How to connect Re amaze to Claude

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Re amaze account to Claude via Composio Connect, enabling it to list all tags used in recent reports, show most popular response templates for support, analyze tag trends from last week's conversations, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Connecting Re amaze to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Click Add custom connector and paste in the Composio MCP server URL:

The Re amaze MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Re:amaze account. It provides structured and secure access to your customer support environment, so your agent can retrieve report tags, access canned response templates, and streamline support workflows for your team.

• Tag usage analytics: Instantly pull all tags used in reports so your agent can analyze conversation trends, monitor support topics, or generate insights about ticket categorization.
• Effortless response template retrieval: Fetch your brand's pre-built response templates, making it easy for the agent to suggest or automate consistent replies across channels.
• Streamlined reply suggestions: Quickly surface relevant canned responses for agents or bots to use, speeding up customer replies and ensuring brand consistency.
• Support workflow automation: Leverage tags and templates to help your agent automate repetitive customer support tasks and standardize communication processes.