Escalate a Support Ticket to Engineering

I want to escalate a Support Ticket to Engineering.

INSTALL (run in my terminal)
  curl -fsSL https://composio.dev/install | bash
  composio login

You have access to 1000+ app integrations through the Composio CLI.
search → find tools. execute → run them. link → connect accounts.

Workflow: search → execute. If execute fails with an auth error, run link, then retry. Don't preemptively link accounts. Bias toward action — input validation and auth errors are self-descriptive, just try it.

CORE COMMANDS

  search
    Find tools. Use this first — describe what you need in natural language.
    composio search <query> [--toolkits <slug>] [--limit <n>]

  execute
    Run a tool. Handles input validation and auth checks automatically.
    If auth is missing, the error tells you what to run.
    composio execute <slug> -d '<json>'

  link
    Connect an account. Only when execute tells you to.
    composio link <toolkit>

EXAMPLE

  composio search "create github issue"
  # → returns GITHUB_CREATE_ISSUE
  composio execute GITHUB_CREATE_ISSUE -d '{ repo: "owner/repo", title: "Bug" }'
  # → if auth missing: "Run `composio link github` first"
  composio link github
  # then retry execute

TASK: Escalate a Support Ticket to Engineering
Likely toolkits: Zendesk, Linear, Slack.

Steps:
  1. Extract the repro steps, customer context, and impact
  2. Create a Linear issue under the right project with tags
  3. Add the Linear issue URL as an internal note on the Zendesk ticket
  4. Post to #eng-<area> with a 2-line summary + Linear link
  5. Set Zendesk ticket status to 'On-Hold — engineering'

Ask me before any action that sends messages or modifies data in a connected app.