How to integrate Zendesk MCP with OpenCode

Preview how a Zendesk macro would affect a ticket without actually applying it.

Autocomplete problems in Zendesk.

Find Zendesk users using autocomplete by name prefix, phone, or lookup relationship, with optional filters.

Check the host mapping validity for an existing brand in Zendesk.

Retrieve the count of deleted users in Zendesk, along with its refresh timestamp.

Count tickets where the specified user is CCD (carbon copy distribution).

Count the number of records in a specific Zendesk custom object.

Count the number of organizations in Zendesk.

Create an access rule for a custom object in Zendesk.

Install a Zendesk app in the account.

Send a notification to currently open instances of a Zendesk app.

Search for Zendesk tags using autocomplete via POST request body.

Create a new automation in Zendesk.

Create a bookmark for a ticket in Zendesk.

Redact specified text from a Zendesk ticket comment using the Agent Workspace method.

Submit a bulk job to create, update, delete, or upsert Zendesk custom object records.

Create a record for a Zendesk custom object and return its generated ID and available record fields, including timestamps when provided.

Create an attachment for a Zendesk custom object record by uploading a file as multipart form data; the response may include attachment details and malware scan status.

Create a new custom ticket status in Zendesk.

Create a Zendesk deletion schedule for records matching specified conditions, for retention or cleanup.

Create a new dynamic content item with locale variants in Zendesk.

Create a new locale variant for an existing dynamic content item in Zendesk.

Add an identity (email or phone) to an end user's profile in Zendesk.

Create a group membership in Zendesk, assigning an agent to a group.

Bulk import tickets into Zendesk by posting up to 100 ticket objects at a time.

Create multiple locale variants for an existing Zendesk dynamic content item in one request, supplying localized content and active status.

Create many tickets in Zendesk in a single request.

Create many users in Zendesk in a single request.

Create a trigger for a Zendesk custom object, defining conditions and actions for automated workflows on its records.

Create a custom organization field in Zendesk.

Create an organization membership in Zendesk by assigning a user to an organization.

Create multiple organization memberships in Zendesk by posting up to 100 membership objects at a time.

Merge two Zendesk organizations by combining all users, tickets, and data from the losing organization into the winning organization.

Set organization tags in Zendesk by making a POST request to replace the tags on an organization.

Create an organization subscription in Zendesk.

Create or update up to 100 Zendesk users in a single request; new users require a name.

Create or update a Zendesk organization in a single operation.

Create or update a Zendesk user, matching existing users by email or external_id.

Bulk unregister push notification devices in Zendesk.

Create a resource collection in Zendesk.

Create a private side conversation on a Zendesk ticket.

Create a new support address (recipient address) in Zendesk.

Export Suspended Tickets from Zendesk Support.

Create a ticket content pin in Zendesk.

Create a custom ticket field in Zendesk with various field types.

Create or update an option for a dropdown or multiselect ticket field.

Create a new trigger in Zendesk.

Submit a batch patch job for Zendesk ticket trigger categories by ID.

Create a new trigger category in Zendesk.

Create or update an option for a dropdown or multiselect user field.

Tool to add an identity to a user's profile in Zendesk.

Store an event against a Sunshine user profile identified by the supplied identifiers, creating the profile if it does not exist.

Log out multiple users in Zendesk by ending their active sessions.

Create a new organization membership for a specific user in Zendesk by assigning a user to an organization.

Set tags on a Zendesk user via POST request to /api/v2/users/{user_id}/tags.

Create a new view in Zendesk.

Preview a Zendesk view by constructing conditions and execution settings to see which tickets match.

Preview ticket count for a view in Zendesk.

Upload a file attachment to Zendesk for use in a ticket comment, returning attachment details and an upload token valid for 60 minutes.

Create a new custom object in Zendesk.

Create a new field for a custom object in Zendesk.

Create a Zendesk group with an account-unique name to organize agents for ticket assignment and routing.

Import a ticket into Zendesk with historical timestamps.

Create a new organization in Zendesk.

Create a new request in Zendesk.

Create a target in Zendesk for triggering outbound integrations.

Create a Zendesk ticket with a subject and initial comment, plus optional ticket properties such as priority, status, assignment, tags, collaborators, followers and custom fields.

Create a ticket in Zendesk via the voice/channel API endpoint.

Tool to create a new user in Zendesk.

