How to integrate Retellai MCP with CrewAI

This guide walks you through connecting Retellai to CrewAI using the Composio tool router. By the end, you'll have a working Retellai agent that can list all phone numbers linked to your account, retrieve call details for a specific agent this week, buy a new phone number with area code 415 through natural language commands. This guide will help you understand how to give your CrewAI agent real control over a Retellai account through Composio's Retellai MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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RetellAI is a platform for capturing calls and transcripts, centralizing business conversations. It helps teams analyze interactions and extract insights to improve customer experience.

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Introduction

This guide walks you through connecting Retellai to CrewAI using the Composio tool router. By the end, you'll have a working Retellai agent that can list all phone numbers linked to your account, retrieve call details for a specific agent this week, buy a new phone number with area code 415 through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Retellai account through Composio's Retellai MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Retellai with

OpenAI Agents SDKClaude Agent SDKClaude CodeClaude CoworkCodexOpenClawHermesCLIGoogle ADKLangChainVercel AI SDKMastra AILlamaIndex

TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Retellai connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Retellai
  • Build a conversational loop where your agent can execute Retellai operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Retellai MCP server, and what's possible with it?

The Retellai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Retellai account. It provides structured and secure access to your call records, phone numbers, and conversation transcripts, so your agent can perform actions like retrieving call details, managing phone numbers, initiating outbound calls, and analyzing voice data on your behalf.

  • Retrieve and analyze call records: Your agent can fetch detailed call logs, filter by agent or time, and surface insights from past conversations.
  • Initiate outbound and web-based calls: Easily direct your agent to start new phone or web calls between specific numbers or agents, supporting various business workflows.
  • Manage phone numbers and assignments: Buy, update, or delete phone numbers, and bind them to agents for streamlined inbound and outbound call handling.
  • Access and review call transcripts and details: Let your agent drill down into specific calls, pulling transcripts and metadata for compliance, training, or analytics.
  • Explore and configure voice settings: Fetch detailed information about available voice options, including provider, accent, gender, and preview audio for customization of call experiences.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step08 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Retellai connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

bash
pip install composio crewai crewai-tools[mcp] python-dotenv
What's happening:
  • composio connects your agent to Retellai via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools[mcp] includes MCP helpers
  • python-dotenv loads environment variables from .env
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
5

Import dependencies

python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Retellai MCP URL
6

Create a Composio Tool Router session for Retellai

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["retellai"])

url = session.mcp.url
What's happening:
  • You create a Retellai only session through Composio
  • Composio returns an MCP HTTP URL that exposes Retellai tools
7

Initialize the MCP Server

python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
What's Happening:
  • Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
  • MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
  • Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
  • Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
  • Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
8

Create a CLI Chatloop and define the Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's Happening:
  • Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
  • Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
  • Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
  • Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
  • Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
  • Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.

Complete Code

Here's the complete code to get you started with Retellai and CrewAI:

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["retellai"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

Conclusion

You now have a CrewAI agent connected to Retellai through Composio's Tool Router. The agent can perform Retellai operations through natural language commands.

Next steps:

  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations
TOOLS

Supported Tools

Every Retellai action and event your agent gets out of the box.

Add community voice

Add a community voice from ElevenLabs to your Retell voice library.

Add sources to knowledge base

Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI.

Buy a new phone number bind agents

This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls.

Create Voice AI Agent

Create a new voice AI agent with specified configuration.

Create a new outbound phone call

Initiate an outbound call by POST to '/v2/create-phone-call'.

Create a new web call

The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response.

Create Batch Test

Tool to create a batch test job that runs multiple test cases against an agent.

Create a new chat session

Tool to create a new chat session with a chat agent.

Create a new chat agent

Create a new chat agent with specified configuration.

Create chat completion

Tool to create a chat completion for an existing chat session, generating the agent's response to a user message.

Create conversation flow

Create a new Conversation Flow that can be attached to an agent for response generation.

Create conversation flow component

Creates a new shared conversation flow component at POST '/create-conversation-flow-component'.

Create a new knowledge base

Tool to create a new knowledge base in Retell AI with texts, files, and URLs.

Create Retell LLM Response Engine

Create a new Retell LLM Response Engine that can be attached to an agent.

Create Test Case Definition

Tool to create a test case definition for agent QA testing in Retell AI.

Delete agent

Deletes an existing agent by its unique identifier.

Delete call

Delete a specific call and its associated data by call ID.

Delete chat agent

Delete an existing chat agent by its unique identifier.

Delete conversation flow

Delete a conversation flow and all its versions.

Delete conversation flow component

Delete a shared conversation flow component.

Delete knowledge base

Delete an existing knowledge base by its unique identifier.

Delete knowledge base source

Delete an existing source from a knowledge base.

Delete phone number

Tool to delete an existing phone number from Retell AI.

Delete Retell LLM

Delete an existing Retell LLM Response Engine by its unique identifier.

Delete test case definition

Delete a test case definition by its unique identifier.

End chat

Tool to end an active chat session.

Retrieve details of a specific agent

Retrieve details of a specific agent by its unique identifier.

Get agent versions

Tool to retrieve all versions of a specific agent.

Get batch test

Retrieve details and results of a specific batch test job.

Get chat details

Tool to retrieve details of a specific chat session by chat ID.

