How to connect Zendesk to Cursor

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How to integrate Zendesk MCP with Cursor

Cursor is one of the leading AI-powered code editors. It is built to help developers write, understand, and refactor code faster with AI assistance built directly into the editor.

And in this guide, I will explain the easiest and most secure way to connect your Zendesk account to Cursor via Composio Connect, so it can create a new Zendesk ticket for a customer, list all open tickets assigned to me, summarize this week's new Zendesk tickets, and more without ever putting your account credentials at risk.

Also integrate Zendesk with

Why Composio?

  • 1,000+ SaaS toolkits out of the box. Skip the work of building and maintaining integrations, Composio gives you instant access to a vast catalog of pre-built connectors.
  • One MCP server for every app. Connect any of your applications on demand through a single endpoint, rather than juggling a separate server for each app.
  • Smart, context-aware tool loading. Unlike traditional MCP servers that dump every available tool into the LLM context window, Composio searches for and loads only the tools relevant to the task at hand. A remote CLI workbench lets LLMs compose these tools into workflows for complex automation.

Connect Zendesk to Cursor

Two ways to install — pick whichever you prefer.

1. Install with one click

Click the button below to add Composio to Cursor.

↗Install in Cursor

2. Or add manually

Add to your Cursor mcp.json

Open .cursor/mcp.json in your project root (or ~/.cursor/mcp.json for global config) and add the following configuration:

bash
{
  "servers": {
    "composio": {
      "type": "http",
      "url": "https://connect.composio.dev/mcp"
    }
  }
}

3. Authorize

Restart Cursor, then click "Connect" next to Composio in MCP Tools settings.

Cursor MCP Tools settings with Connect button next to Composio

A browser window will open to authorize.

Composio authorization browser window

Connect your Zendesk account

Back in Cursor, ask the agent to connect to Zendesk or give it any Zendesk-related task.

For example, ask it to:

  • "Create a new Zendesk ticket for a customer"
  • "List all open tickets assigned to me"
  • "Summarize this week's new Zendesk tickets"

It will prompt you to authenticate and authorize access to Zendesk.

That is it. Composio tools are now available in Cursor, and your Zendesk account is ready to use.

Supported Tools & Triggers

Tools
Triggers
Count Zendesk OrganizationsCount the number of organizations in zendesk.
Create Zendesk OrganizationCreate an organization in zendesk.
Create Zendesk TicketCreate a ticket in zendesk.
Delete Zendesk OrganizationDelete an organization in zendesk.
Delete Zendesk TicketDelete a ticket in zendesk.
Get Zendesk About MeGet information about the owner account in zendesk.
Get Zendesk OrganizationsGet all organizations in zendesk.
Get Zendesk OrganizationGet information about a specific organization in zendesk.
Get Zendesk TicketGet ticket details from zendesk.
List TicketsList zendesk tickets with pagination and filtering.
Reply to Zendesk TicketAction to reply to a zendesk ticket by adding a comment.
Update Zendesk OrganizationUpdate an organization in zendesk.

Conclusion

You have successfully connected Zendesk to Cursor using Composio Connect. Your agent can now use Zendesk securely without exposing credentials in prompts or local scripts.

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FAQ

What are the differences in Tool Router MCP and Zendesk MCP?

With a standalone Zendesk MCP server, the agents and LLMs can only access a fixed set of Zendesk tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Zendesk and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Cursor?

Yes, you can. Cursor fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Zendesk tools.

Can I manage the permissions and scopes for Zendesk while using Tool Router?

Yes, absolutely. You can configure which Zendesk scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Zendesk data and credentials are handled as safely as possible.

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