Create a custom user field in Zendesk.

Delete an access rule for a custom object in Zendesk.

Permanently deletes an automation in Zendesk.

Permanently deletes a business hours schedule in Zendesk.

Permanently deletes an attachment from a custom object record in Zendesk.

Permanently deletes a custom object record in Zendesk by its external ID or name.

Permanently delete a soft-deleted Zendesk ticket by ID.

Permanently deletes a deletion schedule in Zendesk.

Permanently deletes a group membership in Zendesk, immediately removing a user from a group.

Bulk delete Zendesk group memberships by ID.

Permanently deletes a macro in Zendesk.

Bulk delete macros in Zendesk.

Bulk delete automations in Zendesk.

Bulk delete triggers for a Zendesk custom object.

Bulk delete organization memberships in Zendesk.

Bulk delete specified Zendesk views.

Permanently deletes an organization field in Zendesk.

Permanently removes a user from an organization in Zendesk by deleting the organization membership.

Remove all tags from a Zendesk organization.

Permanently deletes an organization subscription in Zendesk.

Delete a resource collection in Zendesk.

Permanently deletes multiple suspended tickets in Zendesk.

Permanently deletes a target in Zendesk.

Permanently deletes a ticket field in Zendesk.

Permanently deletes an option from a ticket field in Zendesk.

Remove tags from a Zendesk ticket.

Permanently deletes a trigger in Zendesk.

Permanently deletes a trigger category in Zendesk.

Permanently deletes a user field in Zendesk, removing it from all user profiles.

Permanently deletes an option from a user field in Zendesk.

Permanently deletes a soft-deleted user from Zendesk.

Permanently deletes a user profile in Zendesk by its profile ID.

Bulk delete users from Zendesk by their IDs or external IDs.

Delete a specific user session in Zendesk.

Permanently deletes a user's group membership in Zendesk, immediately removing a user from a group.

Deletes an identity for a given user in Zendesk.

Delete the current authenticated session in Zendesk.

Permanently removes a user from an organization in Zendesk by deleting the organization membership for a specific user.

Bulk delete all sessions for a specific user in Zendesk.

Remove tags from a Zendesk user.

Delete a specified Zendesk view.

Permanently removes an installed app from Zendesk.

Permanently deletes a bookmark in Zendesk.

Permanently deletes a custom object definition in Zendesk.

Permanently deletes a custom object field in Zendesk.

Delete a specified Zendesk custom object record by object key and record ID.

Permanently deletes a custom ticket status in Zendesk.

Permanently deletes a dynamic content item in Zendesk.

Permanently deletes a dynamic content item variant in Zendesk.

Permanently deletes a custom object trigger in Zendesk.

Delete an organization in Zendesk.

Permanently deletes a support address from Zendesk.

Permanently deletes a ticket in Zendesk, including its entire conversation history.

Tool to permanently delete a user from Zendesk.

Permanently deletes multiple soft-deleted tickets in Zendesk.

Bulk delete Zendesk organizations.

Detect a Zendesk locale using the detect-best-locale endpoint and return its locale details.

Download the file bytes for one Zendesk ticket attachment ID.

Download an attachment from a Zendesk custom object record and return it as a downloadable file.

Get information about the currently authenticated user in Zendesk.

Retrieve Zendesk account settings.

List a page of active Zendesk ticket triggers, including their conditions, actions, and metadata when returned.

Count ticket activities in Zendesk.

Get Zendesk organizations in an organizations array, automatically fetching numbered pages until an empty page is returned.

Get a single Zendesk app by its numeric ID.

List all requirements for a Zendesk app installation.

List Zendesk app location installations, returning installation objects and an optional location name.

Retrieves the public key for a specific Zendesk app.

Retrieve a specific Zendesk app's public key in PEM format.

Retrieve details of a single Zendesk attachment by ID, including available file metadata, URLs, and thumbnails.

Search for Zendesk tags using autocomplete.

Show a specific automation by its ID.

List Zendesk automations for review or auditing, with page and page-size parameters and an optional active-status filter.

Search for Zendesk automations by their title.

List Zendesk brands and retrieve metadata such as default status, subdomain, and host mapping.

Show a Brand.

List agents assigned to a specific brand in Zendesk.

Get the current count and maximum limit for custom object fields in Zendesk.

Get the current record limit and usage count for custom objects in Zendesk.

