How to integrate Simla com MCP with LlamaIndex

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Introduction

This guide walks you through connecting Simla com to LlamaIndex using the Composio tool router. By the end, you'll have a working Simla com agent that can create a new customer with email and phone, update order status for a specific order, list customers who registered this week through natural language commands.

This guide will help you understand how to give your LlamaIndex agent real control over a Simla com account through Composio's Simla com MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Simla com with

TL;DR

Here's what you'll learn:
  • Set your OpenAI and Composio API keys
  • Install LlamaIndex and Composio packages
  • Create a Composio Tool Router session for Simla com
  • Connect LlamaIndex to the Simla com MCP server
  • Build a Simla com-powered agent using LlamaIndex
  • Interact with Simla com through natural language

What is LlamaIndex?

LlamaIndex is a data framework for building LLM applications. It provides tools for connecting LLMs to external data sources and services through agents and tools.

Key features include:

  • ReAct Agent: Reasoning and acting pattern for tool-using agents
  • MCP Tools: Native support for Model Context Protocol
  • Context Management: Maintain conversation context across interactions
  • Async Support: Built for async/await patterns

What is the Simla com MCP server, and what's possible with it?

The Simla com MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Simla com account. It provides structured and secure access to customer records, order management, delivery integration, and custom field data, so your agent can perform actions like creating orders, managing customers, updating tasks, and extending your CRM—all on your behalf.

  • Customer management and updates: Easily create new customers, update their details, or fetch specific customer profiles using flexible filters and identifiers.
  • Order creation and editing: Let your agent register new orders, update existing ones, or retrieve order information to streamline your sales and fulfillment workflows.
  • Custom field management: Enable your agent to create or update custom metadata fields for orders, customers, or companies, so your CRM data model can adapt to your business needs.
  • Task automation and tracking: Automatically create new tasks, assign them to team members, and keep all task details up to date for efficient collaboration and follow-up.
  • Bulk customer retrieval and segmentation: Fetch lists of customers with custom filters to support segmentation, analysis, or targeted outreach directly from your agent.