Retrieve details of a specific chat agent

Retrieve details of a specific chat agent by its unique identifier.

Get all versions of a chat agent

Retrieve all versions of a specific chat agent by its unique identifier.

Get concurrency

Retrieves the current concurrency and concurrency limits for the organization.

Get Conversation Flow

Retrieve details of a specific Conversation Flow by its ID.

Get conversation flow component

Retrieves a shared conversation flow component by its unique identifier.

Get knowledge base

Retrieve details of a specific knowledge base by its unique identifier.

Retrieve details of a specific Retell LLM

Retrieve details of a specific Retell LLM Response Engine by its unique identifier.

Import phone number

Tool to import a phone number from custom telephony and bind agents to it.

List agents

Retrieves a list of all agents associated with the account.

List all chats

Tool to retrieve a list of all chats associated with the account.

List all phone numbers

Retrieves a list of all phone numbers associated with the account.

List batch tests

Tool to list batch test jobs for a response engine.

List chat agents

Tool to retrieve a list of all chat agents associated with the account.

List conversation flow components

Retrieves a list of all shared conversation flow components.

List conversation flows

Tool to list all conversation flows that can be attached to an agent.

List knowledge bases

Tool to retrieve all knowledge bases associated with the account.

List Retell LLMs

Tool to list all Retell LLM Response Engines that can be attached to an agent.

List test case definitions

Tool to list test case definitions for a response engine (Retell LLM or Conversation Flow).

List test runs

Tool to list all test case jobs (test runs) for a batch test job.

List voices

List all voices available to the user.

Publish agent

Publishes the latest version of the agent and creates a new draft agent with a newer version.

Publish chat agent

Publishes the latest version of the chat agent and creates a new draft chat agent with a newer version.

Register phone call

Register a phone call for custom telephony integration with Retell AI.

Retrieve call details

Tool to retrieve call details with filtering options.

Retrieve call details by id

Retrieve call details by ID for web/phone calls, including type, agent ID, status, timestamps, and web access token; covering responses from success to server errors.

Retrieve phone number details

Tool to retrieve details of a specific phone number from Retell AI.

Retrieve details of a specific voice

Tool to retrieve details of a specific voice by its voice_id.

Search community voice

Search for community voices from voice providers.

Update agent

Update an existing agent's latest draft version.

Update call

Update an active call's parameters such as metadata, dynamic variables, or data storage settings.

Update chat agent

Update an existing chat agent configuration.

Update chat metadata

Tool to update metadata and sensitive data storage settings for an existing chat.

Update conversation flow

Update an existing conversation flow configuration.

Update conversation flow component

Update an existing shared conversation flow component by its ID.

Update phone number configuration

Update agent bound to a purchased phone number.

Update Retell LLM Response Engine

Update an existing Retell LLM Response Engine by its unique identifier.

Update test case definition

Update a test case definition for agent testing.

FRAMEWORKS

How to build Retellai MCP Agent with another framework

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Retellai MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Retellai MCP with Claude Agent SDK

Claude Code logo

Claude Code

Use Retellai MCP with Claude Code

Claude Cowork logo

Claude Cowork

Use Retellai MCP with Claude Cowork

Codex logo

Codex

Use Retellai MCP with Codex

OpenClaw logo

OpenClaw

Use Retellai MCP with OpenClaw

Hermes logo

Hermes

Use Retellai MCP with Hermes

CLI logo

CLI

Use Retellai MCP with CLI

Google ADK logo

Google ADK

Use Retellai MCP with Google ADK

LangChain logo

LangChain

Use Retellai MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Retellai MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Retellai MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Retellai MCP with LlamaIndex

FAQ

Frequently asked questions

With a standalone Retellai MCP server, the agents and LLMs can only access a fixed set of Retellai tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Retellai and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Retellai tools.

Yes, absolutely. You can configure which Retellai scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Retellai data and credentials are handled as safely as possible.

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Karan skipped his own birthday party to fix our critical issue. It was 10pm and he diverted his Waymo to help us instead. This really sets the bar — it shows the commitment you need when users rely on your software.

Harsha Gaddipati
Harsha Gaddipati
Co-founder, Slashy

A lot of students tell us that the moment their connected tools start talking to each other inside Opennote feels almost magical. The agent just knows them, and it's immensely helped keep new users on the platform.

Abhi Arya
Abhi Arya
Co-founder, Opennote

We chose Composio over Pipedream because it delivered depth where it mattered — niche tools and tricky edge cases other platforms simply ignored. That gave us confidence to scale without compromising.

Nirman Dave
Nirman Dave
CEO, Zams

As a solo builder, shipping fast is life or death. The only way I can outcompete incumbents is by outmanoeuvring them. Getting bogged down managing agent auth would have been a death sentence.

Ryan Yu
Ryan Yu
Founder, Extra Thursday

Before Composio, adding tool integrations was slow and resource-intensive. Each one could take weeks of engineering time, and maintaining them meant constantly keeping up with API changes.

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Tomisin Jenrola
Founder & CEO, SwarmZero

With hands-on help from their founder, we integrated Gmail and Google Drive in just 30 minutes. This level of personal support and commitment is exactly what startups should strive for.

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Jerome Leclanche
Co-Founder, Ingram Technologies