The Delighted MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Delighted account. It provides structured and secure access to your customer survey contacts and responses, so your agent can manage people, schedule survey emails, enroll contacts in email or SMS campaigns, and review feedback on your behalf.
- Customer survey scheduling: Have your agent create or update a person and schedule a survey email for them.
- Email survey enrollment: Let the agent add people to Autopilot email surveys and keep their properties current.
- SMS survey enrollment: Direct your agent to add people to Autopilot SMS surveys or update their details.
- Survey response review: Instruct your agent to retrieve survey responses and filter the feedback you want to examine.
- Contact management: Have your agent list people in your account or remove a person and their associated data.