Supported Tools & Triggers

Tools
Add Customer Interaction FavoriteTool to add a product offer to a customer's list of favorites.
Combine CustomersTool to combine multiple customers into one.
Combine Corporate CustomersTool to combine multiple corporate customers into one.
Combine OrdersTool to combine two orders into one.
Create CostCreate a new cost record in Simla CRM.
Create CustomerCreates a new customer in Simla.
Create Corporate CustomerCreates a new corporate customer in Simla.
Create Customer Interaction Cart SetTool to create or overwrite shopping cart data for a customer.
Create Corporate Customer AddressCreates a new address for a corporate customer in Simla.
Create Corporate Customer CompanyTool to create a company for a corporate customer in Simla.
Create Corporate Customer ContactTool to create a link between a corporate customer and a contact person.
Create Corporate Customer NoteTool to create a note for a corporate customer.
Create Customer NoteTool to create a note for a customer.
Create Custom FieldTool to create a custom field for a specified entity in Simla.
Create Custom Fields DictionaryTool to create a custom fields dictionary with elements.
Calculate Loyalty DiscountTool to calculate maximum loyalty discount and bonuses for an order.
Create OrderCreate a new order in Simla with customer details and line items.
Create Orders LinkTool to create a link between multiple orders in Simla.
Create Order PackTool to create a new order pack in Simla.
Create Order PaymentCreate a new payment record for an order in Simla CRM.
Create Reference CourierTool to create a new courier in Simla.
Create Reference CurrencyTool to create a new currency in Simla.
Create Store Inventories UploadTool to batch update inventory quantities and purchase prices across warehouses/stores.
Create Store Product GroupsTool to create a new product group in Simla.
Batch Create Store ProductsTool to batch create products and services in the store catalog.
Create TaskTool to create a new task.
Create Web Analytics Visits UploadTool to batch upload web analytics visit records to Simla CRM.
Delete CostTool to delete a cost by ID.
Delete Corporate Customer NoteTool to delete a corporate customer note by ID.
Delete Customer NoteTool to delete a customer note by ID.
Delete Order PaymentTool to delete an order payment by ID.
Edit CostTool to edit an existing cost record by ID.
Edit CustomerTool to edit an existing customer.
Edit Corporate CustomerTool to edit an existing corporate customer.
Edit Corporate Customer AddressTool to edit an address for a corporate customer.
Edit Corporate Customer CompanyTool to edit a company associated with a corporate customer.
Edit Corporate Customer ContactTool to edit the link between a corporate customer and a contact person.
Edit Custom FieldEdit an existing custom field's properties by entity type and field code.
Edit Custom Fields DictionaryTool to edit an existing custom fields directory by code.
Edit Delivery Generic SettingTool to register or edit a delivery service integration configuration.
Edit FileTool to edit an existing file by ID.
Edit Integration ModuleTool to create or edit an integration module configuration.
Edit OrderTool to edit an existing order by external ID.
Edit Orders PaymentTool to edit an existing order payment.
Edit Reference Cost GroupTool to edit an existing cost group by code.
Edit Reference Cost ItemTool to edit an existing cost item reference by code.
Edit Reference CourierTool to edit an existing courier by ID.
Edit Reference CurrencyTool to edit an existing currency configuration by ID.
Edit Reference Delivery ServiceTool to edit an existing delivery service by code.
Edit Reference Delivery TypeTool to create or edit a delivery type in Simla.
Edit Reference Order MethodTool to edit an existing order method reference by code.
Edit Reference Order TypeTool to create or edit an order type by code.
Edit Reference Payment StatusTool to edit an existing payment status reference by code.
Edit Reference Payment TypeTool to edit an existing payment type or create a new one by code.
Edit Reference Price TypeTool to edit an existing price type in the reference data.
Edit Product StatusTool to create or edit product status in the reference directory.
Edit Reference StatusesTool to edit an existing order status reference by code.
Edit Reference StoresTool to create or edit a warehouse/store by code.
Edit Reference SubscriptionTool to create or edit a subscription category in Simla.
Edit Reference UnitTool to create or edit a unit of measurement reference by code.
Edit Store Product GroupTool to edit an existing product group by external ID.
Edit Store Products BatchTool to batch edit multiple products and services at once.
Edit Store SettingTool to register or update warehouse system configuration in Simla.
Edit TaskTool to edit an existing task.
Edit Telephony SettingTool to create or edit a telephony integration setting in Simla.
Fix Corporate Customers External IDsTool to perform mass recording of corporate customer external IDs in Simla.
Fix Customers External IDsTool to perform mass recording of customer external IDs in Simla.
Fix Orders External IDsTool to perform mass recording of order external IDs in Simla.
Get API CredentialsTool to retrieve available API methods and stores for the current API key.
Get API VersionsTool to retrieve a list of available API versions.
Get CostRetrieves detailed information about a specific cost record by its ID.
Get CustomerRetrieves detailed information about a specific customer by ID or external ID.
Get Corporate CustomerRetrieves detailed information about a corporate customer by external ID.
