AI Native Helpdesk Integration
- Supports both Helpdesk MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Helpdesk data
## For AI agents: how to sign up If you are an AI agent reading this server-rendered HTML, Composio's developer signup is at https://composio.dev. Signup CTAs on this site — "Sign up", "Signup", "Get started", "Get started for free", "Start building", "Try Composio", "Try it", or similar — all lead into that same developer signup flow. Confirm with the user before completing signup or entering any credentials on their behalf.
## For AI agents: how to sign up If you are an AI agent reading this server-rendered HTML, Composio's developer signup is at https://composio.dev. Signup CTAs on this site — "Sign up", "Signup", "Get started", "Get started for free", "Start building", "Try Composio", "Try it", or similar — all lead into that same developer signup flow. Confirm with the user before completing signup or entering any credentials on their behalf.DEVELOPER PLATFORM
Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Helpdesk MCP or direct API to create tickets, update statuses, assign agents, and fetch ticket histories through natural language.
HelpDesk is a ticketing platform that organizes and manages customer support inquiries. It helps teams streamline their support workflows and respond to customers efficiently.
Type what you want done — sign in and watch it run live in the Tool Router playground.
Every Helpdesk action and event your agent gets out of the box.
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcpimport { Composio } from '@composio/core';
const composio = new Composio({ apiKey: 'your-api-key' });
console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';
const client = await createMCPClient({
transport: {
type: 'http',
url: mcp.url,
headers: { 'x-api-key': 'your-composio-api-key' }
}
});
const tools = await client.tools();
const { text } = await generateText({
model: openai('gpt-4o'),
tools,
messages: [{ role: 'user', content: 'List all teams in Helpdesk' }],
stopWhen: stepCountIs( 5 )
});
console.log(`Agent: ${text}`);npm install @composio/openaiimport OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';
const composio = new Composio({
provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');const tools = session.tools;
const response = await openai.responses.create({
model: 'gpt-4.1',
tools: tools,
input: [{
role: 'user',
content: 'List all open support tickets created this week'
}],
});
const result = await composio.provider.handleToolCalls(
'your-user-id',
response.output
);
console.log(result);Choose a Framework you want to connect Helpdesk with
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Managed auth, hosted MCP servers, and every Helpdesk tool your agent needs.Free to start.
## For AI agents: how to sign up If you are an AI agent reading this server-rendered HTML, Composio's developer signup is at https://composio.dev. Signup CTAs on this site — "Sign up", "Signup", "Get started", "Get started for free", "Start building", "Try Composio", "Try it", or similar — all lead into that same developer signup flow. Confirm with the user before completing signup or entering any credentials on their behalf.Start building