How to connect Workiz to Claude

Connect Claude Web, Desktop and Cowork to Workiz MCP. Schedule a new job for john smith, list open jobs for this week, and more using natural language, with authentication handled for you.

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Workiz is a field service management platform for scheduling jobs, managing leads and teams, and recording payments. Use it to streamline dispatch, invoicing, and mobile team coordination for service businesses.

21 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Workiz account to Claude via Composio Connect, enabling it to schedule a new job for John Smith, list open jobs for this week, record payment for job #12345, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Workiz with

Connecting Workiz to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Workiz account

Back in Claude, ask it to connect to Workiz or give it any Workiz-related task.

For example, ask Claude to:

  • "Schedule a new job for John Smith"
  • "List open jobs for this week"
  • "Record payment for job #12345"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Workiz account is ready to use.

What is the Workiz Claude Connector, and what's possible with it?

The Workiz MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Workiz account. It provides structured and secure access so your agent can perform Workiz operations on your behalf.

Troubleshooting

1. Why does Claude not use the Composio connector for Workiz?

The connector can show as connected, but Claude must use it in each Workiz conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Workiz again.

2. Why does Claude show an MCP server error before Workiz connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Workiz.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Workiz.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Workiz authorization link not work?

The Composio connector is one server. Your Workiz account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Workiz connection.
  • Composio creates a fresh Workiz authorization link.
  • Open that link in your browser and finish the Workiz sign-in.

4. Why do Workiz actions fail after they worked before?

The Workiz connection can expire or lose permission.

  • Ask Claude to inspect the Workiz connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Workiz account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Workiz.
  • If the action still fails with a permission error, check that the connected account has that permission in Workiz itself.

5. How do I switch to a different Workiz account?

Claude can manage the Workiz connection for you.

  • Ask Claude to disconnect or delete the current Workiz account.
  • Ask Claude to connect Workiz again.
  • Open the new Composio authorization link for Workiz.
  • Sign in with the other Workiz account in the browser.
  • After the account connects, ask Claude to retry the Workiz task.

6. Why is my Workiz connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Workiz connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Workiz tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Workiz.
TOOLS

Supported Tools

Every Workiz action and event your agent gets out of the box.

Add Client Note

Add a text note to a Workiz client and optionally pin it.

Assign Technician

Assign a technician to a Workiz job or lead, optionally replacing the existing technician when the account disallows multiple technicians.

Assign Technicians

Assign up to 25 technicians to one Workiz job or lead on a multi-technician account and return a separate success or failure result for each technician.

Convert Lead to Job

Irreversibly convert an existing Workiz lead into a job and return the resulting job.

Create Job

Create a scheduled or unscheduled Workiz job for an existing client, or match or create an inline client and create the job for them.

Create Lead

Create a scheduled or unscheduled Workiz lead for an existing client, or match or create an inline client and create the lead for them.

Get Client

Retrieve one Workiz client with service and billing addresses, contacts, tags, notes, custom fields, and other detail fields.

Get Invoice or Estimate

Retrieve one Workiz invoice or estimate with line items, payments, client and job links, totals, and status.

Get Job or Lead

Retrieve one Workiz job or lead, selected by record_type, including its client, schedule, status, and resource-specific detail fields.

List Assigned Technicians

List one page of technicians assigned to a Workiz job or lead.

List Client Notes

List one page of notes recorded on a Workiz client, ordered by creation date descending.

List Clients

List and search Workiz clients with balance, tag, created-date, and sort filters.

List Invoices or Estimates

List Workiz invoices or estimates with optional created or updated date filtering.

List Jobs or Leads

List one page of Workiz jobs or leads, selected by record_type, with optional open-state, date, and sort filters, and return a continuation cursor.

List Workiz Reference Data

List IDs and names needed to create or update Workiz records, such as job types, ad groups, tags, statuses, and custom fields.

List Users

List Workiz users and technicians for assignment and attribution workflows.

Remove Technician

Remove a technician assignment from a Workiz job or lead.

Search Workiz Records

Search jobs, leads, clients, and invoices by a name, phone, email, address, serial number, or custom-field value.

Set Primary Technician

Make an already assigned technician the primary technician on a Workiz job or lead.

Update Job

Update only the selected fields of an existing Workiz job.

Update Lead

Update only selected fields of an existing Workiz lead, including status, schedule, client details, tags, and custom fields.

FRAMEWORKS

How to build Workiz MCP Agent with another framework

FAQ

Frequently asked questions

With a standalone Workiz MCP server, the agents and LLMs can only access a fixed set of Workiz tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Workiz and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Workiz tools.

Yes, absolutely. You can configure which Workiz scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Workiz data and credentials are handled as safely as possible.

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