Get Customer Interaction FavoritesTool to retrieve a list of favorite product offers for a specific customer.
Get CustomersTool to retrieve a list of customers.
Get Corporate CustomersTool to retrieve a list of corporate customers matching the specified filters.
Get Corporate Customer CompaniesTool to retrieve the list of companies associated with a corporate customer contact person.
Get Corporate Customers HistoryTool to retrieve corporate customer change history for synchronization or audit purposes.
Get Corporate Customers NotesTool to retrieve a list of corporate customer notes.
Get Customers HistoryTool to retrieve customer change history for synchronization or audit purposes.
Get Customers NotesTool to retrieve a list of customer notes.
Get Custom FieldTool to retrieve detailed information about a specific custom field by entity and code.
Get Custom FieldsTool to list custom fields.
Get Custom Fields DictionariesTool to retrieve the list of custom dictionaries.
Get Custom Fields DictionaryTool to retrieve a custom fields dictionary by its code identifier.
Get Delivery Generic SettingTool to retrieve integration configuration for a delivery module instance.
Get Delivery ShipmentsTool to retrieve a list of delivery shipments.
Get FilesTool to retrieve a list of files.
Get Loyalty AccountsTool to retrieve a list of customer loyalty program accounts.
Get Loyalty Bonus OperationsTool to retrieve the history of bonus account operations for all participations.
Get Loyalty LoyaltiesTool to retrieve a list of loyalty programs.
Get OrderTool to retrieve detailed information about a specific order.
Get OrdersTool to retrieve a list of orders.
Get Orders HistoryTool to retrieve order change history.
Get Orders Packs HistoryTool to retrieve the history of order packing changes.
Get ProductsTool to retrieve a list of products.
Get Reference Cost GroupsTool to retrieve a list of all cost groups configured in the system.
Get Reference Cost ItemsTool to retrieve a list of all cost items configured in the system.
Get Reference CountriesTool to retrieve a list of all available country ISO codes in the system.
Get Reference CouriersTool to retrieve the list of available couriers.
Get Reference CurrenciesTool to retrieve the list of all configured currencies in the system.
Get Reference Delivery ServicesTool to retrieve a list of all configured delivery services in the system.
Get Reference Delivery TypesTool to retrieve the list of delivery types from the system.
Get Reference Legal EntitiesTool to retrieve a list of all configured legal entities in the system.
Get MessageGateway ChannelsTool to retrieve a list of all MessageGateway channels in the system.
Get Reference Order MethodsTool to retrieve a list of all available order methods in the system.
Get Reference Order TypesTool to retrieve the list of order types from the system.
Get Reference Payment StatusesTool to retrieve the list of payment statuses configured in the system.
Get Reference Payment TypesTool to retrieve a list of all configured payment types in the system.
Get Reference Price TypesTool to retrieve the list of price types from the reference data.
Get Product StatusesTool to retrieve the list of all product statuses configured in the system.
Get Reference StatusesTool to retrieve the list of order statuses from the system.
Get Reference Status GroupsTool to retrieve the list of all order status groups in the system.
Get Reference SubscriptionsTool to retrieve the list of all subscription categories in the system.
Get Reference UnitsTool to retrieve the list of units of measurement from the system.
Get SegmentsTool to retrieve a list of customer segments.
Get SettingsTool to retrieve system settings including default currency, language, timezone, and message gateway configuration.
Get SitesTool to retrieve a list of all configured sites/stores in the system.
Get Statistic UpdateTool to trigger an update of CRM basic statistics.
Get Store InventoriesTool to retrieve store inventories with leftover stocks and purchasing prices.
Get Store OffersTool to retrieve a list of store offers with pagination support.
Get Store Products PropertiesTool to retrieve a list of product properties from the store.
Get Store Products Properties ValuesTool to retrieve product property values from the store.
Get StoresTool to retrieve a list of all warehouses/stores in the system.
Get TaskRetrieves detailed information about a specific task by its ID.
Get TasksTool to retrieve a list of tasks with optional filters.
Get Tasks CommentsTool to retrieve comments on a specific task by task ID.
Get Tasks HistoryTool to retrieve task change history.
Get Telephony SettingTool to retrieve telephony integration settings by code.
Get UserTool to retrieve detailed information about a specific user by ID.
Get User GroupsTool to retrieve a list of user groups with their permissions and configuration.
Get UsersTool to retrieve a list of users.
Update Customer SubscriptionsTool to subscribe or unsubscribe a customer to mailing channels.
Update User StatusTool to change a user's status.
Upload CostsTool to batch upload cost records to Simla CRM.
Upload CustomersTool to batch upload customer records to Simla CRM.
Upload Corporate CustomersTool to batch upload corporate customers to Simla.
Upload OrdersUpload multiple orders to Simla in a single batch operation.
Upload Store PricesTool to batch update SKU prices in Simla store catalog.
Upload Web Analytics Client IDsTool to batch upload web analytics client IDs to Simla CRM for tracking purposes.
Upload Web Analytics SourcesTool to batch upload web analytics sources to Simla CRM.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Prerequisites

