incident.io MCP server for AI agents and assistants

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with incident.io MCP or direct API to create incidents, update statuses, assign responders, and manage timelines through natural language.

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incident.io is an incident management and response platform for modern teams. It helps streamline incident reporting, collaboration, and resolution.

86 Tools

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TOOL ROUTER PLAYGROUND
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TOOLS

Supported Tools

Every incident.io action and event your agent gets out of the box.

Create Alert Attribute V2

Tool to create an alert attribute in incident.

Create Alert Route V2

Tool to create an alert route in incident.

Create Alert Source V2

Tool to create a new alert source in incident.

Create Catalog Entry V3

Tool to create a catalog entry in incident.

Create Catalog Type V3

Tool to create a new catalog type in incident.

Create Custom Field Option

Tool to create a new custom field option in incident.

Create Custom Field V2

Tool to create a custom field in incident.

Create Escalation V2

Tool to create an escalation in incident.

Create Incident Role V2

Tool to create a new incident role in incident.

Create Incident Status

Tool to create a new incident status in incident.

Create Incident V2

Tool to create a new incident in incident.

Create Managed Resource V2

Tool to create a managed resource in incident.

Create Severity

Tool to create a new severity level in incident.

Delete Alert Attribute V2

Tool to delete an alert attribute from incident.

Delete Alert Route V2

Tool to delete an alert route from incident.

Delete Alert Source V2

Tool to delete an alert source from incident.

Delete Catalog Entry V3

Tool to archive a catalog entry from incident.

Delete Catalog Type V3

Tool to archive a catalog type and all its entries from incident.

Delete Custom Field

Tool to delete a custom field from incident.

Delete Custom Field Option

Tool to delete a custom field option in incident.

Delete Custom Field V2

Tool to delete a custom field from incident.

Delete Escalation Path V2

Tool to delete an escalation path from incident.

Delete Incident Role V2

Tool to delete an incident role by ID.

Delete Incident Status V1

Tool to delete an incident status by its ID.

Delete Schedule V2

Tool to delete a schedule from incident.

Delete Severity

Tool to delete a severity in incident.

Delete Workflow V2

Tool to delete a workflow from incident.

Edit Incident V2

Tool to edit an existing incident in incident.

Show Alert Attribute V2

Tool to retrieve a specific alert attribute by its ID from incident.

Show Alert Routes V2

Tool to retrieve a specific alert route configuration by its ID from incident.

Show Alert Source V2

Tool to retrieve a specific alert source by its ID from incident.

Get Catalog Entry V3

Tool to retrieve a specific catalog entry by ID from incident.

Get Catalog Type V3

Tool to retrieve a specific catalog type by ID from incident.

Get Custom Field Option

Tool to retrieve a specific custom field option by its ID.

Get Custom Field V1

Tool to retrieve details of a specific custom field by ID in incident.

Get Custom Field V2

Tool to retrieve details of a specific custom field by ID using the V2 API in incident.

Show Escalations V2

Tool to retrieve a specific escalation by ID from incident.

Get Incident Role V2

Tool to retrieve a specific incident role by ID using V2 API.

Get Incident Status

Tool to retrieve details of a specific incident status by ID.

Get Incident Timestamp V2

Tool to retrieve a specific incident timestamp by ID using V2 API.

Get Incident Type

Tool to retrieve detailed information about a specific incident type by ID.

Get Incident by ID (V2)

Tool to retrieve a specific incident by ID using V2 API.

Show Schedules V2

Tool to retrieve a specific schedule by ID from incident.

Get Severity V1

Tool to retrieve a specific severity by ID from incident.

Get User V2

Tool to retrieve a specific user by ID from incident.

Get Workflow V2

Tool to retrieve a specific workflow by ID from incident.

List Actions V1

Tool to list actions from incidents.

List Actions V2

Tool to retrieve a list of actions from incident.

List Alert Attributes V2

Tool to list all available alert attributes.

List Alert Routes V2

Tool to list alert routes from incident.

List Alert Sources V2

Tool to list all configured alert sources in incident.

List Alerts V2

Tool to list alerts from incident.

List Catalog Entries V3

Tool to list entries from a catalog type in incident.

List Catalog Resources V3

Tool to retrieve all available catalog resource types from the V3 API.

List Catalog Types V3

Tool to retrieve all catalog types configured for an organization using V3 API.

List Escalation Paths V2

Tool to list escalation paths from incident.

List Escalations V2

Tool to list escalations from incident.

List Follow-ups V2

Tool to retrieve a list of follow-ups from incident.

Get API Key Identity

Tool to retrieve identity information for the current API key.

List Incident Alerts V2

Tool to list incident alerts from incident.

List Incident Attachments V1

Tool to list incident attachments from incident.

List Incident Relationships V1

Tool to list incident relationships for a given incident.

List Incident Roles V2

Tool to list all incident roles for an organization using V2 API.

List Incidents V2

Tool to list incidents from incident.

List Incident Updates V2

Tool to list incident updates from incident.

List IP allowlists

Tool to retrieve the current IP allowlist configuration for incident.

List Schedule Entries V2

Tool to list schedule entries for a specific schedule in incident.

List Schedules V2

Tool to list schedules from incident.

List Status Pages V2

Tool to list status pages from incident.

List Users V2

Tool to list users in incident.

List Workflows V2

Tool to list workflows from incident.

Update Alert Attribute V2

Tool to update an alert attribute in incident.

Update Alert Source V2

Tool to update an existing alert source configuration in incident.

Bulk Update Catalog Entries V3

Tool to bulk update catalog entries in incident.

Update Catalog Entry V3

Tool to update an existing catalog entry in incident.

