How to connect Connecteam to Claude

Connect Claude Web, Desktop and Cowork to Connecteam MCP. Archive users who have left the company, create new staff accounts for onboarding, and more using natural language, with authentication handled for you.

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Connecteam is a workforce management platform for deskless teams, streamlining operations, HR, and team communication. It helps businesses save time by automating scheduling, time tracking, and staff engagement tasks.

16 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Connecteam account to Claude via Composio Connect, enabling it to archive users who have left the company, create new staff accounts for onboarding, list all available time-off policy types, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Connecteam with

Connecting Connecteam to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Connecteam account

Back in Claude, ask it to connect to Connecteam or give it any Connecteam-related task.

For example, ask Claude to:

  • "Archive users who have left the company"
  • "Create new staff accounts for onboarding"
  • "List all available time-off policy types"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Connecteam account is ready to use.

What is the Connecteam Claude Connector, and what's possible with it?

The Connecteam MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Connecteam account. It provides structured and secure access to your workforce management data, so your agent can perform actions like managing users, retrieving chats, processing forms, handling jobs, and analyzing performance metrics on your behalf.

  • User management and automation: Quickly add new employees, archive inactive users, or update user details to keep your workforce roster up to date.
  • Team communications monitoring: Retrieve chat conversations and team channels, making it easy for your agent to help you stay on top of internal messages and updates.
  • Form and workflow processing: List and review all existing forms, so your agent can help automate routine HR tasks and data collection.
  • Job and scheduling insights: Access job objects tied to your schedules or time clocks, letting your agent assist with workforce planning and role assignments.
  • Performance and policy analytics: Fetch performance indicators and available time-off policy types, enabling your agent to surface key metrics and streamline HR policy management.

Troubleshooting

1. Why does Claude not use the Composio connector for Connecteam?

The connector can show as connected, but Claude must use it in each Connecteam conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Connecteam again.

2. Why does Claude show an MCP server error before Connecteam connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Connecteam.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Connecteam.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Connecteam authorization link not work?

The Composio connector is one server. Your Connecteam account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Connecteam connection.
  • Composio creates a fresh Connecteam authorization link.
  • Open that link in your browser and finish the Connecteam sign-in.

4. Why do Connecteam actions fail after they worked before?

The Connecteam connection can expire or lose permission.

  • Ask Claude to inspect the Connecteam connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Connecteam account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Connecteam.
  • If the action still fails with a permission error, check that the connected account has that permission in Connecteam itself.

5. How do I switch to a different Connecteam account?

Claude can manage the Connecteam connection for you.

  • Ask Claude to disconnect or delete the current Connecteam account.
  • Ask Claude to connect Connecteam again.
  • Open the new Composio authorization link for Connecteam.
  • Sign in with the other Connecteam account in the browser.
  • After the account connects, ask Claude to retry the Connecteam task.

6. Why is my Connecteam connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Connecteam connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Connecteam tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Connecteam.
TOOLS

Supported Tools

Every Connecteam action and event your agent gets out of the box.

Archive Users

Tool to archive one or more users by their unique IDs.

Create Users

Tool to create multiple users in Connecteam.

Generate Upload URL

Tool to generate a pre-signed URL for uploading a file.

Get Chat

Tool to retrieve chat conversations.

Get Custom Field Categories

Tool to retrieve all custom field categories.

Get Custom Fields

Tool to retrieve all custom fields associated with the account.

Get Forms

Tool to retrieve all form definitions from Connecteam.

Get Jobs

Tool to retrieve a list of job objects relevant to a specific instance ID.

Get Performance Indicators

Tool to retrieve the list of performance metric indicators.

Get Policy Types

Tool to retrieve available time-off policy types.

Get Publishers

Tool to retrieve a list of all custom publishers.

Get Schedulers

Tool to retrieve a list of job schedulers associated with the account.

Get Smart Groups

Tool to retrieve all smart groups associated with the account.

Get Task Boards

Tool to retrieve all task boards.

Get Users

Tool to retrieve a list of all users associated with your account.

List Me

Tool to retrieve account information including company name and company ID.

FAQ

Frequently asked questions

With a standalone Connecteam MCP server, the agents and LLMs can only access a fixed set of Connecteam tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Connecteam and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Connecteam tools.

Yes, absolutely. You can configure which Connecteam scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Connecteam data and credentials are handled as safely as possible.

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