How to connect Respond io to Claude

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Respond io account to Claude via Composio Connect, enabling it to add internal note to latest conversation, create a new contact named Alex Kim, list all channels connected to workspace, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Connecting Respond io to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Click Add custom connector and paste in the Composio MCP server URL:

The Respond io MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Respond io account. It provides structured and secure access to your customer conversation management platform, so your agent can perform actions like managing contacts, adding internal comments, creating and updating tags, and retrieving messages on your behalf.

• Create and manage contacts: Easily have your agent add new customer contacts to your workspace, ensuring your CRM is always up to date.
• Add internal comments to conversations: Let your agent insert internal notes into customer conversations, keeping your team informed and collaborating seamlessly.
• Retrieve and organize channels: Direct your agent to list all messaging channels connected to your workspace, making it simple to audit or assign channels for support.
• Tag and categorize conversations: Enable your agent to create new tags or update existing ones, helping you organize contacts and conversations for efficient follow-up.
• Fetch specific messages: Ask your agent to pull up particular messages for review or context, streamlining support and follow-up actions.