How to connect Retellai to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your Retellai account to Cowork via Composio Connect, enabling it to list all phone numbers linked to your account, retrieve call details for a specific agent this week, buy a new phone number with area code 415, and more such actions on your behalf without compromising your account security.

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RetellAI is a platform for capturing calls and transcripts, centralizing business conversations. It helps teams analyze interactions and extract insights to improve customer experience.

67 Tools

Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Retellai account to Cowork via Composio Connect, enabling it to list all phone numbers linked to your account, retrieve call details for a specific agent this week, buy a new phone number with area code 415, and more such actions on your behalf without compromising your account security.

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Connecting Retellai to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Retellai account

Back in Cowork, ask the agent to connect to Retellai or give it any Retellai-related task.

For example, ask Cowork to:

  • "List all phone numbers linked to your account"
  • "Retrieve call details for a specific agent this week"
  • "Buy a new phone number with area code 415"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Retellai account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Retellai through MCP without you sharing account credentials directly with the agent.

What is the Retellai MCP server, and what's possible with it?

The Retellai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Retellai account. It provides structured and secure access to your call records, phone numbers, and conversation transcripts, so your agent can perform actions like retrieving call details, managing phone numbers, initiating outbound calls, and analyzing voice data on your behalf.

  • Retrieve and analyze call records: Your agent can fetch detailed call logs, filter by agent or time, and surface insights from past conversations.
  • Initiate outbound and web-based calls: Easily direct your agent to start new phone or web calls between specific numbers or agents, supporting various business workflows.
  • Manage phone numbers and assignments: Buy, update, or delete phone numbers, and bind them to agents for streamlined inbound and outbound call handling.
  • Access and review call transcripts and details: Let your agent drill down into specific calls, pulling transcripts and metadata for compliance, training, or analytics.
  • Explore and configure voice settings: Fetch detailed information about available voice options, including provider, accent, gender, and preview audio for customization of call experiences.
TOOLS

Supported Tools

Every Retellai action and event your agent gets out of the box.

Add community voice

Add a community voice from ElevenLabs to your Retell voice library.

Add sources to knowledge base

Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI.

Buy a new phone number bind agents

This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls.

Create Voice AI Agent

Create a new voice AI agent with specified configuration.

Create a new outbound phone call

Initiate an outbound call by POST to '/v2/create-phone-call'.

Create a new web call

The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response.

Create Batch Test

Tool to create a batch test job that runs multiple test cases against an agent.

Create a new chat session

Tool to create a new chat session with a chat agent.

Create a new chat agent

Create a new chat agent with specified configuration.

Create chat completion

Tool to create a chat completion for an existing chat session, generating the agent's response to a user message.

Create conversation flow

Create a new Conversation Flow that can be attached to an agent for response generation.

Create conversation flow component

Creates a new shared conversation flow component at POST '/create-conversation-flow-component'.

Create a new knowledge base

Tool to create a new knowledge base in Retell AI with texts, files, and URLs.

Create Retell LLM Response Engine

Create a new Retell LLM Response Engine that can be attached to an agent.

Create Test Case Definition

Tool to create a test case definition for agent QA testing in Retell AI.

Delete agent

Deletes an existing agent by its unique identifier.

Delete call

Delete a specific call and its associated data by call ID.

Delete chat agent

Delete an existing chat agent by its unique identifier.

Delete conversation flow

Delete a conversation flow and all its versions.

Delete conversation flow component

Delete a shared conversation flow component.

Delete knowledge base

Delete an existing knowledge base by its unique identifier.

Delete knowledge base source

Delete an existing source from a knowledge base.

Delete phone number

Tool to delete an existing phone number from Retell AI.

Delete Retell LLM

Delete an existing Retell LLM Response Engine by its unique identifier.

Delete test case definition

Delete a test case definition by its unique identifier.

End chat

Tool to end an active chat session.

Retrieve details of a specific agent

Retrieve details of a specific agent by its unique identifier.

Get agent versions

Tool to retrieve all versions of a specific agent.

Get batch test

Retrieve details and results of a specific batch test job.

Get chat details

Tool to retrieve details of a specific chat session by chat ID.

Retrieve details of a specific chat agent

Retrieve details of a specific chat agent by its unique identifier.

Get all versions of a chat agent

Retrieve all versions of a specific chat agent by its unique identifier.

Get concurrency

Retrieves the current concurrency and concurrency limits for the organization.

Get Conversation Flow

Retrieve details of a specific Conversation Flow by its ID.

Get conversation flow component

Retrieves a shared conversation flow component by its unique identifier.

Get knowledge base

Retrieve details of a specific knowledge base by its unique identifier.

Retrieve details of a specific Retell LLM

Retrieve details of a specific Retell LLM Response Engine by its unique identifier.

Import phone number

Tool to import a phone number from custom telephony and bind agents to it.

List agents

Retrieves a list of all agents associated with the account.

List all chats

Tool to retrieve a list of all chats associated with the account.

List all phone numbers

Retrieves a list of all phone numbers associated with the account.

List batch tests

Tool to list batch test jobs for a response engine.

List chat agents

Tool to retrieve a list of all chat agents associated with the account.

List conversation flow components

Retrieves a list of all shared conversation flow components.

List conversation flows

Tool to list all conversation flows that can be attached to an agent.

List knowledge bases

Tool to retrieve all knowledge bases associated with the account.

List Retell LLMs

Tool to list all Retell LLM Response Engines that can be attached to an agent.

List test case definitions

Tool to list test case definitions for a response engine (Retell LLM or Conversation Flow).

List test runs

Tool to list all test case jobs (test runs) for a batch test job.

List voices

List all voices available to the user.

Publish agent

Publishes the latest version of the agent and creates a new draft agent with a newer version.

Publish chat agent

Publishes the latest version of the chat agent and creates a new draft chat agent with a newer version.

Register phone call

Register a phone call for custom telephony integration with Retell AI.

Retrieve call details

Tool to retrieve call details with filtering options.

Retrieve call details by id

Retrieve call details by ID for web/phone calls, including type, agent ID, status, timestamps, and web access token; covering responses from success to server errors.

Retrieve phone number details

Tool to retrieve details of a specific phone number from Retell AI.

Retrieve details of a specific voice

Tool to retrieve details of a specific voice by its voice_id.

Search community voice

Search for community voices from voice providers.

Update agent

Update an existing agent's latest draft version.

Update call

Update an active call's parameters such as metadata, dynamic variables, or data storage settings.

Update chat agent

Update an existing chat agent configuration.

Update chat metadata

Tool to update metadata and sensitive data storage settings for an existing chat.

Update conversation flow

Update an existing conversation flow configuration.

Update conversation flow component

Update an existing shared conversation flow component by its ID.

Update phone number configuration

Update agent bound to a purchased phone number.

Update Retell LLM Response Engine

Update an existing Retell LLM Response Engine by its unique identifier.

Update test case definition

Update a test case definition for agent testing.

FAQ

Frequently asked questions

With a standalone Retellai MCP server, the agents and LLMs can only access a fixed set of Retellai tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Retellai and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Retellai tools.

Yes, absolutely. You can configure which Retellai scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Retellai data and credentials are handled as safely as possible.

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