How to integrate Productboard MCP with OpenAI Agents SDK

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Introduction

This guide walks you through connecting Productboard to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Productboard agent that can create a new feature idea in productboard, list all features in the current release, add customer feedback to a specific feature through natural language commands.

This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Productboard account through Composio's Productboard MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Productboard with

TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Install the necessary dependencies
  • Initialize Composio and create a Tool Router session for Productboard
  • Configure an AI agent that can use Productboard as a tool
  • Run a live chat session where you can ask the agent to perform Productboard operations

What is OpenAI Agents SDK?

The OpenAI Agents SDK is a lightweight framework for building AI agents that can use tools and maintain conversation state. It provides a simple interface for creating agents with hosted MCP tool support.

Key features include:

  • Hosted MCP Tools: Connect to external services through hosted MCP endpoints
  • SQLite Sessions: Persist conversation history across interactions
  • Simple API: Clean interface with Agent, Runner, and tool configuration
  • Streaming Support: Real-time response streaming for interactive applications

What is the Productboard MCP server, and what's possible with it?

The Productboard MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Productboard account. It provides structured and secure access to your product management workspace, so your agent can perform actions like managing feature ideas, collecting user feedback, prioritizing roadmap items, and aligning strategic goals on your behalf.

  • Centralized feedback collection: Let your agent gather, aggregate, and organize product feedback from stakeholders and customers, so nothing slips through the cracks.
  • Feature and idea management: Enable your agent to create, update, categorize, and prioritize feature ideas or product requests in your Productboard workspace.
  • Roadmap planning and alignment: Ask your agent to assist in building and updating product roadmaps, ensuring initiatives align with business objectives and customer needs.
  • Insightful prioritization workflows: Have the agent score, sort, and recommend features for development using built-in prioritization frameworks and customer impact data.
  • Collaboration and stakeholder updates: Empower your agent to share status updates, progress changes, and new plans with internal teams and stakeholders directly from Productboard.