Before you begin, make sure you have:
  • Python 3.8/Node 16 or higher installed
  • A Composio account with the API key
  • An OpenAI API key
  • A Simla com account and project
  • Basic familiarity with async Python/Typescript

Getting API Keys for OpenAI, Composio, and Simla com

OpenAI API key (OPENAI_API_KEY)
  • Go to the OpenAI dashboard
  • Create an API key if you don't have one
  • Assign it to OPENAI_API_KEY in .env
Composio API key and user ID
  • Log into the Composio dashboard
  • Copy your API key from Settings
    • Use this as COMPOSIO_API_KEY
  • Pick a stable user identifier (email or ID)
    • Use this as COMPOSIO_USER_ID

Installing dependencies

pip install composio-llamaindex llama-index llama-index-llms-openai llama-index-tools-mcp python-dotenv

Create a new Python project and install the necessary dependencies:

  • composio-llamaindex: Composio's LlamaIndex integration
  • llama-index: Core LlamaIndex framework
  • llama-index-llms-openai: OpenAI LLM integration
  • llama-index-tools-mcp: MCP client for LlamaIndex
  • python-dotenv: Environment variable management

Set environment variables

bash
OPENAI_API_KEY=your-openai-api-key
COMPOSIO_API_KEY=your-composio-api-key
COMPOSIO_USER_ID=your-user-id

Create a .env file in your project root:

These credentials will be used to:

  • Authenticate with OpenAI's GPT-5 model
  • Connect to Composio's Tool Router
  • Identify your Composio user session for Simla com access

Import modules

import asyncio
import os
import dotenv

from composio import Composio
from composio_llamaindex import LlamaIndexProvider
from llama_index.core.agent.workflow import ReActAgent
from llama_index.core.workflow import Context
from llama_index.llms.openai import OpenAI
from llama_index.tools.mcp import BasicMCPClient, McpToolSpec

dotenv.load_dotenv()

Create a new file called simla com_llamaindex_agent.py and import the required modules:

Key imports:

  • asyncio: For async/await support
  • Composio: Main client for Composio services
  • LlamaIndexProvider: Adapts Composio tools for LlamaIndex
  • ReActAgent: LlamaIndex's reasoning and action agent
  • BasicMCPClient: Connects to MCP endpoints
  • McpToolSpec: Converts MCP tools to LlamaIndex format

Load environment variables and initialize Composio

OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not OPENAI_API_KEY:
    raise ValueError("OPENAI_API_KEY is not set in the environment")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment")

What's happening:

This ensures missing credentials cause early, clear errors before the agent attempts to initialise.

Create a Tool Router session and build the agent function

async def build_agent() -> ReActAgent:
    composio_client = Composio(
        api_key=COMPOSIO_API_KEY,
        provider=LlamaIndexProvider(),
    )

    session = composio_client.create(
        user_id=COMPOSIO_USER_ID,
        toolkits=["simla_com"],
    )

    mcp_url = session.mcp.url
    print(f"Composio MCP URL: {mcp_url}")

    mcp_client = BasicMCPClient(mcp_url, headers={"x-api-key": COMPOSIO_API_KEY})
    mcp_tool_spec = McpToolSpec(client=mcp_client)
    tools = await mcp_tool_spec.to_tool_list_async()

    llm = OpenAI(model="gpt-5")

    description = "An agent that uses Composio Tool Router MCP tools to perform Simla com actions."
    system_prompt = """
    You are a helpful assistant connected to Composio Tool Router.
    Use the available tools to answer user queries and perform Simla com actions.
    """
    return ReActAgent(tools=tools, llm=llm, description=description, system_prompt=system_prompt, verbose=True)

What's happening here:

  • We create a Composio client using your API key and configure it with the LlamaIndex provider
  • We then create a tool router MCP session for your user, specifying the toolkits we want to use (in this case, simla com)
  • The session returns an MCP HTTP endpoint URL that acts as a gateway to all your configured tools
  • LlamaIndex will connect to this endpoint to dynamically discover and use the available Simla com tools.
  • The MCP tools are mapped to LlamaIndex-compatible tools and plug them into the Agent.

Create an interactive chat loop

async def chat_loop(agent: ReActAgent) -> None:
    ctx = Context(agent)
    print("Type 'quit', 'exit', or Ctrl+C to stop.")

    while True:
        try:
            user_input = input("\nYou: ").strip()
        except (KeyboardInterrupt, EOFError):
            print("\nBye!")
            break

        if not user_input or user_input.lower() in {"quit", "exit"}:
            print("Bye!")
            break

        try:
            print("Agent: ", end="", flush=True)
            handler = agent.run(user_input, ctx=ctx)

            async for event in handler.stream_events():
                # Stream token-by-token from LLM responses
                if hasattr(event, "delta") and event.delta:
                    print(event.delta, end="", flush=True)
                # Show tool calls as they happen
                elif hasattr(event, "tool_name"):
                    print(f"\n[Using tool: {event.tool_name}]", flush=True)

            # Get final response
            response = await handler
            print()  # Newline after streaming
        except KeyboardInterrupt:
            print("\n[Interrupted]")
            continue
        except Exception as e:
            print(f"\nError: {e}")

What's happening here:

  • We're creating a direct terminal interface to chat with your Simla com database
  • The LLM's responses are streamed to the CLI for faster interaction.
  • The agent uses context to maintain conversation history
  • You can type 'quit' or 'exit' to stop the chat loop gracefully
  • Agent responses and any errors are displayed in a clear, readable format

Define the main entry point

async def main() -> None:
    agent = await build_agent()
    await chat_loop(agent)

if __name__ == "__main__":
    # Handle Ctrl+C gracefully
    signal.signal(signal.SIGINT, lambda s, f: (print("\nBye!"), exit(0)))
    try:
        asyncio.run(main())
    except KeyboardInterrupt:
        print("\nBye!")

