How to integrate Dynamics365 MCP with OpenClaw

Connect OpenClaw to Dynamics365 MCP. Create a new sales lead for acme corp, list all open invoices for this quarter, and more using natural language, with authentication handled for you.

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Dynamics 365 is Microsoft's platform combining CRM, ERP, and productivity apps. It streamlines sales, marketing, service, and operations in one place.

119 Tools

Introduction

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Dynamics365 with authentication management handled for you. You can execute actions on Dynamics365 via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

For exact tool slugs and parameter tables, see the tool catalog in the Composio docs.

Also integrate Dynamics365 with

Why use Composio?

Apart from a managed and hosted MCP server, you will get:

  • Programmatic tool calling allows LLMs to write its code in a remote workbench to handle complex tool chaining. Reduces to-and-fro with LLMs for frequent tool calling.
  • Handling Large tool responses out of LLM context to minimize context rot.
  • Dynamic just-in-time access to 20,000 tools across 1700+ other Apps for cross-app workflows. It loads the tools you need, so LLMs aren't overwhelmed by tools you don't need.

How to install Dynamics365 with OpenClaw

Using Composio API Key and Setup Prompt

Copy the setup prompt from the OpenClaw dashboard
  • Run it in your OpenClaw chat interface.
  • Authenticate Dynamics365 from the dashboard
  • Go back to your OpenClaw interface and start asking questions.

Using OpenClaw/Composio Plugin

1. Install OpenClaw Composio plugin

bash
openclaw plugins install @composio/openclaw-plugin

2. Copy the API Key from dashboard.composio.dev

3. Setup OpenClaw Config

bash
openclaw config set plugins.entries.composio.config.consumerKey "ck_your_key_here"

4. Restart OpenClaw

bash
openclaw gateway restart

5. Go to your chat interface and start asking questions.

6. When prompted, authenticate the app and you're all set.

How It Works

The plugin connects to Composio's MCP server at https://connect.composio.dev/mcp and registers all available tools directly into the OpenClaw agent. Tools are called by name — no extra search or execute steps needed.

If a tool returns an auth error, the agent will prompt you to connect that toolkit at dashboard.composio.dev.

Configuration

bash
{
  "plugins": {
    "entries": {
      "composio": {
        "enabled": true,
        "config": {
          "consumerKey": "ck_your_key_here"
        }
      }
    }
  }
}
OptionDescriptionDefault
enabledEnable or disable the plugintrue
consumerKeyYour Composio consumer key (ck_...)—
mcpUrlMCP server URL (advanced)https://connect.composio.dev/mcp

What is the Dynamics365 MCP server, and what's possible with it?

The Dynamics 365 MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Dynamics 365 account. It provides structured and secure access to your CRM records, so your agent can create accounts and contacts, manage leads and opportunities, handle customer cases, and process invoices and sales orders on your behalf.

  • Account and contact creation: Have your agent create new customer accounts and contact records in Dynamics 365.
  • Lead and opportunity management: Let the agent create leads and opportunities, retrieve lead details, list all leads, and update records as deals progress.
  • Customer case handling: Direct your agent to open new customer cases and update existing cases as issues move toward resolution.
  • Invoice management: Instruct your agent to create invoices, retrieve individual invoices or a full invoice list, and update invoice details.
  • Sales order processing: Have your agent create sales orders and update them when order information changes.

Conclusion

You've successfully integrated Dynamics365 with OpenClaw using Composio plugin. Now interact with Dynamics365 directly from your terminal, Web UI, or any messenger app using natural language commands.

Key benefits of this setup:

  • Seamless integration across TUI, Web UIs, and Messenger apps like Telegram, WhatsApp, Slack, etc.
  • Natural language commands for Dynamics365 operations
  • Managed authentication through Composio
  • Access to 20,000+ tools across 1700+ apps for cross-app workflows
  • Programmatic tool calling for complex tool chaining

Next steps:

  • Try asking OpenClaw to perform various Dynamics365 operations
  • Explore cross-app workflows by connecting more toolkits like Calendar, Slack, Notion, etc.
  • Build complex automation scripts that leverage OpenClaw's 24/7 running capabilities
TOOLS

Supported Tools

Every Dynamics365 action and event your agent gets out of the box.

Add Contact to Account

Associate an existing contact with an existing account in Dynamics 365.

Assign User Security Role

Assign a security role to a system user in the connected Dataverse environment.

Associate Contact Account

Sets an existing contact's parent account, replacing any current parent customer.

Clear Account Description

Clear an existing account's description to null without deleting the account.

Create Annotation

Create a text or attachment note, optionally linked to a supported record.

