How to connect Synthflow ai to Claude

Connect Claude Web, Desktop and Cowork to Synthflow ai MCP. Create a new ai assistant for customer support, list all current voice assistants in your account, and more using natural language, with authentication handled for you.

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Synthflow ai is an AI-powered voice automation platform for inbound and outbound customer calls. It boosts engagement and streamlines operational efficiency with conversational voice agents.

79 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Synthflow ai account to Claude via Composio Connect, enabling it to create a new AI assistant for customer support, list all current voice assistants in your account, fetch details for team 'Sales Outreach', and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

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Connecting Synthflow ai to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Synthflow ai account

Back in Claude, ask it to connect to Synthflow ai or give it any Synthflow ai-related task.

For example, ask Claude to:

  • "Create a new AI assistant for customer support"
  • "List all current voice assistants in your account"
  • "Fetch details for team 'Sales Outreach'"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Synthflow ai account is ready to use.

What is the Synthflow ai Claude Connector, and what's possible with it?

The Synthflow ai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Synthflow ai account. It provides structured and secure access to your voice automation tools, so your agent can perform actions like managing voice assistants, handling teams, retrieving phone numbers, and automating call center operations on your behalf.

  • AI assistant management: Create, list, update, or delete AI-powered voice assistants to tailor customer interactions and automate call flows as needed.
  • Team creation and configuration: Set up new teams, modify existing ones, or remove teams to optimize your call center's routing and operational structure.
  • Knowledge base integration: Retrieve and manage knowledge base details to ensure your assistants have accurate, up-to-date information for conversations.
  • Phone number administration: Fetch and organize phone numbers linked to your workspace, making it easy to assign or reassign numbers for inbound and outbound campaigns.
  • Comprehensive assistant and team insights: Access detailed metadata and configuration for both assistants and teams, streamlining oversight and decision-making for your AI-powered operations.

Troubleshooting

1. Why does Claude not use the Composio connector for Synthflow ai?

The connector can show as connected, but Claude must use it in each Synthflow ai conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Synthflow ai again.

2. Why does Claude show an MCP server error before Synthflow ai connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Synthflow ai.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Synthflow ai.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Synthflow ai authorization link not work?

The Composio connector is one server. Your Synthflow ai account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Synthflow ai connection.
  • Composio creates a fresh Synthflow ai authorization link.
  • Open that link in your browser and finish the Synthflow ai sign-in.

4. Why do Synthflow ai actions fail after they worked before?

The Synthflow ai connection can expire or lose permission.

  • Ask Claude to inspect the Synthflow ai connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Synthflow ai account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Synthflow ai.
  • If the action still fails with a permission error, check that the connected account has that permission in Synthflow ai itself.

5. How do I switch to a different Synthflow ai account?

Claude can manage the Synthflow ai connection for you.

  • Ask Claude to disconnect or delete the current Synthflow ai account.
  • Ask Claude to connect Synthflow ai again.
  • Open the new Composio authorization link for Synthflow ai.
  • Sign in with the other Synthflow ai account in the browser.
  • After the account connects, ask Claude to retry the Synthflow ai task.

6. Why is my Synthflow ai connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Synthflow ai connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Synthflow ai tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Synthflow ai.
TOOLS

Supported Tools

Every Synthflow ai action and event your agent gets out of the box.

Add document to knowledge base source

Tool to add a document to a knowledge base source.

Attach Actions to Agent

Tool to attach one or more actions to an agent.

Attach contact to memory store

Tool to attach a contact to a memory store.

Attach knowledge base to agent

Tool to attach a knowledge base to an agent.

Attach memory store to agent

Tool to attach a memory store to an agent.

Create Action

Tool to create a new action in Synthflow AI.

Create Assistant

Tool to create a new assistant.

Create a contact

Tool to create a new contact in Synthflow AI.

Create knowledge base

Tool to create a new knowledge base and return its ID.

Create memory store

Tool to create a new memory store.

Create Phone Book

Tool to create a new phone book.

Create phone book entry

Tool to create a phone book entry.

Create Simulation Case

Tool to create a new simulation case.

Create a simulation scenario

Tool to create a new simulation scenario.

Create a new simulation suite

Tool to create a new simulation suite attached to a specific agent.

Create a new team

Tool to create a new team.

Delete an action

Tool to delete an existing action.

Delete an assistant

Tool to delete an existing AI assistant.

Delete a chat session

Tool to delete a chat session.

