How to integrate Zendesk MCP with ChatGPT

Preview how a Zendesk macro would affect a ticket without actually applying it.

Autocomplete problems in Zendesk.

Search for Zendesk users by name prefix using the POST /api/v2/users/autocomplete endpoint.

Check the host mapping validity for an existing brand in Zendesk.

Count deleted users in Zendesk.

Count tickets where the specified user is CCD (carbon copy distribution).

Count the number of records in a specific Zendesk custom object.

Count the number of organizations in Zendesk.

Create an access rule for a custom object in Zendesk.

Install a Zendesk app in the account.

Send a notification to currently open instances of a Zendesk app.

Search for Zendesk tags using autocomplete via POST request body.

Create a new automation in Zendesk.

Create a bookmark for a ticket in Zendesk.

Redact sensitive content from a ticket comment in Zendesk using the Agent Workspace method.

Create a bulk job to perform batch operations (create, update, delete, upsert) on custom object records in Zendesk.

Create a new record for a custom object in Zendesk.

Create an attachment for a custom object record in Zendesk.

Create a new custom ticket status in Zendesk.

Create a new deletion schedule in Zendesk that automatically deletes records matching specified conditions on a schedule.

Create a new dynamic content item with locale variants in Zendesk.

Create a new locale variant for an existing dynamic content item in Zendesk.

Add an identity (email or phone) to an end user's profile in Zendesk.

Create a group membership in Zendesk, assigning an agent to a group.

Bulk import tickets into Zendesk by posting up to 100 ticket objects at a time.

Create many locale variants for an existing dynamic content item in Zendesk.

Create many tickets in Zendesk in a single request.

Create many users in Zendesk in a single request.

Create a new trigger for a custom object in Zendesk.

Create a custom organization field in Zendesk.

Create a new organization membership in Zendesk by assigning a user to an organization.

Create multiple organization memberships in Zendesk by posting up to 100 membership objects at a time.

Merge two Zendesk organizations by combining all users, tickets, and data from the losing organization into the winning organization.

Set organization tags in Zendesk by making a POST request to replace the tags on an organization.

Create an organization subscription in Zendesk.

Create or update multiple users in Zendesk in a single request.

Create or update a Zendesk organization in a single operation.

Create or update a Zendesk user.

Bulk unregister push notification devices in Zendesk.

Create a resource collection in Zendesk.

Create a private side conversation on a Zendesk ticket.

Create a new support address (recipient address) in Zendesk.

Export Suspended Tickets from Zendesk Support.

Create a ticket content pin in Zendesk.

Create a custom ticket field in Zendesk with various field types.

Create or update an option for a dropdown or multiselect ticket field.

Create a new trigger in Zendesk.

Create a batch job for ticket trigger categories in Zendesk.

Create a new trigger category in Zendesk.

Create or update an option for a dropdown or multiselect user field.

Tool to add an identity to a user's profile in Zendesk.

Store an event against a Sunshine user profile.

Log out multiple users in Zendesk by ending their active sessions.

Create a new organization membership for a specific user in Zendesk by assigning a user to an organization.

Set tags on a Zendesk user via POST request to /api/v2/users/{user_id}/tags.

Create a new view in Zendesk.

Preview a Zendesk view by constructing conditions and execution settings to see which tickets match.

Preview ticket count for a view in Zendesk.

Upload a file attachment to Zendesk.

Create a new custom object in Zendesk.

Create a new field for a custom object in Zendesk.

Create a new group in Zendesk.

Import a ticket into Zendesk with historical timestamps.

Create a new organization in Zendesk.

Create a new request in Zendesk.

Create a target in Zendesk for triggering outbound integrations.

Create a ticket in Zendesk with full support for all ticket fields.

Create a ticket in Zendesk via the voice/channel API endpoint.

Tool to create a new user in Zendesk.

Create a custom user field in Zendesk.

Delete an access rule for a custom object in Zendesk.

Permanently deletes an automation in Zendesk.

Permanently deletes a business hours schedule in Zendesk.

Permanently deletes an attachment from a custom object record in Zendesk.

Permanently deletes a custom object record in Zendesk by its external ID or name.

Permanently deletes a soft-deleted ticket from Zendesk.

Permanently deletes a deletion schedule in Zendesk.

Permanently deletes a group membership in Zendesk, immediately removing a user from a group.

Bulk delete group memberships in Zendesk.

Permanently deletes a macro in Zendesk.

Bulk delete macros in Zendesk.

Bulk delete automations in Zendesk.

Bulk delete triggers for a Zendesk custom object.

Bulk delete organization memberships in Zendesk.

Bulk delete views in Zendesk.