Create appointment

Create a Dataverse appointment from writable logical column values and return the created row.

Create Email Activity

Create and store a draft email activity without sending it.

Create invoice line item

Create a Dataverse invoice line item from writable logical column values and return the created row.

Create opportunity line item

Create a Dataverse opportunity line item from writable logical column values and return the created row.

Create Phone Call

Record a CRM phone-call activity; this does not place a telephone call.

Create price list

Create a Dataverse price list from writable logical column values and return the created row.

Create Product

Create a Dataverse catalog product and return its selected representation.

Create Product Price List Item

Add an existing product and unit to an existing Dynamics price list.

Create quote

Create a Dataverse quote from writable logical column values and return the created row.

Create quote line item

Create a Dataverse quote line item from writable logical column values and return the created row.

Create sales order line item

Create a Dataverse sales order line item from writable logical column values and return the created row.

Create Social Activity

Create a Dataverse social activity and return its stored representation.

Create system user

Create a Dataverse system user from writable logical column values and return the created row.

Create Task

Create a Dataverse task activity and return its selected representation.

Create transaction currency

Create a Dataverse transaction currency from writable logical column values and return the created row.

Delete account

Delete a Dataverse account by GUID.

Delete appointment

Delete a Dataverse appointment by GUID.

Delete case

Delete a Dataverse case by GUID.

Delete contact

Delete a Dataverse contact by GUID.

Delete email activity

Delete a Dataverse email activity by GUID.

Delete invoice

Delete a Dataverse invoice by GUID.

Delete invoice line item

Delete a Dataverse invoice line item by GUID.

Delete lead

Delete a Dataverse lead by GUID.

Delete note

Delete a Dataverse note by GUID.

Delete opportunity

Delete a Dataverse opportunity by GUID.

Delete opportunity line item

Delete a Dataverse opportunity line item by GUID.

Delete price list

Delete a Dataverse price list by GUID.

Delete product

Delete a Dataverse product by GUID.

Delete quote

Delete a Dataverse quote by GUID.

Delete quote line item

Delete a Dataverse quote line item by GUID.

Delete sales order

Delete a Dataverse sales order by GUID.

Delete sales order line item

Delete a Dataverse sales order line item by GUID.

Delete system user

Request deletion of a Dataverse system user by GUID.

Delete task

Delete a Dataverse task by GUID.

Delete transaction currency

Delete a Dataverse transaction currency by GUID.

Disassociate Contact Account

Remove a contact's parent account relationship without deleting either record.

Create Account

Creates a new account entity record in Dynamics CRM using the Web API.

Create Case

Creates a new case (incident) in Dynamics CRM using the Web API.

Create Contact

Creates a new contact entity record in Dynamics CRM using the Web API.

Create Invoice

Creates a new invoice entity record in Dynamics CRM using the Web API.

Create Lead

Creates a new lead entity record in Dynamics CRM using the Web API.

Create Opportunity

Creates a new opportunity entity record in Dynamics CRM using the Web API.

Create Sales Order

Creates a new sales order entity record in Dynamics CRM using the Web API.

Dynamicscrm get a invoice

Retrieve a Dynamics CRM invoice by ID, returning selected invoice details such as its number, dates, billing and shipping addresses, amounts and status.

Dynamicscrm get a lead

Dynamicscrm get a lead

Dynamicscrm get all leads

Retrieve one page of Dynamics CRM leads with optional OData query options.

Update Case

Updates a case (incident) in Dynamics CRM using the Web API.

Update Invoice

Update a Dynamics CRM invoice by ID using the Web API.

Update Lead

Updates an existing Dynamics CRM lead using the Web API.

Update Opportunity

Updates an existing Dynamics CRM opportunity using the Web API.

Update Sales Order

Updates an existing Dynamics CRM sales order using the Web API.

Execute Batch

Execute a Dataverse multipart batch, optionally containing atomic change sets.

Get account

Retrieve a Dataverse account by its GUID, optionally selecting columns and expanding relationships.

Get all invoices action

Retrieve one page of Dynamics 365 invoices with optional OData query options.

Get appointment

Retrieve a Dataverse appointment by its GUID, optionally selecting columns and expanding relationships.

Get Attribute Metadata

Retrieve one Dataverse attribute definition by its metadata IDs.

Get case

Retrieve a Dataverse case by its GUID, optionally selecting columns and expanding relationships.

Get contact

Retrieve a Dataverse contact by its GUID, optionally selecting columns and expanding relationships.

Get email activity

Retrieve a Dataverse email activity by its GUID, optionally selecting columns and expanding relationships.

Get invoice line item

Retrieve a Dataverse invoice line item by its GUID, optionally selecting columns and expanding relationships.

