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How to integrate Formbricks MCP with CrewAI

Connect CrewAI to Formbricks MCP. Create a new customer feedback survey, add a contact to our user list, and more using natural language, with authentication handled for you.

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Formbricks is an open-source platform for building and managing surveys. It helps organizations collect and analyze user feedback efficiently.

45 Tools

Introduction

This guide walks you through connecting Formbricks to CrewAI using the Composio tool router. By the end, you'll have a working Formbricks agent that can create and update surveys, collect and manage responses, manage contacts and attributes, upload files, and set up webhooks through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Formbricks account through Composio's Formbricks MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Formbricks with

Claude CodeClaude CoworkOpenAI Agents SDKClaude Agent SDKCodexOpenClawHermesAtomic AgentGoogle ADKLangChainVercel AI SDKMastra AILlamaIndexPydantic AIAutoGen

TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Formbricks connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Formbricks
  • Build a conversational loop where your agent can execute Formbricks operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Formbricks MCP server, and what's possible with it?

The Formbricks MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Formbricks account. It provides structured and secure access to your survey management tools, so your agent can perform actions like creating surveys, collecting responses, managing contacts, and handling webhooks automatically on your behalf.

  • Survey creation and management: Easily instruct your agent to create new surveys, define questions, and set up feedback forms tailored to your needs.
  • Automated response collection: Have your agent log responses to surveys, link displays to responses, and streamline data gathering effortlessly.
  • Contact and attribute management: Direct your agent to add or remove contacts, create or delete attribute classes, and segment audiences for more targeted feedback analysis.
  • Webhook configuration for real-time events: Let your agent register new webhooks to automatically send survey response data to external systems or endpoints.
  • Cleanup and maintenance tools: Authorize your agent to delete surveys, survey responses, persons, or unused attributes, keeping your Formbricks workspace organized and up to date.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step08 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Formbricks connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

bash
pip install composio crewai crewai-tools[mcp] python-dotenv
What's happening:
  • composio connects your agent to Formbricks via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools[mcp] includes MCP helpers
  • python-dotenv loads environment variables from .env
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
5

Import dependencies

python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Formbricks MCP URL
6

Create a Composio Tool Router session for Formbricks

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["formbricks"])

url = session.mcp.url
What's happening:
  • You create a Formbricks only session through Composio
  • Composio returns an MCP HTTP URL that exposes Formbricks tools
7

Initialize the MCP Server

python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
What's Happening:
  • Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
  • MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
  • Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
  • Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
  • Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
8

Create a CLI Chatloop and define the Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's Happening:
  • Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
  • Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
  • Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
  • Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
  • Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
  • Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.

Complete Code

Here's the complete code to get you started with Formbricks and CrewAI:

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["formbricks"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

Conclusion

You now have a CrewAI agent connected to Formbricks through Composio's Tool Router. The agent can perform Formbricks operations through natural language commands.

Next steps:

  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations
TOOLS

Supported Tools

Every Formbricks action and event your agent gets out of the box.

Check Health

Tool to check the health status of the Formbricks API.

Create Action Class

Tool to create a new action class.

Create Attribute Class

Creates a new attribute class (custom contact attribute) in Formbricks.

Create Client User

Tool to create or identify a user within a specified environment.

Create Contact

Creates a new contact in a Formbricks environment.

Create Display

Create a display record to track when a survey is shown to users.

Create Survey Response

Tool to create a response for a survey.

Create Survey

Tool to create a new survey.

Create Webhook

Tool to create a new webhook.

Delete Attribute Class

Tool to delete an attribute class.

Delete Person

Tool to delete a person.

Delete Survey Response

Tool to delete a survey response by its ID.

Delete Survey

Deletes a Formbricks survey by its unique identifier.

Delete Team

Deletes an organization team by organization and team ID.

Delete Webhook

Tool to delete a webhook by ID.

Get Account Info

Retrieves environment information for the authenticated API key.

Get All Contacts

Tool to retrieve all contacts within the organization.

Get Attribute Class

Tool to get a specific attribute class by ID.

Get Client Contacts State

Retrieves the current state of a contact for a specific user, including segment memberships, survey displays, and response history, using the v1 client API.

Get Contact Attribute Key

Tool to retrieve detailed information about a specific contact attribute key by ID (v2 API).

Get Contact by ID

Tool to retrieve a specific contact by its ID.

Get Me

Tool to retrieve current authenticated organization's and environment details.

Get Person by ID

Tool to retrieve a person by their internal ID in Formbricks.

Get Responses

Retrieve survey responses with flexible filtering, sorting, and pagination.

Get Roles

Tool to retrieve all available roles in the system.

Get Webhook

Tool to retrieve details of a specific webhook.

List Action Classes

List all action classes in your Formbricks environment.

List Attribute Classes

Tool to list all attribute classes.

List Client Environment

Tool to retrieve environment state for Formbricks SDKs.

List Contact Attribute Keys

Tool to retrieve contact attribute keys from Formbricks.

List Health

Tool to check the health status of critical application dependencies including database and cache.

List Management Contact Attributes

Tool to retrieve all contact attributes in the environment.

List Management Me

Tool to retrieve authenticated user's environment and project information.

List Management People

Tool to retrieve all people (legacy term for contacts) in the environment.

List Organizations Project Teams

Tool to list all project-team assignments for an organization (v2 API only).

List Organization Teams

Tool to retrieve all teams in an organization (v2 API).

List Surveys

List all surveys in the environment.

List Webhooks

List all webhooks configured for the current environment.

Update Contact Attributes

Tool to update a contact's attributes in Formbricks.

Update Survey Response

Tool to update an existing survey response.

Update Survey

Updates an existing Formbricks survey by ID, including its status, name, display settings, questions, welcome card, endings, and triggers.

Update Webhook

Updates an existing webhook's configuration by ID.

Upload Bulk Contacts

Upload multiple contacts to a Formbricks environment in bulk (up to 250 per request).

Upload Private File

Tool to obtain S3 presigned upload data for a private survey file.

Upload Public File

Retrieves S3 presigned upload URLs and form fields for uploading a public file to Formbricks storage.

FRAMEWORKS

How to build Formbricks MCP Agent with another framework

Claude Code logo

Claude Code

Use Formbricks MCP with Claude Code

Claude Cowork logo

Claude Cowork

Use Formbricks MCP with Claude Cowork

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Formbricks MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Formbricks MCP with Claude Agent SDK

Codex logo

Codex

Use Formbricks MCP with Codex

OpenClaw logo

OpenClaw

Use Formbricks MCP with OpenClaw

Hermes logo

Hermes

Use Formbricks MCP with Hermes

Atomic Agent logo

Atomic Agent

Use Formbricks MCP with Atomic Agent

Google ADK logo

Google ADK

Use Formbricks MCP with Google ADK

LangChain logo

LangChain

Use Formbricks MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Formbricks MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Formbricks MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Formbricks MCP with LlamaIndex

Pydantic AI logo

Pydantic AI

Use Formbricks MCP with Pydantic AI

AutoGen logo

AutoGen

Use Formbricks MCP with AutoGen

FAQ

Frequently asked questions

With a standalone Formbricks MCP server, the agents and LLMs can only access a fixed set of Formbricks tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Formbricks and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Formbricks tools.

Yes, absolutely. You can configure which Formbricks scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Formbricks data and credentials are handled as safely as possible.

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