Delete a contact

Tool to delete an existing contact.

Delete knowledge base

Tool to delete an existing knowledge base.

Delete a knowledge base source

Tool to delete a source from a knowledge base.

Delete a memory store

Tool to delete a memory store.

Delete a phone book

Tool to delete an existing phone book.

Delete a phone book entry

Tool to delete a phone book entry.

Delete a simulation case

Tool to delete a simulation case by ID.

Delete a simulation scenario

Tool to delete an existing simulation scenario.

Delete a simulation suite

Tool to delete a simulation suite by ID.

Delete a subaccount

Tool to delete an existing subaccount.

Delete a team

Tool to delete an existing team.

Detach actions from assistant

Tool to detach one or more actions from an AI assistant.

Detach knowledge base

Tool to detach a knowledge base from an AI assistant.

Detach contact from memory store

Tool to detach a contact from a memory store.

Detach memory store from agent

Tool to detach a memory store from an agent.

Execute simulation suite

Tool to execute all test cases in a simulation suite.

Export analytics data

Tool to export analytics data for calls within a specified date range.

Get action metadata

Tool to retrieve metadata about a specific action by its ID.

Get AI assistant details

Tool to retrieve details of a specific AI assistant.

Get phone call details

Tool to retrieve the transcript and detailed metadata for a specific phone call.

Get contact details

Tool to retrieve details of a specific contact by its ID.

Get knowledge base

Tool to retrieve details of a specific knowledge base by its ID.

Get memory store

Tool to retrieve details of a specific memory store by its ID.

Get memory store contact data

Tool to retrieve memory data for a specific contact in a memory store.

Get phone numbers

Tool to retrieve a list of phone numbers associated with a workspace.

Get simulation details

Tool to retrieve details of a specific simulation by ID.

Get Simulation Case

Tool to retrieve a simulation case by ID.

Get simulation scenario

Tool to retrieve a simulation scenario by ID.

Get simulation suite by ID

Tool to retrieve a simulation suite by ID.

Get subaccount details

Tool to retrieve detailed metadata about a specific subaccount by ID.

Get team details

Tool to retrieve details of a specific team by its ID.

Initialize Action

Tool to initialize a custom action with specified variables.

List actions

Tool to list all actions in the workspace.

List AI assistants

Tool to list all AI assistants associated with the account.

List call history

Tool to retrieve call history (call logs) with filtering to check outcomes/statuses after placing calls.

List chats

Tool to retrieve a list of chats, optionally filtered by agent ID.

List contacts

Tool to retrieve a list of contacts with optional search filtering.

List memory stores

Tool to list memory stores with optional filtering by title.

List Phone Books

Tool to list all phone books in your workspace.

List Simulation Cases

Tool to list simulation cases with pagination and optional filtering by name or type.

List simulation cases by agent

Tool to list all simulation cases created for a specific agent.

List simulations

Tool to list simulations with pagination and optional filters.

List simulation scenarios

Tool to list simulation scenarios with pagination and optional filtering.

List simulation sessions

Tool to list simulation sessions with pagination and optional filters.

List simulation suites

Tool to list simulation suites with pagination and optional filtering.

List subaccounts

Tool to list all subaccounts associated with the authenticated account.

List teams

Tool to list assistant teams.

List voices

Tool to list all text-to-speech voices in a workspace.

List webhook logs

Tool to retrieve paginated webhook logs with filtering and search capability.

Make a voice call

Tool to initiate a real-time voice call via the AI agent.

Start Simulation

Tool to start a new simulation using a simulation case.

Update Action

Tool to update an existing action in Synthflow AI.

Update Assistant

Tool to update an existing assistant’s settings.

Update a contact

Tool to update an existing contact in Synthflow AI.

Update knowledge base

Tool to update an existing knowledge base's name or usage conditions.

Update memory store

Tool to update an existing memory store's title and description.

Update Simulation Case

Tool to update an existing simulation case.

Update a simulation scenario

Tool to update an existing simulation scenario.

Update an existing simulation suite

Tool to update an existing simulation suite.

Update an existing team

Tool to update an existing team.

FAQ

Frequently asked questions

With a standalone Synthflow ai MCP server, the agents and LLMs can only access a fixed set of Synthflow ai tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Synthflow ai and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Synthflow ai tools.

Yes, absolutely. You can configure which Synthflow ai scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Synthflow ai data and credentials are handled as safely as possible.

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