X (Twitter)LinkedInGitHubDiscordYouTube

How to connect Delighted to Claude

Connect Claude Web, Desktop and Cowork to Delighted MCP. Send an nps survey to a customer, show all recent delighted feedback comments, and more using natural language, with authentication handled for you.

Get started for freeGet a demo
Delighted logoDelighted
Api Key

Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment.

13 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Delighted account to Claude via Composio Connect, enabling it to send an NPS survey to a customer, show all recent Delighted feedback comments, get NPS score for last quarter, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Delighted with

Claude CodeOpenAI Agents SDKClaude Agent SDKGrok BotCodexOpenClawHermesAtomic AgentGoogle ADKLangChainVercel AI SDKMastra AILlamaIndexCrewAIPydantic AIAutoGen

Connecting Delighted to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Delighted account

Back in Claude, ask it to connect to Delighted or give it any Delighted-related task.

For example, ask Claude to:

  • "Send an NPS survey to a customer"
  • "Show all recent Delighted feedback comments"
  • "Get NPS score for last quarter"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Delighted account is ready to use.

What is the Delighted Claude Connector, and what's possible with it?

The Delighted MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Delighted account. It provides structured and secure access so your agent can perform Delighted operations on your behalf.

Troubleshooting

1. Why does Claude not use the Composio connector for Delighted?

The connector can show as connected, but Claude must use it in each Delighted conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Delighted again.

2. Why does Claude show an MCP server error before Delighted connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Delighted.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Delighted.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Delighted authorization link not work?

The Composio connector is one server. Your Delighted account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Delighted connection.
  • Composio creates a fresh Delighted authorization link.
  • Open that link in your browser and finish the Delighted sign-in.

4. Why do Delighted actions fail after they worked before?

The Delighted connection can expire or lose permission.

  • Ask Claude to inspect the Delighted connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Delighted account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Delighted.
  • If the action still fails with a permission error, check that the connected account has that permission in Delighted itself.

5. How do I switch to a different Delighted account?

Claude can manage the Delighted connection for you.

  • Ask Claude to disconnect or delete the current Delighted account.
  • Ask Claude to connect Delighted again.
  • Open the new Composio authorization link for Delighted.
  • Sign in with the other Delighted account in the browser.
  • After the account connects, ask Claude to retry the Delighted task.

6. Why is my Delighted connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Delighted connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click ⋮ and click Clear cache.
  • If Delighted tools still do not appear, click ⋮, disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Delighted.
TOOLS

Supported Tools

Every Delighted action and event your agent gets out of the box.

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys.

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys.

Create or Update Person

Tool to create or update a person and schedule a survey email.

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person.

Delete Person

Tool to remove a person and all associated data from Delighted.

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution.

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution.

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform.

List Bounced People

Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first).

List People

Tool to retrieve all people for your account in creation order.

List Survey Responses

Tool to retrieve all survey responses for your account with pagination support and optional filtering.

List Unsubscribed People

Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first).

Unsubscribe Person

Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email.

FRAMEWORKS

How to build Delighted MCP Agent with another framework

Claude Code logo

Claude Code

Use Delighted MCP with Claude Code

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Delighted MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Delighted MCP with Claude Agent SDK

Grok Bot logo

Grok Bot

Use Delighted MCP with Grok Bot

Codex logo

Codex

Use Delighted MCP with Codex

OpenClaw logo

OpenClaw

Use Delighted MCP with OpenClaw

Hermes logo

Hermes

Use Delighted MCP with Hermes

Atomic Agent logo

Atomic Agent

Use Delighted MCP with Atomic Agent

Google ADK logo

Google ADK

Use Delighted MCP with Google ADK

LangChain logo

LangChain

Use Delighted MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Delighted MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Delighted MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Delighted MCP with LlamaIndex

CrewAI logo

CrewAI

Use Delighted MCP with CrewAI

Pydantic AI logo

Pydantic AI

Use Delighted MCP with Pydantic AI

AutoGen logo

AutoGen

Use Delighted MCP with AutoGen

FAQ

Frequently asked questions

With a standalone Delighted MCP server, the agents and LLMs can only access a fixed set of Delighted tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Delighted and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Delighted tools.

Yes, absolutely. You can configure which Delighted scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Delighted data and credentials are handled as safely as possible.

Start with Delighted.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Delighted tool your agent needs.Free to start.

Start building