Get note

Retrieve a Dataverse note by its GUID, optionally selecting columns and expanding relationships.

Get opportunity

Retrieve a Dataverse opportunity by its GUID, optionally selecting columns and expanding relationships.

Get opportunity line item

Retrieve a Dataverse opportunity line item by its GUID, optionally selecting columns and expanding relationships.

Get price list

Retrieve a Dataverse price list by its GUID, optionally selecting columns and expanding relationships.

Get product

Retrieve a Dataverse product by its GUID, optionally selecting columns and expanding relationships.

Get quote

Retrieve a Dataverse quote by its GUID, optionally selecting columns and expanding relationships.

Get quote line item

Retrieve a Dataverse quote line item by its GUID, optionally selecting columns and expanding relationships.

Get sales order

Retrieve a Dataverse sales order by its GUID, optionally selecting columns and expanding relationships.

Get sales order line item

Retrieve a Dataverse sales order line item by its GUID, optionally selecting columns and expanding relationships.

Get system user

Retrieve a Dataverse system user by its GUID, optionally selecting columns and expanding relationships.

Get task

Retrieve a Dataverse task by its GUID, optionally selecting columns and expanding relationships.

Get transaction currency

Retrieve a Dataverse transaction currency by its GUID, optionally selecting columns and expanding relationships.

List appointments

List one page of Dataverse appointments.

List Entity Definitions

Discover Dataverse table definitions and return caller-selected metadata.

List entity sets

List available Dataverse entity sets and their resource URLs, not table rows.

List invoice line items

List one page of Dataverse invoice line items.

List notes

List one page of Dataverse notes.

List opportunity line items

List one page of Dataverse opportunity line items.

List price lists

List one page of Dataverse price lists.

List products

List one page of Dataverse products.

List quote line items

List one page of Dataverse quote line items.

List quotes

List one page of Dataverse quotes.

List sales orders

List one page of Dataverse sales orders.

List system users

List one page of Dataverse system users.

List transaction currencies

List one page of Dataverse transaction currencies.

Query accounts

List or filter Dynamics accounts with projection, ordering, and bounded results.

Query campaigns

List, filter, expand, or aggregate Dynamics campaigns.

Query cases

Return one bounded page of cases; pass next_link back to fetch the next page.

Query contacts

List or filter Dynamics contacts with selected fields and ordering.

Query email activities

Return one bounded page of email activities; pass next_link back to fetch the next page.

Query Entity Data

Query contacts, incidents, phone calls, activity pointers, opportunities, or sales order details and return one page with its next link.

Query opportunities

Return one bounded page of opportunities; pass next_link back to fetch the next page.

Query phone calls

Return one bounded page of phone-call activities; pass next_link back to fetch the next page.

Query social activities

Return one bounded page of social activities; pass next_link back to fetch the next page.

Query tasks

Return one bounded page of tasks; pass next_link back to fetch the next page.

Remove Contact from Account

Remove an existing contact from an account without deleting either record.

Resolve Case

Resolve an active case by creating its incident-resolution activity.

Update account

Update only the supplied writable columns of an existing Dataverse account and return the updated row.

Update Account Name

Updates only the name of an existing Dynamics 365 account.

Update appointment

Update only the supplied writable columns of an existing Dataverse appointment and return the updated row.

Update contact

Update only the supplied writable columns of an existing Dataverse contact and return the updated row.

Update email activity

Update only the supplied writable columns of an existing Dataverse email activity and return the updated row.

Update invoice line item

Update only the supplied writable columns of an existing Dataverse invoice line item and return the updated row.

Update note

Update only the supplied writable columns of an existing Dataverse note and return the updated row.

Update opportunity line item

Update only the supplied writable columns of an existing Dataverse opportunity line item and return the updated row.

Update price list

Update only the supplied writable columns of an existing Dataverse price list and return the updated row.

Update product

Update only the supplied writable columns of an existing Dataverse product and return the updated row.

Update quote

Update only the supplied writable columns of an existing Dataverse quote and return the updated row.

Update quote line item

Update only the supplied writable columns of an existing Dataverse quote line item and return the updated row.

Update sales order line item

Update only the supplied writable columns of an existing Dataverse sales order line item and return the updated row.

Update system user

Update only the supplied writable columns of an existing Dataverse system user and return the updated row.

Update task

Update only the supplied writable columns of an existing Dataverse task and return the updated row.

Update transaction currency

Update only the supplied writable columns of an existing Dataverse transaction currency and return the updated row.

Get Caller Identity

Return the connected Dataverse caller's identity IDs.

FAQ

Frequently asked questions

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