Get the current count and maximum limit for custom objects in Zendesk.

Get a specific custom ticket status from Zendesk by its ID.

List custom ticket statuses available in a Zendesk account.

Lists tickets that have been deleted from Zendesk, showing up to 100 deleted tickets per page with pagination.

Retrieves a single deleted Zendesk user by their ID.

Retrieve a specific deletion schedule from Zendesk by its ID.

List all deletion schedules for the current Zendesk account.

List dynamic content items configured in your Zendesk account, including localization variants and placeholder metadata.

Show a specific dynamic content item by its ID.

Retrieve multiple dynamic content items by their identifiers.

List all variants of a specific Zendesk dynamic content item.

Show a specific variant of a dynamic content item in Zendesk.

Retrieve details of a single email notification in Zendesk by its notification ID.

List email notifications from Zendesk.

Request Zendesk email notifications by notification IDs, comment IDs, or ticket IDs.

Tool to list all identities associated with a specific end user.

Tool to fetch a specific end user identity by user ID and identity ID.

Get a group membership by its unique ID.

List all group memberships in your Zendesk account.

List group memberships for a specific Zendesk group.

List all groups that can be assigned to tickets or users in your Zendesk account.

Count groups in Zendesk.

Count users in a specific Zendesk group.

List a page of users belonging to a specific Zendesk group, with optional filtering by user role, permission set, or external ID.

List survey responses from Zendesk Guide.

List available CSAT (Customer Satisfaction) surveys in Zendesk Guide.

Retrieve organizations that have been modified since a specified start time using the Incremental Organization Export API.

Export routing attributes incrementally with optional start_time filtering and cursor-based pagination.

Retrieve routing attribute values that have been modified since a specified start time using the Incremental Skill-Based Routing API.

Export incremental routing instance values from Zendesk skill-based routing.

Request a sample incremental export for a resource since a specified start time, to test an export setup.

Export incremental ticket events from Zendesk.

List ticket metric events in Zendesk that occurred on or after a specified time.

Retrieve tickets modified since a specified start time using the incremental ticket export, and use the response's end_time for subsequent requests.

Export tickets incrementally using cursor-based pagination for synchronization, backups, or analytics.

Retrieve users that have been modified since a specified start time using the Incremental User Export API.

Export users incrementally using cursor-based pagination.

List job statuses from Zendesk.

Get a single job status by ID from Zendesk.

Get a locale by its ID or BCP-47 code.

List all translation locales available for your Zendesk account.

List the translation locales that have been localized for agent use.

Show the current locale for a Zendesk account.

Show a specific macro by its ID.

List attachment metadata for a specific Zendesk macro, including filenames, content types, sizes, and download URLs.

List all macro categories available to the current Zendesk account.

Retrieve the definitions of all actions that a macro can perform in Zendesk.

Show a macro replica (unpersisted macro representation) based on a macro ID and ticket ID.

List all shared and personal macros available in your Zendesk account.

List supported actions for macros in Zendesk.

List all active shared and personal macros in Zendesk.

Show changes to a ticket that would result from applying a macro.

Search for Zendesk macros by their title.

Show a specific trigger for a custom object in Zendesk.

List open requests from Zendesk.

Get details for a specific organization field in Zendesk by its ID or key.

List Zendesk organization field definitions, with an optional page parameter and dynamic content resolution.

Get details for a specific organization membership by its ID.

Get related counts and information for a specific Zendesk organization by ID.

List requests for a specific Zendesk organization.

Search for Zendesk organizations using autocomplete.

List all organization merge operations for a specific organization in Zendesk.

Show many Zendesk organizations by their IDs or external IDs.

Count organization tickets in Zendesk.

Show Organization Subscription - retrieves details of a specific organization subscription by its ID.

List Organization Subscriptions in Zendesk.

List all tags associated with a specific Zendesk organization.

Get tickets for a specific Zendesk organization, potentially including tickets from multiple requesters.

List users associated with a specific Zendesk organization.

Count users in a specific Zendesk organization by ID.

List apps owned by the current Zendesk account.

List Zendesk ticket problems.

List all available public locales that can be used for translations in Zendesk.

List recently viewed tickets in Zendesk.

List all remote authentication configurations in your Zendesk account.

List a page of comments on a Zendesk request, with optional time and author-role filters.

List CCD Requests.