Permanently deletes an organization field in Zendesk.

Permanently removes a user from an organization in Zendesk by deleting the organization membership.

Remove all tags from a Zendesk organization.

Permanently deletes an organization subscription in Zendesk.

Delete a resource collection in Zendesk.

Permanently deletes multiple suspended tickets in Zendesk.

Permanently deletes a target in Zendesk.

Permanently deletes a ticket field in Zendesk.

Permanently deletes an option from a ticket field in Zendesk.

Remove tags from a Zendesk ticket.

Permanently deletes a trigger in Zendesk.

Permanently deletes a trigger category in Zendesk.

Permanently deletes a user field in Zendesk, removing it from all user profiles.

Permanently deletes an option from a user field in Zendesk.

Permanently deletes a soft-deleted user from Zendesk.

Permanently deletes a user profile in Zendesk by its profile ID.

Bulk delete users from Zendesk by their IDs or external IDs.

Delete a specific user session in Zendesk.

Permanently deletes a user's group membership in Zendesk, immediately removing a user from a group.

Deletes an identity for a given user in Zendesk.

Delete the current authenticated session in Zendesk.

Permanently removes a user from an organization in Zendesk by deleting the organization membership for a specific user.

Bulk delete all sessions for a specific user in Zendesk.

Remove tags from a Zendesk user.

Delete a single view in Zendesk.

Permanently removes an installed app from Zendesk.

Permanently deletes a bookmark in Zendesk.

Permanently deletes a custom object definition in Zendesk.

Permanently deletes a custom object field in Zendesk.

Permanently deletes a custom object record in Zendesk.

Permanently deletes a custom ticket status in Zendesk.

Permanently deletes a dynamic content item in Zendesk.

Permanently deletes a dynamic content item variant in Zendesk.

Permanently deletes a custom object trigger in Zendesk.

Delete an organization in Zendesk.

Permanently deletes a support address from Zendesk.

Permanently deletes a ticket in Zendesk, including its entire conversation history.

Tool to permanently delete a user from Zendesk.

Permanently deletes multiple soft-deleted tickets in Zendesk.

Bulk delete Zendesk organizations.

Detect the best language/locale for the current user based on their browser settings and account preferences.

Download attachment file from a Zendesk custom object record.

Get information about the currently authenticated user in Zendesk.

Retrieve Zendesk account settings.

List all active ticket triggers in Zendesk.

Count ticket activities in Zendesk.

Get all organizations in Zendesk.

Get a single Zendesk app by its numeric ID.

List all requirements for a Zendesk app installation.

Get details for a specific Zendesk app location by its numeric ID.

List all apps location installations from Zendesk.

Retrieves the public key for a specific Zendesk app.

Retrieves the public key for a specific Zendesk app in PEM format.

Retrieve details of a single Zendesk attachment by its ID.

Search for Zendesk tags using autocomplete.

Show a specific automation by its ID.

List all automations for the current Zendesk account.

Search for Zendesk automations by their title.

List all brands configured in your Zendesk account.

Show a Brand.

List agents assigned to a specific brand in Zendesk.

Get the current count and maximum limit for custom object fields in Zendesk.

Get the current record limit and usage count for custom objects in Zendesk.

Get the current count and maximum limit for custom objects in Zendesk.

Get a specific custom ticket status from Zendesk by its ID.

List custom ticket statuses available in a Zendesk account.

Lists tickets that have been deleted from Zendesk, showing up to 100 deleted tickets per page with pagination.

Retrieves a single deleted Zendesk user by their ID.

Retrieve a specific deletion schedule from Zendesk by its ID.

List all deletion schedules for the current Zendesk account.

List all dynamic content items configured in your Zendesk account.

Show a specific dynamic content item by its ID.

Retrieve multiple dynamic content items by their identifiers.

List all variants of a specific Zendesk dynamic content item.

Show a specific variant of a dynamic content item in Zendesk.

Retrieve details of a single email notification in Zendesk by its notification ID.

List email notifications from Zendesk.

Show details of many email notifications in Zendesk.

Tool to list all identities associated with a specific end user.

Tool to fetch a specific end user identity by user ID and identity ID.

Get a group membership by its unique ID.

List all group memberships in your Zendesk account.

List group memberships for a specific Zendesk group.

List all groups that can be assigned to tickets or users in your Zendesk account.

Count groups in Zendesk.

Count users in a specific Zendesk group.

List all users belonging to a specific Zendesk group.

List survey responses from Zendesk Guide.

List available CSAT (Customer Satisfaction) surveys in Zendesk Guide.

Retrieve organizations that have been modified since a specified start time using the Incremental Organization Export API.

