Onedesk MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Onedesk MCP or direct API to create tickets, update projects, fetch support conversations, and automate workflows through natural language.
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Try Onedesk now

Enter a prompt below to test the integration in our Tool Router playground. You'll be redirected to sign in and try it live.

Supported Tools

Tools
Create Worklog EntryCreate a worklog entry to track time spent on a work item (task, ticket, project, etc.
Delete AttachmentDelete a specific attachment from OneDesk by its ID.
Delete CommentDeletes a comment from OneDesk by its ID.
Delete CustomerDeletes a customer from OneDesk using the DELETE /customers/{id} endpoint.
Delete MessageDeletes a message from OneDesk by its unique message ID.
Delete ProjectDelete a project in OneDesk by its ID.
Delete RequirementDelete a requirement from OneDesk.
Delete TaskTool to delete a specific task.
Delete TicketDeletes a ticket from OneDesk by its internal ID.
Delete TimesheetTool to delete a timesheet by its ID.
Delete UserDeletes a user from OneDesk by their unique user ID.
Get AttachmentsRetrieve attachments for a specific item by its external ID.
Get Comment DetailsRetrieve detailed information for a specific comment by its ID.
Get CommentsAttempts to retrieve comments (discussion posts) from OneDesk.
Get Feedback ItemsRetrieve all feedback items from OneDesk.
Get Feedback DetailsRetrieve detailed information about a specific item in OneDesk by its internal ID.
Get Issue DetailsRetrieve comprehensive details of a specific issue by its ID.
Get IssuesRetrieve a list of issues from OneDesk.
Get MessagesTool to retrieve a list of messages from OneDesk.
Get RequirementsRetrieve a list of requirements from OneDesk.
Get Task DetailsRetrieves comprehensive details of a specific task/item in OneDesk by its ID.
Get TicketsRetrieve tickets from OneDesk by querying a range of item IDs.
Get Timesheet DetailsTool to retrieve details of a specific timesheet entry.
Get WorklogsRetrieve a list of worklogs from OneDesk with optional filtering and pagination.
Python
TypeScript

Install Composio

python
pip install composio claude-agent-sdk
Install the Composio SDK and Claude Agent SDK

Create Tool Router Session

python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
Initialize the Composio client and create a Tool Router session

Connect to AI Agent

python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Onedesk tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('Create a worklog entry for ticket 5678 with 2 hours logged')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
Use the MCP server with your AI agent

Why Use Composio?

AI Native Onedesk Integration

  • Supports both Onedesk MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your Onedesk data

Managed Auth

  • Built-in OAuth handling with automatic token refresh and rotation
  • Central place to manage, scope, and revoke Onedesk access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Onedesk
  • Scoped, least privilege access to Onedesk resources
  • Full audit trail of agent actions to support review and compliance

Use Onedesk with any AI Agent Framework

Choose a Framework you want to connect Onedesk with

Frequently Asked Questions

Do I need my own developer credentials to use Onedesk with Composio?

Yes, Onedesk requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Used by agents from

Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai
Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai
Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai

Never worry about agent reliability

We handle tool reliability, observability, and security so you never have to second-guess an agent action.

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