Get a specific comment from a Zendesk request.

Search for requests in Zendesk using query syntax.

List Zendesk requests with the 'solved' status.

Retrieve routing attribute values for specified Zendesk agents using the Skill-Based Routing API, such as their skills or qualifications.

List Zendesk ticket satisfaction ratings for reviewing customer feedback and CSAT scores.

Count satisfaction ratings in Zendesk.

Count the number of items matching a search query in Zendesk.

Export Zendesk search results in batches using cursor pagination.

Show Security Settings for a Zendesk account.

Retrieve side conversation events for incremental export.

Get a support address by its unique ID.

List Zendesk tags and their usage counts to identify frequently used tags.

Count Tags in Zendesk.

Show a specific target by its ID.

Show a target failure in Zendesk.

List the 25 most recent target failures in Zendesk.

List all targets for the current Zendesk account.

Retrieve a specific Zendesk ticket audit by ticket ID and audit ID.

List all collaborators (CC'd users) on a Zendesk ticket.

List comments on a Zendesk ticket, including available author, content and attachment details.

List email CCs for a specified Zendesk ticket, returning available user details and pagination information.

Show a specific ticket field by its ID.

List all system and custom ticket fields in Zendesk.

Count ticket fields in Zendesk.

Retrieve multiple ticket fields by their IDs or keys in a single request.

List all followers on a Zendesk ticket.

List Zendesk ticket forms and their metadata, with filters for active status, end-user visibility, form type, and brand association.

Show multiple ticket forms by their IDs.

List incidents linked to a problem ticket in Zendesk.

Retrieve a specific ticket metric from Zendesk by its ID.

List Zendesk ticket metric records, including response times, resolution times, and assignment statistics, for analyzing ticket performance.

List audits for a specific Zendesk ticket, including events such as comments and changes.

Count audits for a specific ticket in Zendesk.

Count comments on a Zendesk ticket.

List conversation log events for a specific Zendesk ticket.

Count the number of tickets in Zendesk.

List ticket skips for a specific ticket from Zendesk.

Return the SLA policy metric targets applied to one Zendesk ticket.

Get ticket metrics from Zendesk for a specific ticket.

List events for a specific side conversation on a Zendesk ticket, including creation, replies, and state updates.

Show a specific trigger by its ID.

List all ticket trigger categories in your Zendesk account.

Show a specific ticket trigger category by its ID.

List Zendesk ticket triggers, with optional active-status and category filters and sorting.

Get Ticket Trigger Action and Condition Definitions.

Search for Zendesk ticket triggers by their title.

Tool to fetch a single Zendesk user by numeric user_id.

Tool to retrieve full entitlements for a Zendesk user across all products (Chat, Explore, Talk, Guide).

Retrieve event history for a specific Zendesk user.

Retrieve a single Zendesk user field by its numeric ID.

List custom user field options for a given user field.

List custom user field definitions configured in a Zendesk account, including field types, dropdown options, and validation patterns.

Retrieve multiple Zendesk user fields by their keys.

Retrieve a single Zendesk user profile by its Sunshine profile ID.

Get a page of events for a Sunshine profile by its profile ID, with optional source, type, and time filters.

List tickets assigned to a specified Zendesk user, with sorting and offset pagination.

Autocomplete users by name or phone number.

List brand agent memberships for a specific user in Zendesk.

List tickets where a specified Zendesk user is CC'd, with sorting and offset pagination.

Tool to fetch GDPR compliance deletion statuses for a specific Zendesk user.

Count users in Zendesk.

List all sessions for a specific Zendesk user.

List tickets the specified Zendesk user is following.

List group memberships for a specific Zendesk user.

Get a specific group membership for a user by their IDs.

List groups a specific Zendesk user belongs to, with page and per-page parameters, optional exclusion of deleted groups, and sorting.

Count user groups in Zendesk.

Tool to show a specific user identity by user ID and identity ID.

Retrieve sessions for the currently authenticated Zendesk user, with optional pagination.

Get the settings for the currently authenticated user in Zendesk.

List organization memberships for a specific Zendesk user.

Get details for a specific organization membership by user ID and membership ID.

List organizations associated with a specific Zendesk user.

Returns an approximate count of organizations that a user belongs to.

List User's Organization Subscriptions - retrieves organization subscriptions for a specific user.

Get password requirements for a specific Zendesk user.