What's happening here:

  • We're orchestrating the entire application flow
  • The agent gets built with proper error handling
  • Then we kick off the interactive chat loop so you can start talking to Simla com

Run the agent

npx ts-node llamaindex-agent.ts

When prompted, authenticate and authorise your agent with Simla com, then start asking questions.

Complete Code

Here's the complete code to get you started with Simla com and LlamaIndex:

import asyncio
import os
import signal
import dotenv

from composio import Composio
from composio_llamaindex import LlamaIndexProvider
from llama_index.core.agent.workflow import ReActAgent
from llama_index.core.workflow import Context
from llama_index.llms.openai import OpenAI
from llama_index.tools.mcp import BasicMCPClient, McpToolSpec

dotenv.load_dotenv()

OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not OPENAI_API_KEY:
    raise ValueError("OPENAI_API_KEY is not set")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")

async def build_agent() -> ReActAgent:
    composio_client = Composio(
        api_key=COMPOSIO_API_KEY,
        provider=LlamaIndexProvider(),
    )

    session = composio_client.create(
        user_id=COMPOSIO_USER_ID,
        toolkits=["simla_com"],
    )

    mcp_url = session.mcp.url
    print(f"Composio MCP URL: {mcp_url}")

    mcp_client = BasicMCPClient(mcp_url, headers={"x-api-key": COMPOSIO_API_KEY})
    mcp_tool_spec = McpToolSpec(client=mcp_client)
    tools = await mcp_tool_spec.to_tool_list_async()

    llm = OpenAI(model="gpt-5")
    description = "An agent that uses Composio Tool Router MCP tools to perform Simla com actions."
    system_prompt = """
    You are a helpful assistant connected to Composio Tool Router.
    Use the available tools to answer user queries and perform Simla com actions.
    """
    return ReActAgent(
        tools=tools,
        llm=llm,
        description=description,
        system_prompt=system_prompt,
        verbose=True,
    );

async def chat_loop(agent: ReActAgent) -> None:
    ctx = Context(agent)
    print("Type 'quit', 'exit', or Ctrl+C to stop.")

    while True:
        try:
            user_input = input("\nYou: ").strip()
        except (KeyboardInterrupt, EOFError):
            print("\nBye!")
            break

        if not user_input or user_input.lower() in {"quit", "exit"}:
            print("Bye!")
            break

        try:
            print("Agent: ", end="", flush=True)
            handler = agent.run(user_input, ctx=ctx)

            async for event in handler.stream_events():
                # Stream token-by-token from LLM responses
                if hasattr(event, "delta") and event.delta:
                    print(event.delta, end="", flush=True)
                # Show tool calls as they happen
                elif hasattr(event, "tool_name"):
                    print(f"\n[Using tool: {event.tool_name}]", flush=True)

            # Get final response
            response = await handler
            print()  # Newline after streaming
        except KeyboardInterrupt:
            print("\n[Interrupted]")
            continue
        except Exception as e:
            print(f"\nError: {e}")

async def main() -> None:
    agent = await build_agent()
    await chat_loop(agent)

if __name__ == "__main__":
    # Handle Ctrl+C gracefully
    signal.signal(signal.SIGINT, lambda s, f: (print("\nBye!"), exit(0)))
    try:
        asyncio.run(main())
    except KeyboardInterrupt:
        print("\nBye!")

Conclusion

You've successfully connected Simla com to LlamaIndex through Composio's Tool Router MCP layer. Key takeaways:
  • Tool Router dynamically exposes Simla com tools through an MCP endpoint
  • LlamaIndex's ReActAgent handles reasoning and orchestration; Composio handles integrations
  • The agent becomes more capable without increasing prompt size
  • Async Python provides clean, efficient execution of agent workflows
You can easily extend this to other toolkits like Gmail, Notion, Stripe, GitHub, and more by adding them to the toolkits parameter.

How to build Simla com MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Simla com MCP?

With a standalone Simla com MCP server, the agents and LLMs can only access a fixed set of Simla com tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Simla com and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with LlamaIndex?

Yes, you can. LlamaIndex fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Simla com tools.

Can I manage the permissions and scopes for Simla com while using Tool Router?

Yes, absolutely. You can configure which Simla com scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Simla com data and credentials are handled as safely as possible.

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