How to connect Respond io to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Respond io account to Cowork via Composio Connect, enabling it to add internal note to latest conversation, create a new contact named Alex Kim, list all channels connected to workspace, and more such actions on your behalf without compromising your account security.

Connecting Respond io to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Respond io through MCP without you sharing account credentials directly with the agent.

The Respond io MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Respond io account. It provides structured and secure access to your customer conversation management platform, so your agent can perform actions like managing contacts, adding internal comments, creating and updating tags, and retrieving messages on your behalf.

• Create and manage contacts: Easily have your agent add new customer contacts to your workspace, ensuring your CRM is always up to date.
• Add internal comments to conversations: Let your agent insert internal notes into customer conversations, keeping your team informed and collaborating seamlessly.
• Retrieve and organize channels: Direct your agent to list all messaging channels connected to your workspace, making it simple to audit or assign channels for support.
• Tag and categorize conversations: Enable your agent to create new tags or update existing ones, helping you organize contacts and conversations for efficient follow-up.
• Fetch specific messages: Ask your agent to pull up particular messages for review or context, streamlining support and follow-up actions.