How to integrate Crisp MCP with Atomic Agent

Connect Atomic Agent to Crisp MCP. Summarize unresolved crisp conversations today, create crisp contact from chat lead, and more using natural language, with authentication handled for you.

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Api Key

Crisp is a customer messaging platform for live chat, contacts, helpdesk, and campaigns. It helps support teams manage customer conversations from one shared workspace.

12 Tools

Introduction

Atomic Agent is an open-source AI agent that runs on your machine and supports local models through llama.cpp. Connect it to 1,500+ apps through Composio, including Crisp.

This guide uses Atomic Agent's built-in Composio integration. You need Atomic Agent v0.5.6 or later, your own Composio API key, and a Crisp account. See the Atomic Agent documentation for installation instructions.

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How Atomic Agent connects to Crisp

Atomic Agent connects to Composio's Tool Router over Streamable HTTP MCP. It discovers the tools needed for your request, and Composio handles account authentication.

Execution and account-connection tools follow Atomic Agent's configured approval policy. Review any approval prompt before allowing an action on your connected account.

Connect Crisp to Atomic Agent

  1. Sign up or sign in to the Composio dashboard. Copy your API key.
  2. In Atomic Agent, open the Integrations tab and select Composio. Select API key, press e, paste the key, and press Enter. The tools become available immediately, without a restart.
  3. Ask Atomic Agent to do something in Crisp. It searches Composio for the right tool.
  4. On first use, open the sign-in link returned in the chat. Connect your Crisp account, then return to Atomic Agent to continue.

Headless setup

Add the following line to ~/.atomic-agent/.env, replacing YOUR_COMPOSIO_API_KEY with your key. Start Atomic Agent after saving the file.

bash
COMPOSIO_API_KEY=YOUR_COMPOSIO_API_KEY

What is the Crisp MCP server, and what's possible with it?

The Crisp MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Crisp account. It provides structured and secure access so your agent can perform Crisp operations on your behalf.

Use Crisp from Atomic Agent

With your account connected, ask Atomic Agent to work with Crisp in natural language. You can connect more apps through the same Composio integration as you need them.

Visit the Atomic Agent website or inspect the Atomic Agent source code.

Troubleshooting

Why is my API key rejected?

Copy the key directly from the Composio dashboard. Atomic Agent requires ASCII characters because it sends the key in an HTTP header. Remove any extra characters introduced when copying.

Why are Composio tools unavailable after saving a key?

Check that you use Atomic Agent v0.5.6 or later and that Composio is enabled in your configuration. A "composio": { "enabled": false } setting disables the integration while keeping the saved key on disk.

Does Composio have a free plan?

The Hobby plan includes 100,000 tool calls per month. Composio-managed OAuth apps have a lower included allowance. See Composio pricing for the current limits that apply to your connection.

TOOLS

Supported Tools

Every Crisp action and event your agent gets out of the box.

Assign Conversation

Assign a conversation to one operator or explicitly remove its current operator assignment.

Get Conversation

Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.

Get People Profile

Get one customer profile by its Crisp people ID or exact email address.

List Conversation Messages

Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.

List Conversations

List or search workspace conversations with support-focused filters, one page at a time.

List Inboxes

List configured Crisp inboxes and their operator/team membership, one page at a time.

List Operators

List workspace operators and pending members with their IDs, roles, and current availability.

List People Profiles

List or search customer profiles by text, creation date, and sort order, one page at a time.

Move Conversation to Inbox

Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.

Send Conversation Message

Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.

Update Conversation Meta

Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields.

Update Conversation State

Set a conversation to pending, unresolved, or resolved.

FAQ

Frequently asked questions

With a standalone Crisp MCP server, the agents and LLMs can only access a fixed set of Crisp tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Crisp and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Atomic Agent fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Crisp tools.

Yes, absolutely. You can configure which Crisp scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Crisp data and credentials are handled as safely as possible.

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