How to connect Delighted to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your Delighted account to Cowork via Composio Connect, enabling it to send an NPS survey to a customer, show all recent Delighted feedback comments, get NPS score for last quarter, and more such actions on your behalf without compromising your account security.

Delighted logoDelighted
Api Key

Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment.

13 Tools

Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Delighted account to Cowork via Composio Connect, enabling it to send an NPS survey to a customer, show all recent Delighted feedback comments, get NPS score for last quarter, and more such actions on your behalf without compromising your account security.

Also integrate Delighted with

Connecting Delighted to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Delighted account

Back in Cowork, ask the agent to connect to Delighted or give it any Delighted-related task.

For example, ask Cowork to:

  • "Send an NPS survey to a customer"
  • "Show all recent Delighted feedback comments"
  • "Get NPS score for last quarter"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Delighted account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Delighted through MCP without you sharing account credentials directly with the agent.

What is the Delighted MCP server, and what's possible with it?

The Delighted MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Delighted account. It provides structured and secure access so your agent can perform Delighted operations on your behalf.

TOOLS

Supported Tools

Every Delighted action and event your agent gets out of the box.

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys.

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys.

Create or Update Person

Tool to create or update a person and schedule a survey email.

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person.

Delete Person

Tool to remove a person and all associated data from Delighted.

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution.

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution.

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform.

List Bounced People

Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first).

List People

Tool to retrieve all people for your account in creation order.

List Survey Responses

Tool to retrieve all survey responses for your account with pagination support and optional filtering.

List Unsubscribed People

Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first).

Unsubscribe Person

Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email.

FAQ

Frequently asked questions

With a standalone Delighted MCP server, the agents and LLMs can only access a fixed set of Delighted tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Delighted and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Delighted tools.

Yes, absolutely. You can configure which Delighted scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Delighted data and credentials are handled as safely as possible.

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