How to integrate Re amaze MCP with Atomic Agent

Connect Atomic Agent to Re amaze MCP. List all tags used in recent reports, show most popular response templates for support, and more using natural language, with authentication handled for you.

Re amaze logoRe amaze
Api Key

Re:amaze is a multi-channel customer support platform for live chat, email, and social messaging. Streamline customer conversations and automate workflows across all your support channels.

2 Tools

Introduction

Atomic Agent is an open-source AI agent that runs on your machine and supports local models through llama.cpp. Connect it to 1,500+ apps through Composio, including Re amaze.

This guide uses Atomic Agent's built-in Composio integration. You need Atomic Agent v0.5.6 or later, your own Composio API key, and a Re amaze account. See the Atomic Agent documentation for installation instructions.

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How Atomic Agent connects to Re amaze

Atomic Agent connects to Composio's Tool Router over Streamable HTTP MCP. It discovers the tools needed for your request, and Composio handles account authentication.

Execution and account-connection tools follow Atomic Agent's configured approval policy. Review any approval prompt before allowing an action on your connected account.

Connect Re amaze to Atomic Agent

  1. Sign up or sign in to the Composio dashboard. Copy your API key.
  2. In Atomic Agent, open the Integrations tab and select Composio. Select API key, press e, paste the key, and press Enter. The tools become available immediately, without a restart.
  3. Ask Atomic Agent to do something in Re amaze. It searches Composio for the right tool.
  4. On first use, open the sign-in link returned in the chat. Connect your Re amaze account, then return to Atomic Agent to continue.

Headless setup

Add the following line to ~/.atomic-agent/.env, replacing YOUR_COMPOSIO_API_KEY with your key. Start Atomic Agent after saving the file.

bash
COMPOSIO_API_KEY=YOUR_COMPOSIO_API_KEY

What is the Re amaze MCP server, and what's possible with it?

The Re amaze MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Re:amaze account. It provides structured and secure access to your customer support environment, so your agent can retrieve report tags, access canned response templates, and streamline support workflows for your team.

  • Tag usage analytics: Instantly pull all tags used in reports so your agent can analyze conversation trends, monitor support topics, or generate insights about ticket categorization.
  • Effortless response template retrieval: Fetch your brand's pre-built response templates, making it easy for the agent to suggest or automate consistent replies across channels.
  • Streamlined reply suggestions: Quickly surface relevant canned responses for agents or bots to use, speeding up customer replies and ensuring brand consistency.
  • Support workflow automation: Leverage tags and templates to help your agent automate repetitive customer support tasks and standardize communication processes.

Use Re amaze from Atomic Agent

With your account connected, ask Atomic Agent to work with Re amaze in natural language. You can connect more apps through the same Composio integration as you need them.

Visit the Atomic Agent website or inspect the Atomic Agent source code.

Troubleshooting

Why is my API key rejected?

Copy the key directly from the Composio dashboard. Atomic Agent requires ASCII characters because it sends the key in an HTTP header. Remove any extra characters introduced when copying.

Why are Composio tools unavailable after saving a key?

Check that you use Atomic Agent v0.5.6 or later and that Composio is enabled in your configuration. A "composio": { "enabled": false } setting disables the integration while keeping the saved key on disk.

Does Composio have a free plan?

The Hobby plan includes 100,000 tool calls per month. Composio-managed OAuth apps have a lower included allowance. See Composio pricing for the current limits that apply to your connection.

TOOLS

Supported Tools

Every Re amaze action and event your agent gets out of the box.

Get report tags

Tool to retrieve a list of tags used in reports.

Get Response Templates

Tool to retrieve response templates for the brand.

FAQ

Frequently asked questions

With a standalone Re amaze MCP server, the agents and LLMs can only access a fixed set of Re amaze tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Re amaze and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Atomic Agent fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Re amaze tools.

Yes, absolutely. You can configure which Re amaze scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Re amaze data and credentials are handled as safely as possible.

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