Export routing attributes incrementally with optional start_time filtering and cursor-based pagination.

Retrieve routing attribute values that have been modified since a specified start time using the Incremental Skill-Based Routing API.

Export incremental routing instance values from Zendesk skill-based routing.

Test the incremental export by retrieving a sample of records that have changed since a specified start time.

Export incremental ticket events from Zendesk.

List ticket metric events in Zendesk that occurred on or after a specified time.

Retrieve tickets that have been modified since a specified start time using the Incremental Ticket Export API.

Export tickets incrementally using cursor-based pagination.

Retrieve users that have been modified since a specified start time using the Incremental User Export API.

Export users incrementally using cursor-based pagination.

List job statuses from Zendesk.

Get a single job status by ID from Zendesk.

Get a locale by its ID or BCP-47 code.

List all translation locales available for your Zendesk account.

List the translation locales that have been localized for agent use.

Show the current locale for a Zendesk account.

Show a specific macro by its ID.

List all attachments associated with a specific Zendesk macro.

List all macro categories available to the current Zendesk account.

Retrieve the definitions of all actions that a macro can perform in Zendesk.

Show a macro replica (unpersisted macro representation) based on a macro ID and ticket ID.

List all shared and personal macros available in your Zendesk account.

List supported actions for macros in Zendesk.

List all active shared and personal macros in Zendesk.

Show changes to a ticket that would result from applying a macro.

Search for Zendesk macros by their title.

Show a specific trigger for a custom object in Zendesk.

List open requests from Zendesk.

Get details for a specific organization field in Zendesk by its ID or key.

List all custom organization fields for the Zendesk account.

Get details for a specific organization membership by its ID.

Get related counts and information for a specific Zendesk organization by ID.

List requests for a specific Zendesk organization.

Search for Zendesk organizations using autocomplete.

List all organization merge operations for a specific organization in Zendesk.

Show many Zendesk organizations by their IDs or external IDs.

Count organization tickets in Zendesk.

Show Organization Subscription - retrieves details of a specific organization subscription by its ID.

List Organization Subscriptions in Zendesk.

List all tags associated with a specific Zendesk organization.

Get tickets for a specific organization in Zendesk.

List all users associated with a specific Zendesk organization.

Count users in a specific Zendesk organization by ID.

List apps owned by the current Zendesk account.

List Zendesk ticket problems.

List all available public locales that can be used for translations in Zendesk.

List recently viewed tickets in Zendesk.

List all remote authentication configurations in your Zendesk account.

List comments on a Zendesk request.

List CCD Requests.

Get a specific comment from a Zendesk request.

Search for requests in Zendesk using query syntax.

List Zendesk requests with the 'solved' status.

Retrieve attribute values for multiple agents/users using the Skill-Based Routing API.

List satisfaction ratings for tickets in Zendesk.

Count satisfaction ratings in Zendesk.

Count the number of items matching a search query in Zendesk.

Export search results from Zendesk using cursor-based pagination.

Show Security Settings for a Zendesk account.

Retrieve side conversation events for incremental export.

Get a support address by its unique ID.

List Zendesk tags in order of popularity.

Count Tags in Zendesk.

Show a specific target by its ID.

Show a target failure in Zendesk.

List the 25 most recent target failures in Zendesk.

List all targets for the current Zendesk account.

Show a specific audit for a ticket from Zendesk.

List all collaborators (CC'd users) on a Zendesk ticket.

List comments on a Zendesk ticket.

List Email CCs for a Ticket.

Show a specific ticket field by its ID.

List all system and custom ticket fields in Zendesk.

Count ticket fields in Zendesk.

Retrieve multiple ticket fields by their IDs or keys in a single request.

List all followers on a Zendesk ticket.

List all ticket forms configured in your Zendesk account.

Show multiple ticket forms by their IDs.

List incidents linked to a problem ticket in Zendesk.

Retrieve a specific ticket metric from Zendesk by its ID.

List Ticket Metrics from Zendesk.

List all audits (change history) for a specific Zendesk ticket.

Count audits for a specific ticket in Zendesk.

Count comments on a Zendesk ticket.

List conversation log events for a specific Zendesk ticket.

Count the number of tickets in Zendesk.

List ticket skips for a specific ticket from Zendesk.

Get ticket metrics from Zendesk for a specific ticket.

List all events for a specific side conversation on a Zendesk ticket.

Show a specific trigger by its ID.

List all ticket trigger categories in your Zendesk account.

Show a specific ticket trigger category by its ID.

List all ticket triggers for the current Zendesk account.

Get Ticket Trigger Action and Condition Definitions.

Search for Zendesk ticket triggers by their title.