Supported Tools & Triggers

Tools
Add Note FollowersTool to add multiple followers to a Productboard note.
Add Note TagAdds a tag to a Productboard note for categorization and organization.
Create Company in ProductboardTool to create a new company in Productboard.
Create Company Custom FieldTool to create a new custom field for companies.
Create ComponentTool to create a new (sub)component under a product or component.
Create Entity RelationshipTool to create a relationship between two entities in Productboard.
Create Entity (v2)Tool to create a new entity in Productboard using the v2 API.
Create FeatureTool to create a new feature or subfeature in Productboard.
Create Feature-Objective LinkTool to create a link between a feature and an objective (OKR).
Create Note LinkTool to create a link between a note and an entity.
Create Note (v2)Tool to create a new note in Productboard using the v2 API.
Create ObjectiveTool to create a new objective in Productboard.
Create Objective-Feature LinkTool to create a new link between an objective and a feature.
Create ReleaseTool to create a new release in Productboard.
Create UserTool to create a new user in Productboard.
Create Webhook SubscriptionTool to create a new webhook subscription.
Delete CompanyTool to delete a specific company.
Delete Company FieldTool to delete a specific company custom field.
Delete Custom Field ValueTool to delete a custom field value from a hierarchy entity in Productboard.
Delete Entity RelationshipTool to delete a relationship between two entities.
Delete Entity V2Tool to delete a PM entity using the v2 API.
Delete FeatureTool to delete a specific feature.
Delete Feature Objective LinkTool to delete a link between a feature and an objective.
Delete InitiativeTool to delete a specific initiative.
Delete Key ResultTool to delete a specific key result from Productboard.
Delete Note RelationshipTool to delete a note relationship.
Delete Note V2Tool to delete a note using the v2 API.
Delete Note TagTool to remove a tag from a Productboard note.
Delete ObjectiveTool to delete a specific objective from Productboard.
Delete Objective-Feature LinkTool to delete a link between an objective and a feature.
Delete ReleaseTool to delete a specific release.
Delete UserTool to delete a specific user.
Delete Webhook SubscriptionTool to delete a webhook subscription.
Get ComponentTool to retrieve details of a specific component.
Get Custom Field ValueTool to retrieve a custom field's value for a specific hierarchy entity.
Get Entity ConfigurationTool to retrieve entity configuration for a specific type.
Get Entity V2Tool to retrieve a PM entity using the v2 API.
Get Feature Release AssignmentTool to retrieve a specific feature release assignment.
Get Hierarchy Entity Custom FieldTool to retrieve a specific custom field definition for hierarchy entities.
Get Notes Configuration V2Tool to retrieve note configuration by type (simple, conversation, or opportunity).
Get Note V2Tool to retrieve a note using the v2 API.
Get ObjectiveTool to retrieve details of a specific objective.
Get ReleaseTool to retrieve details of a specific release by ID.
Get Release GroupTool to retrieve details of a specific release group.
Get Webhook SubscriptionTool to retrieve details of a specific webhook subscription.
List Analytics Member Activities V2Tool to retrieve member activity analytics data from Productboard.
List CompaniesTool to list companies.
List Company Custom FieldsLists all custom field definitions for companies in your Productboard workspace.
List Custom FieldsLists custom field definitions for hierarchy entities (Products, Components, Features).
List Custom Field ValuesLists custom field values for hierarchy entities (products, components, features) in Productboard.
List Entities Configurations V2Tool to retrieve configurations for all entity types in Productboard.
List Entity RelationshipsTool to retrieve relationships for an entity in Productboard.
List Entities V2Tool to list entities from Productboard using the v2 API.
List Feature InitiativesTool to list initiatives linked to a given feature.
List Feature ObjectivesLists all objectives (OKRs) linked to a top-level feature.
List Feature Release AssignmentsTool to list feature–release assignments.
List Feature StatusesTool to list feature statuses.
List Feedback Form ConfigurationsTool to list feedback form configurations.
List InitiativesTool to list initiatives from Productboard.
List Jira IntegrationsTool to list Jira integrations.
List Key ResultsList key results from Productboard.
List Notes Configurations V2Tool to list note configurations from Productboard v2 API.
List Note LinksTool to list links associated with a note.
List Note Relationships V2Tool to retrieve relationships associated with a note.
List Notes V2Tool to retrieve a paginated list of notes from Productboard using the v2 API.
List Note TagsTool to retrieve all tags associated with a specific Productboard note.
List Objective Linked FeaturesLists all features linked to a specific objective.
List Objective Linked InitiativesTool to list initiatives linked to a specific objective.
List Plugin IntegrationsList all plugin integrations in the Productboard workspace.
List Release GroupsLists all release groups in the Productboard workspace.
List ReleasesTool to list all releases in Productboard.
List UsersRetrieves a paginated list of all users in the Productboard workspace.
List Webhook SubscriptionsTool to list all webhook subscriptions.
Remove Note FollowerTool to remove a follower from a Productboard note.
Retrieve CompanyTool to retrieve details of a specific company.
Retrieve Company FieldTool to retrieve details of a specific company custom field.
Retrieve Company Field ValueTool to retrieve a specific company custom field value.
Retrieve FeatureTool to retrieve details of a specific feature.
Retrieve ProductTool to retrieve details of a specific product.
Retrieve UserTool to retrieve details of a specific user.
List SCIM UsersTool to list users via SCIM.
Search Entities V2Tool to search for entities across Productboard using the v2 API.
Set Company Field ValueTool to set or replace a specific company custom field's value.
Set Custom Field ValueTool to set a custom field value on a hierarchy entity.
Set Entity Parent RelationshipTool to set parent relationship on an entity.
Set Feature Release AssignmentTool to update a feature release assignment.
Set FeaturesTool to update a feature by ID.
Set Note Customer RelationshipTool to set a customer relationship on a note in Productboard.
Set ProductTool to update a product using PUT method in Productboard.
Update Company Custom FieldTool to update a company custom field name.
Update CompanyTool to update an existing company in Productboard.
Update ComponentTool to update an existing component.
Update Entity V2Tool to update a PM entity using the v2 API.
Update FeaturesTool to update a feature in Productboard.
Update Note V2Tool to update a note using the v2 API.
Update ObjectiveTool to update an existing objective in Productboard.
Update ProductTool to update a product in Productboard.
Update ReleaseTool to update an existing release in Productboard.
Update UserTool to update a user's information.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Prerequisites

Before starting, make sure you have:
  • Composio API Key and OpenAI API Key
  • Primary know-how of OpenAI Agents SDK
  • A live Productboard project
  • Some knowledge of Python or Typescript

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key

Install dependencies

pip install composio_openai_agents openai-agents python-dotenv

Install the Composio SDK and the OpenAI Agents SDK.

Set up environment variables

bash
OPENAI_API_KEY=sk-...your-api-key
COMPOSIO_API_KEY=your-api-key
USER_ID=composio_user@gmail.com

Create a .env file and add your OpenAI and Composio API keys.

Import dependencies

import asyncio
import os
from dotenv import load_dotenv

from composio import Composio
from composio_openai_agents import OpenAIAgentsProvider
from agents import Agent, Runner, HostedMCPTool, SQLiteSession
What's happening:
  • You're importing all necessary libraries.
  • The Composio and OpenAIAgentsProvider classes are imported to connect your OpenAI agent to Composio tools like Productboard.

Set up the Composio instance

load_dotenv()

api_key = os.getenv("COMPOSIO_API_KEY")
user_id = os.getenv("USER_ID")

if not api_key:
    raise RuntimeError("COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key")

# Initialize Composio
composio = Composio(api_key=api_key, provider=OpenAIAgentsProvider())
What's happening:
  • load_dotenv() loads your .env file so OPENAI_API_KEY and COMPOSIO_API_KEY are available as environment variables.
  • Creating a Composio instance using the API Key and OpenAIAgentsProvider class.