Update Catalog Type V3

Tool to update a catalog type in incident.

Update Custom Field Option V1

Tool to update a custom field option in incident.

Update Custom Fields V1

Tool to update an existing custom field configuration in incident.

Update Custom Field V2

Tool to update an existing custom field in incident.

Update Escalation Path V2

Tool to update an escalation path in incident.

Update Incident Role V2

Tool to update an existing incident role in incident.

Update Incident Status

Tool to update an existing incident status in incident.

Update Schedule V2

Tool to update an existing schedule in incident.

Update Catalog Type Schema V3

Tool to update the schema of a catalog type in incident.

Update Severity

Tool to update a severity in incident.

Update Workflow V2

Tool to update an existing workflow in incident.

SETUP GUIDE

Connect incident.io MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/mcp @ai-sdk/openai
Install the Composio SDK and your agent framework
2

Create a session with MCP enabled

typescript
import { Composio } from "@composio/core";

const composio = new Composio();
const { mcp } = await composio.create("your-user-id", {
  toolkits: ["incident_io"],
  mcp: true,
});
Create a session scoped to incident.io and read its MCP URL and headers
3

Connect your agent to the MCP server

typescript
import { createMCPClient } from "@ai-sdk/mcp";
import { openai } from "@ai-sdk/openai";
import { generateText, stepCountIs } from "ai";

const client = await createMCPClient({
  transport: { type: "http", url: mcp.url, headers: mcp.headers },
});

const { text } = await generateText({
  model: openai("gpt-5.6-sol"),
  tools: await client.tools(),
  prompt: "Create a new incident titled \"API Outage\" with high priority.",
  stopWhen: stepCountIs(10),
});

console.log(text);
await client.close();
Pass the session's MCP URL and headers to your agent and run a incident.io request
SETUP GUIDE

Connect incident.io API Tool with your Agent

1

Install Composio

typescript
npm install @composio/core @composio/openai openai
Install the Composio SDK, the OpenAI provider, and the OpenAI SDK
2

Create a Composio session

typescript
import OpenAI from "openai";
import { Composio } from "@composio/core";
import { OpenAIResponsesProvider } from "@composio/openai";

const composio = new Composio({ provider: new OpenAIResponsesProvider() });
const client = new OpenAI();

const session = await composio.create("your-user-id", { toolkits: ["incident_io"] });
const tools = await session.tools();
Initialize Composio with the OpenAI Responses provider and create a session scoped to incident.io
3

Run incident.io tools with your agent

typescript
let response = await client.responses.create({
  model: "gpt-5.6-sol",
  tools,
  input: [{ role: "user", content: "Create a new incident titled \"API Outage\" with high priority." }],
});

while (response.output.some((o) => o.type === "function_call")) {
  const outputs = await composio.provider.handleToolCalls(session, response.output);
  response = await client.responses.create({
    model: "gpt-5.6-sol",
    tools,
    previous_response_id: response.id,
    input: outputs,
  });
}

console.log(response.output_text);
Send a request, execute the incident.io tool calls through the session, and print the final answer

Why Use Composio?

AI Native incident.io Integration

  • Supports both incident.io MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your incident.io data

Managed Auth

  • Built-in API key handling with secure storage
  • Central place to manage, scope, and revoke incident.io access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access incident.io
  • Scoped, least privilege access to incident.io resources
  • Full audit trail of agent actions to support review and compliance

Rolling this out across your team?

Give your team centralized access control across every framework with Composio’s MCP Gateway.

EXPLORE MCP GATEWAY
FAQ

Frequently asked questions

Yes, incident.io requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Yes. Composio is SOC 2 Type II compliant and is built to keep your incident.io connection and credentials secure. OAuth tokens and API keys are encrypted, and sensitive customer data is protected at rest and in transit.

Composio also undergoes independent security testing and continuously monitors its systems for security threats. You can review the latest reports and policies in the Composio Trust Center.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Create the key in your incident.io account settings, then paste it once on Composio's connection page. Composio stores it encrypted and uses it only for the incident.io actions your agent runs. Nobody else in your workspace can read it, and you can revoke it inside incident.io at any time.

When you connect a incident.io account through Composio, every action runs under that account, so anything the agent creates, sends, or changes shows up in incident.io as done by you. Keep an approval step in your prompt for actions with side effects, such as sending or deleting, and have the agent draft first.

Whatever the credentials you connect allow inside incident.io. If incident.io lets you scope a key to specific permissions, create a scoped one so the agent can only do what you intend. You can revoke the key inside incident.io at any time.

Yes. Composio supports multiple connected accounts for the same app, and that works in Claude, ChatGPT, or any other assistant you connect through Composio. Give each incident.io connection a name such as work or personal, and the assistant uses the one you mention in the request. Each account keeps its own credentials and nothing is merged.

The connection stops working the moment incident.io rejects the old key. Create a new key in incident.io and reconnect the account from the Composio dashboard or by asking your agent to reconnect incident.io. Nothing else changes.

Composio's free Hobby plan includes 100,000 tool calls per month with no credit card, which covers most personal incident.io use. Paid plans add higher limits and team features. Your incident.io plan and its API limits still apply as usual.

Built-in connectors usually give one AI access to a limited set of apps. Many people use Composio because it lets their AI connect to more apps than it normally supports, or connect to multiple accounts for the same app (e.g. connect Claude to multiple incident.io accounts).

With Composio, you connect incident.io once and then use it across different AI assistants without setting it up separately in each one. Connect your apps to Composio once, then connect Composio to whichever AI you use, whether that's Claude, ChatGPT, Hermes, or your own custom assistant.

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