view.

Update Zoho CRM Deal

Updates an existing deal in Zoho CRM.

Update Zoho CRM Email Draft

Updates an existing email draft associated with a record in Zoho CRM.

Update Zoho CRM Event

Updates existing events in Zoho CRM.

Update Zoho CRM Layout

Update a custom layout's metadata, profile access, sections, or fields.

Update Lead

Updates existing lead records in Zoho CRM.

Update Zoho CRM Note

Updates an existing note in Zoho CRM.

Update Related Records in Zoho CRM

Associates or updates relationships between records across different modules in Zoho CRM.

Update Zoho CRM User

Update a Zoho CRM user's name, email, contact details, locale, time preferences, role, profile, or status by ID.

Update Zoho CRM Webform

Replace one Zoho CRM webform configuration using the V8 path-ID route.

Update Zoho CRM Workflow Rule

Update a Zoho CRM workflow rule's name, description, or activation status by ID.

Update Zoho CRM Record

Updates existing records in a specified module in Zoho CRM.

Upload Attachment to Zoho CRM Record

Tool to upload a file as an Attachment to a specific Zoho CRM record.

Upload Zoho CRM Record Photo

Set or replace the photo on a supported Zoho CRM record.

Upsert Zoho CRM Records

Insert or update up to 100 records using Zoho CRM duplicate matching.

Validate Zoho CRM Credentials

Validates Zoho CRM credentials by retrieving current user information.

FAQ

Frequently asked questions

With a standalone Zoho MCP server, the agents and LLMs can only access a fixed set of Zoho tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Zoho and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Zoho tools.

Yes, absolutely. You can configure which Zoho scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Zoho data and credentials are handled as safely as possible.

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