Retrieve profiles associated with a specific Zendesk user by user ID.

Get related counts and information for a specific Zendesk user by ID.

List tickets requested by a specified Zendesk user, with sorting and offset pagination.

List ticket requests for a specific Zendesk user.

List ticket skips for a specific user from Zendesk.

List all tags assigned to a specific Zendesk user.

Count tickets assigned to a specific user in Zendesk.

Retrieve Zendesk view filter definitions, including condition, grouping, output, and sorting options available for constructing views.

List shared and personal Zendesk views available to the current user, with access, active-status, and group filters.

List all active shared and personal views available in Zendesk.

Retrieves a compacted list of shared and personal views available to the current user in Zendesk.

Count shared and personal views in Zendesk.

Count tickets in multiple Zendesk views.

Execute a Zendesk view to retrieve its column titles and matching ticket rows.

Request an export of a specified Zendesk view and return the response as a downloadable file, along with the view ID and content type.

Search for Zendesk views by their title.

Get multiple Zendesk views by their IDs.

List tickets from a specific Zendesk view, with optional sorting and cursor pagination.

Count tickets in a specific view in Zendesk.

List ticket activities in the last 30 days affecting your Zendesk.

List all custom roles configured in your Zendesk account.

Get metadata for a specific Zendesk organization by ID.

Retrieve the details of a specific organization merge operation in Zendesk.

List organization subscriptions for a specific Zendesk organization, linking users to the organization.

List a page of Zendesk ticket requests, with sorting by creation or update time.

List all active sessions in your Zendesk account.

List all sharing agreements for your Zendesk account.

List suspended tickets in Zendesk.

Get a Zendesk ticket's selected details and a page of its comments, including available attachments.

List Ticket Field Options - Returns a list of custom ticket field options for dropdown and multi-select ticket fields.

Show Ticket Field Option - Retrieves a specific custom ticket field option for dropdown and multi-select ticket fields.

Get details for a specific ticket form in Zendesk by its ID.

Get related information for a specific Zendesk ticket.

Get details of a specific side conversation on a Zendesk ticket, including its state, participants, and metadata.

List all tags associated with a specific Zendesk ticket.

List a page of active Zendesk automations, including their conditions and actions when returned.

List a page of Zendesk app installations, including whether each installation is enabled.

List all available locations where Zendesk apps can be installed.

List assignable group memberships in Zendesk.

List assignable group memberships for a specific group in Zendesk.

List the user's Zendesk bookmarks to find saved tickets or manage bookmarked items.

List brand agent memberships to retrieve which agents are associated with which brands in Zendesk.

List all file attachments for a specific custom object record in Zendesk.

List all records for a specific custom object type in Zendesk.

Tool to list deleted users in Zendesk via the Users API.

List one localized level of the Zendesk Help Center hierarchy.

Export custom object records incrementally using cursor-based pagination.

List monitored X (Twitter) handles configured in your Zendesk account.

List triggers for a specific Zendesk custom object, including their conditions and actions.

List Object Trigger Action and Condition Definitions for a custom object in Zendesk.

List organization memberships in Zendesk.

List organization memberships for a specific Zendesk organization, including membership metadata such as default status and ticket viewing permissions.

List Resource Collections for the Zendesk account.

Lists all ticket skips in Zendesk.

List Zendesk support addresses, including their default status, verification status and brand associations.

List all ticket audits from Zendesk.

List Ticket Content Pins returns all content pins for a specified ticket.

Tool to list all identities for a specific Zendesk user.

List all access rules for a Zendesk custom object.

List field definitions for a Zendesk custom object.

List all custom object definitions in Zendesk.

List all permission policies for a custom object in Zendesk.

List Zendesk tickets with pagination and filtering.

Tool to list/enumerate Zendesk users via the Users API.

Make a public ticket comment private in Zendesk.

Set a specific organization membership as the default for a user in Zendesk.

Set a specified identity as the primary identity for an end user in Zendesk.

Change a public comment to private on a Zendesk ticket audit.

Tool to set a user identity as the primary identity for a Zendesk user.

Marks multiple tickets as spam in Zendesk.

Merges two Zendesk end users together.

Merges multiple tickets into a target ticket in Zendesk.

Open a Zendesk user's profile in a specified agent's browser.

Recover multiple suspended tickets in Zendesk.

