How to connect Re amaze to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your Re amaze account to Cowork via Composio Connect, enabling it to list all tags used in recent reports, show most popular response templates for support, analyze tag trends from last week's conversations, and more such actions on your behalf without compromising your account security.

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Re:amaze is a multi-channel customer support platform for live chat, email, and social messaging. Streamline customer conversations and automate workflows across all your support channels.

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Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Re amaze account to Cowork via Composio Connect, enabling it to list all tags used in recent reports, show most popular response templates for support, analyze tag trends from last week's conversations, and more such actions on your behalf without compromising your account security.

Also integrate Re amaze with

OpenAI Agents SDKClaude Agent SDKClaude CodeCodexOpenClawHermesCLIGoogle ADKLangChainVercel AI SDKMastra AILlamaIndexCrewAI

Connecting Re amaze to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Re amaze account

Back in Cowork, ask the agent to connect to Re amaze or give it any Re amaze-related task.

For example, ask Cowork to:

  • "List all tags used in recent reports"
  • "Show most popular response templates for support"
  • "Analyze tag trends from last week's conversations"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Re amaze account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Re amaze through MCP without you sharing account credentials directly with the agent.

What is the Re amaze MCP server, and what's possible with it?

The Re amaze MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Re:amaze account. It provides structured and secure access to your customer support environment, so your agent can retrieve report tags, access canned response templates, and streamline support workflows for your team.

  • Tag usage analytics: Instantly pull all tags used in reports so your agent can analyze conversation trends, monitor support topics, or generate insights about ticket categorization.
  • Effortless response template retrieval: Fetch your brand's pre-built response templates, making it easy for the agent to suggest or automate consistent replies across channels.
  • Streamlined reply suggestions: Quickly surface relevant canned responses for agents or bots to use, speeding up customer replies and ensuring brand consistency.
  • Support workflow automation: Leverage tags and templates to help your agent automate repetitive customer support tasks and standardize communication processes.
TOOLS

Supported Tools

Every Re amaze action and event your agent gets out of the box.

Get report tags

Tool to retrieve a list of tags used in reports.

Get Response Templates

Tool to retrieve response templates for the brand.

FRAMEWORKS

How to build Re amaze MCP Agent with another framework

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Re amaze MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Re amaze MCP with Claude Agent SDK

Claude Code logo

Claude Code

Use Re amaze MCP with Claude Code

Codex logo

Codex

Use Re amaze MCP with Codex

OpenClaw logo

OpenClaw

Use Re amaze MCP with OpenClaw

Hermes logo

Hermes

Use Re amaze MCP with Hermes

CLI logo

CLI

Use Re amaze MCP with CLI

Google ADK logo

Google ADK

Use Re amaze MCP with Google ADK

LangChain logo

LangChain

Use Re amaze MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Re amaze MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Re amaze MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Re amaze MCP with LlamaIndex

CrewAI logo

CrewAI

Use Re amaze MCP with CrewAI

FAQ

Frequently asked questions

With a standalone Re amaze MCP server, the agents and LLMs can only access a fixed set of Re amaze tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Re amaze and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Re amaze tools.

Yes, absolutely. You can configure which Re amaze scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Re amaze data and credentials are handled as safely as possible.

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