Tool to fetch a single Zendesk user by numeric user_id.

Tool to retrieve full entitlements for a Zendesk user across all products (Chat, Explore, Talk, Guide).

Retrieve event history for a specific Zendesk user.

Retrieve a single Zendesk user field by its numeric ID.

List custom user field options for a given user field.

List all custom user fields configured in your Zendesk account.

Retrieve multiple Zendesk user fields by their keys.

Retrieve a single Zendesk user profile by its Sunshine profile ID.

Get events for a Sunshine profile by its profile ID.

List tickets assigned to a specific Zendesk user.

Autocomplete users by name or phone number.

List brand agent memberships for a specific user in Zendesk.

List tickets where a specific Zendesk user is CC'd (carbon copied).

Tool to fetch GDPR compliance deletion statuses for a specific Zendesk user.

Count users in Zendesk.

List all sessions for a specific Zendesk user.

List tickets the specified Zendesk user is following.

List group memberships for a specific Zendesk user.

Get a specific group membership for a user by their IDs.

List all groups that a specific Zendesk user belongs to.

Count user groups in Zendesk.

Tool to show a specific user identity by user ID and identity ID.

Show the currently authenticated session in Zendesk.

Get the settings for the currently authenticated user in Zendesk.

List organization memberships for a specific Zendesk user.

Get details for a specific organization membership by user ID and membership ID.

List organizations associated with a specific Zendesk user.

Returns an approximate count of organizations that a user belongs to.

List User's Organization Subscriptions - retrieves organization subscriptions for a specific user.

Get password requirements for a specific Zendesk user.

Retrieve profiles associated with a specific Zendesk user by user ID.

Get related counts and information for a specific Zendesk user by ID.

List tickets requested by a specific Zendesk user.

List ticket requests for a specific Zendesk user.

List ticket skips for a specific user from Zendesk.

List all tags assigned to a specific Zendesk user.

Count tickets assigned to a specific user in Zendesk.

List the definitions of the conditions and actions available for constructing views in Zendesk.

List shared and personal views available to the current user in Zendesk.

List all active shared and personal views available in Zendesk.

Retrieves a compacted list of shared and personal views available to the current user in Zendesk.

Count shared and personal views in Zendesk.

Count tickets in multiple Zendesk views.

Execute a Zendesk view to retrieve its column titles and matching ticket rows.

Export a Zendesk view as a CSV file.

Search for Zendesk views by their title.

Get multiple Zendesk views by their IDs.

List tickets from a specific Zendesk view.

Count tickets in a specific view in Zendesk.

List ticket activities in the last 30 days affecting your Zendesk.

List all custom roles configured in your Zendesk account.

Get metadata for a specific Zendesk organization by ID.

Retrieve the details of a specific organization merge operation in Zendesk.

List all organization subscriptions for a specific Zendesk organization.

List ticket requests in Zendesk.

List all active sessions in your Zendesk account.

List all sharing agreements for your Zendesk account.

List suspended tickets in Zendesk.

Get ticket details from Zendesk.

List Ticket Field Options - Returns a list of custom ticket field options for dropdown and multi-select ticket fields.

Show Ticket Field Option - Retrieves a specific custom ticket field option for dropdown and multi-select ticket fields.

Get details for a specific ticket form in Zendesk by its ID.

Get related information for a specific Zendesk ticket.

Get a specific side conversation by its ID for a Zendesk ticket.

List all tags associated with a specific Zendesk ticket.

List all active automations in Zendesk.

List all app installations in the Zendesk account.

List all available locations where Zendesk apps can be installed.

List assignable group memberships in Zendesk.

List assignable group memberships for a specific group in Zendesk.

List Bookmarks returns all bookmarks created by the user.

List brand agent memberships to retrieve which agents are associated with which brands in Zendesk.

List all file attachments for a specific custom object record in Zendesk.

List all records for a specific custom object type in Zendesk.

Tool to list deleted users in Zendesk via the Users API.

Export custom object records incrementally using cursor-based pagination.

List all monitored X (Twitter) handles configured in your Zendesk account.

List all triggers for a specific custom object in Zendesk.

List Object Trigger Action and Condition Definitions for a custom object in Zendesk.

List organization memberships in Zendesk.

List organization memberships for a specific organization in Zendesk.

List Resource Collections for the Zendesk account.

Lists all ticket skips in Zendesk.

List all support addresses (recipient addresses) configured in your Zendesk account.

List all ticket audits from Zendesk.

List Ticket Content Pins returns all content pins for a specified ticket.

Tool to list all identities for a specific Zendesk user.

List all access rules for a Zendesk custom object.