Create a Tool Router session

# Create a Productboard Tool Router session
session = composio.create(
    user_id=user_id,
    toolkits=["productboard"]
)

mcp_url = session.mcp.url

What is happening:

  • You give the Tool Router the user id and the toolkits you want available. Here, it is only productboard.
  • The router checks the user's Productboard connection and prepares the MCP endpoint.
  • The returned session.mcp.url is the MCP URL that your agent will use to access Productboard.
  • This approach keeps things lightweight and lets the agent request Productboard tools only when needed during the conversation.

Configure the agent

# Configure agent with MCP tool
agent = Agent(
    name="Assistant",
    model="gpt-5",
    instructions=(
        "You are a helpful assistant that can access Productboard. "
        "Help users perform Productboard operations through natural language."
    ),
    tools=[
        HostedMCPTool(
            tool_config={
                "type": "mcp",
                "server_label": "tool_router",
                "server_url": mcp_url,
                "headers": {"x-api-key": api_key},
                "require_approval": "never",
            }
        )
    ],
)
What's happening:
  • We're creating an Agent instance with a name, model (gpt-5), and clear instructions about its purpose.
  • The agent's instructions tell it that it can access Productboard and help with queries, inserts, updates, authentication, and fetching database information.
  • The tools array includes a HostedMCPTool that connects to the MCP server URL we created earlier.
  • The headers dict includes the Composio API key for secure authentication with the MCP server.
  • require_approval: 'never' means the agent can execute Productboard operations without asking for permission each time, making interactions smoother.

Start chat loop and handle conversation

print("\nComposio Tool Router session created.")

chat_session = SQLiteSession("conversation_openai_toolrouter")

print("\nChat started. Type your requests below.")
print("Commands: 'exit', 'quit', or 'q' to end\n")

async def main():
    try:
        result = await Runner.run(
            agent,
            "What can you help me with?",
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")
    except Exception as e:
        print(f"Error: {e}\n")

    while True:
        user_input = input("You: ").strip()
        if user_input.lower() in {"exit", "quit", "q"}:
            print("Goodbye!")
            break

        result = await Runner.run(
            agent,
            user_input,
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")

asyncio.run(main())
What's happening:
  • The program prints a session URL that you visit to authorize Productboard.
  • After authorization, the chat begins.
  • Each message you type is processed by the agent using Runner.run().
  • The responses are printed to the console, and conversations are saved locally using SQLite.
  • Typing exit, quit, or q cleanly ends the chat.

Complete Code

Here's the complete code to get you started with Productboard and OpenAI Agents SDK:

import asyncio
import os
from dotenv import load_dotenv

from composio import Composio
from composio_openai_agents import OpenAIAgentsProvider
from agents import Agent, Runner, HostedMCPTool, SQLiteSession

load_dotenv()

api_key = os.getenv("COMPOSIO_API_KEY")
user_id = os.getenv("USER_ID")

if not api_key:
    raise RuntimeError("COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key")

# Initialize Composio
composio = Composio(api_key=api_key, provider=OpenAIAgentsProvider())

# Create Tool Router session
session = composio.create(
    user_id=user_id,
    toolkits=["productboard"]
)
mcp_url = session.mcp.url

# Configure agent with MCP tool
agent = Agent(
    name="Assistant",
    model="gpt-5",
    instructions=(
        "You are a helpful assistant that can access Productboard. "
        "Help users perform Productboard operations through natural language."
    ),
    tools=[
        HostedMCPTool(
            tool_config={
                "type": "mcp",
                "server_label": "tool_router",
                "server_url": mcp_url,
                "headers": {"x-api-key": api_key},
                "require_approval": "never",
            }
        )
    ],
)

print("\nComposio Tool Router session created.")

chat_session = SQLiteSession("conversation_openai_toolrouter")

print("\nChat started. Type your requests below.")
print("Commands: 'exit', 'quit', or 'q' to end\n")

async def main():
    try:
        result = await Runner.run(
            agent,
            "What can you help me with?",
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")
    except Exception as e:
        print(f"Error: {e}\n")

    while True:
        user_input = input("You: ").strip()
        if user_input.lower() in {"exit", "quit", "q"}:
            print("Goodbye!")
            break

        result = await Runner.run(
            agent,
            user_input,
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")

asyncio.run(main())

Conclusion

This was a starter code for integrating Productboard MCP with OpenAI Agents SDK to build a functional AI agent that can interact with Productboard.

Key features:

  • Hosted MCP tool integration through Composio's Tool Router
  • SQLite session persistence for conversation history
  • Simple async chat loop for interactive testing
You can extend this by adding more toolkits, implementing custom business logic, or building a web interface around the agent.

How to build Productboard MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Productboard MCP?

With a standalone Productboard MCP server, the agents and LLMs can only access a fixed set of Productboard tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Productboard and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with OpenAI Agents SDK?

Yes, you can. OpenAI Agents SDK fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Productboard tools.

Can I manage the permissions and scopes for Productboard while using Tool Router?

Yes, absolutely. You can configure which Productboard scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Productboard data and credentials are handled as safely as possible.

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Letta
glean
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Agent.ai
Altera
DataStax
Entelligence
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Context
Letta
glean
HubSpot
Agent.ai
Altera
DataStax
Entelligence
Rolai

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