Renew the current Zendesk session and obtain a new authenticity token.

Reorder Custom Fields of an Object.

Reorder App Installations For Location.

Reorder Organization Fields.

Reorder Ticket Fields.

Reorder Ticket Triggers.

Reorder User Fields.

Add a public or private comment to a Zendesk ticket, optionally changing its assignee.

Send a verification email to an end user to verify ownership of their email address identity.

Send a request to create a user in Zendesk.

Send a verification email to a user to verify ownership of their email address identity.

Restore multiple deleted Zendesk tickets by ID.

Restores a previously deleted ticket in Zendesk.

Search and filter custom object records in Zendesk using text queries and field filters.

Search localized Zendesk Help Center articles by text and filters.

Search triggers for a specific Zendesk custom object by title, description, or active status, with sorting options.

Tool to search for tickets, users, organizations, and groups in Zendesk using query syntax.

Search organizations in Zendesk by external ID or name.

Search for Zendesk users by query or external ID.

Sets one or more custom ticket statuses as the default for their respective categories.

Set a group membership as the default for a specific user in Zendesk.

Set an organization as the default for a user in Zendesk.

Show a custom object access rule by its ID.

Get details of a specific Zendesk custom object by its key.

Get details of a specific Zendesk custom object record by its key and record ID.

Show many job statuses by their IDs in Zendesk.

Show multiple tickets by their IDs.

Retrieve multiple Zendesk users by their numeric IDs or external IDs.

Get details of a specific permission policy for a Zendesk custom object by its ID.

Show a single request in Zendesk.

Immediately removes a user from an organization in Zendesk.

Update an existing access rule for a custom object in Zendesk.

Update an app installation in Zendesk.

Update an existing automation in Zendesk.

Update an existing custom object in Zendesk.

Update an existing record for a custom object in Zendesk.

Update an existing custom ticket status in Zendesk.

Update an existing deletion schedule in Zendesk.

Update a specific Zendesk dynamic content item variant by item and variant ID.

Submit a bulk update of variants for a Zendesk dynamic content item, specifying variant IDs or locale IDs and changes to content or status.

Update an existing Zendesk macro by ID.

Update multiple automations in Zendesk in a single request.

Update multiple macros in Zendesk in a single request.

Update the position or active status of multiple Zendesk custom object triggers in a single request.

Bulk update multiple Zendesk organizations in a single request.

Update multiple tickets in Zendesk in a single request.

Update multiple ticket triggers in Zendesk in a single request.

Bulk update multiple Zendesk users in a single request.

Update multiple views in Zendesk in a single request.

Update an existing custom object trigger in Zendesk.

Update a custom organization field in Zendesk.

Add organization tags in Zendesk.

Update a Zendesk custom object's permission policy, including record access and exceptions.

Update an existing resource collection in Zendesk.

Update a side conversation on a ticket in Zendesk.

Update an existing support address in Zendesk.

Update an existing target in Zendesk.

Update an existing ticket field in Zendesk.

Update tags on a Zendesk ticket via PUT request to /api/v2/tickets/{ticket_id}/tags.

Update an existing ticket trigger in Zendesk.

Update an existing trigger category in Zendesk.

Update selected core fields on one Zendesk user by numeric user ID.

Update an existing user field in Zendesk.

Partially updates a user profile in Zendesk by identifier.

Partially updates a user profile in Zendesk by profile ID.

Update the verified status of a specific Zendesk user identity by user ID and identity ID.

Update the settings for the currently authenticated Zendesk user.

Create or update a profile for a specified Zendesk user, identified by user ID and a profile lookup identifier.

Update (replace) tags for a specific Zendesk user.

Update an existing Zendesk view's title, description, active status, position, or default status.

Update Zendesk account-level settings including tickets, branding, localization, routing, and more.

Updates an attachment's malware access override setting.

Update an existing custom object field in Zendesk.

Update a dynamic content item in Zendesk.

Update an organization in Zendesk.

Update a Zendesk ticket request by ID, including fields such as status, priority, assignment, tags, and custom fields, or add a comment.

Tool to update a ticket in Zendesk.

Create or update a Zendesk custom object record by external ID or name, with external ID taking precedence when both are supplied.

Verify if a subdomain name is available for use in Zendesk.

Verify a support address forwarding in Zendesk.

Set a user identity as verified in Zendesk.