List all fields for a custom object in Zendesk.

List all custom object definitions in Zendesk.

List all permission policies for a custom object in Zendesk.

List Zendesk tickets with pagination and filtering.

Tool to list/enumerate Zendesk users via the Users API.

Make a public ticket comment private in Zendesk.

Set a specific organization membership as the default for a user in Zendesk.

Set a specified identity as the primary identity for an end user in Zendesk.

Change a public comment to private on a Zendesk ticket audit.

Tool to set a user identity as the primary identity for a Zendesk user.

Marks multiple tickets as spam in Zendesk.

Merges two Zendesk end users together.

Merges multiple tickets into a target ticket in Zendesk.

Open a Zendesk user's profile in a specified agent's browser.

Recover multiple suspended tickets in Zendesk.

Renew the current Zendesk session and obtain a new authenticity token.

Reorder Custom Fields of an Object.

Reorder App Installations For Location.

Reorder Organization Fields.

Reorder Ticket Fields.

Reorder Ticket Triggers.

Reorder User Fields.

Action to reply to a Zendesk ticket by adding a comment.

Send a verification email to an end user to verify ownership of their email address identity.

Send a request to create a user in Zendesk.

Send a verification email to a user to verify ownership of their email address identity.

Restores multiple previously deleted tickets in Zendesk.

Restores a previously deleted ticket in Zendesk.

Search and filter custom object records in Zendesk using text queries and field filters.

Search for triggers associated with a custom object in Zendesk.

Tool to search for tickets, users, organizations, and groups in Zendesk using query syntax.

Search organizations in Zendesk by external ID or name.

Search for Zendesk users by query or external ID.

Sets one or more custom ticket statuses as the default for their respective categories.

Set a group membership as the default for a specific user in Zendesk.

Set an organization as the default for a user in Zendesk.

Show a custom object access rule by its ID.

Get details of a specific Zendesk custom object by its key.

Get details of a specific Zendesk custom object record by its key and record ID.

Show many job statuses by their IDs in Zendesk.

Show multiple tickets by their IDs.

Retrieve multiple Zendesk users by their numeric IDs or external IDs.

Get details of a specific permission policy for a Zendesk custom object by its ID.

Show a single request in Zendesk.

Immediately removes a user from an organization in Zendesk.

Update an existing access rule for a custom object in Zendesk.

Update an app installation in Zendesk.

Update an existing automation in Zendesk.

Update an existing custom object in Zendesk.

Update an existing record for a custom object in Zendesk.

Update an existing custom ticket status in Zendesk.

Update an existing deletion schedule in Zendesk.

Update a single variant of a dynamic content item in Zendesk.

Update one or more variants of a dynamic content item in Zendesk.

Update an existing macro in Zendesk.

Update multiple automations in Zendesk in a single request.

Update multiple macros in Zendesk in a single request.

Update multiple custom object triggers in Zendesk in a single request.

Bulk update multiple Zendesk organizations in a single request.

Update multiple tickets in Zendesk in a single request.

Update multiple ticket triggers in Zendesk in a single request.

Bulk update multiple Zendesk users in a single request.

Update multiple views in Zendesk in a single request.

Update an existing custom object trigger in Zendesk.

Update a custom organization field in Zendesk.

Add organization tags in Zendesk.

Update an existing permission policy for a custom object in Zendesk.

Update an existing resource collection in Zendesk.

Update a side conversation on a ticket in Zendesk.

Update an existing support address in Zendesk.

Update an existing target in Zendesk.

Update an existing ticket field in Zendesk.

Update tags on a Zendesk ticket via PUT request to /api/v2/tickets/{ticket_id}/tags.

Update an existing ticket trigger in Zendesk.

Update an existing trigger category in Zendesk.

Update an existing user field in Zendesk.

Partially updates a user profile in Zendesk by identifier.

Partially updates a user profile in Zendesk by profile ID.

Update a user identity in Zendesk.

Update the settings for the currently authenticated Zendesk user.

Create or update a user profile for a specific Zendesk user by user ID and identifier.

Update (replace) tags for a specific Zendesk user.

Update an existing view in Zendesk.

Update Zendesk account-level settings including tickets, branding, localization, routing, and more.

Updates an attachment's malware access override setting.

Update an existing custom object field in Zendesk.

Update a dynamic content item in Zendesk.

Update an organization in Zendesk.

Update a ticket request in Zendesk with a comment or collaborators.

Tool to update a ticket in Zendesk.

Create or update a custom object record in Zendesk by external_id or name.

Verify if a subdomain name is available for use in Zendesk.

Verify a support address forwarding in Zendesk.

Set a user identity as verified in Zendesk.