How to integrate Zoho bigin MCP with Hermes

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Introduction

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows.

This guide explains the easiest and most robust way to connect your Zoho bigin account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

Also integrate Zoho bigin with

What is Composio Connect?

Composio Connect is a consumer offering that lets anyone plug 1,000+ applications directly into their agent harness — including Hermes. It can:

  • Search and load tools from relevant toolkits on-demand, reducing context usage.
  • Chain multiple tools to accomplish complex workflows via a remote workbench, without excessive back-and-forth with the LLM.
  • Manage app authentication end-to-end with zero manual overhead.

Integrating Zoho bigin with Hermes

Using Composio Connect CLI

1. Install the Composio CLI

Run the install script directly, or paste https://composio.dev/hermes into your Hermes chat box to have it installed for you.

bash
curl -fsSL https://composio.dev/install | bash
Hermes authenticating with Composio

2. Authenticate

Once the CLI is installed, ask Hermes to authenticate with Composio.

3. Connect to Zoho bigin

Ask your agent to connect to Zoho bigin, or simply request any Zoho bigin-related task. Hermes will prompt you to authenticate and authorize access.

4. Done. You're all set with a new Zoho bigin connection.


Using Composio Connect MCP

1. Get your MCP URL and API Key

Go to dashboard.composio.dev and copy your Connect MCP URL and API key.

Copy MCP URL and API key from Composio dashboard

2. Open the Hermes config file

bash
nano ~/.hermes/config.yaml

3. Add the Composio Connect MCP server

bash
mcp_servers:
  composio:
    url: "https://connect.composio.dev/mcp"
    headers:
      x-consumer-api-key: "YOUR_COMPOSIO_API_KEY"
    connect_timeout: 60
    timeout: 180

Save with Ctrl + O, Enter, then exit with Ctrl + X.

4. Restart your Hermes agent

Once restarted, ask your agent to connect to Zoho bigin or request any Zoho bigin-related task. It will prompt you to authenticate and authorize access.

5. Done!

What is the Zoho bigin MCP server, and what's possible with it?

The Zoho bigin MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Zoho bigin account. It provides structured and secure access to your CRM pipeline data, so your agent can manage contacts, track deals, organize records, handle attachments, and streamline your small business workflows—all on your behalf.

  • Automated record management: Add, update, or delete records in any Zoho bigin module to keep your CRM data accurate and up to date.
  • Tagging and categorization: Create new tags or apply them to records, making it easy to segment contacts, deals, or companies for better organization.
  • Attachment handling: Retrieve, download, or delete attachments associated with your records, letting your agent manage files and documents with ease.
  • Module and data discovery: List available modules and fetch records with sorting, filtering, and pagination—perfect for quickly surfacing the data you need.
  • Deleted records auditing: Access and review recently deleted records for auditing or restoration, helping you maintain data integrity and recover lost information.

Supported Tools & Triggers

Tools
Add RecordsTool to add new records to a module.
Add Tags to RecordsTool to add tags to a specific record in a module.
Create Bulk Read JobTool to create a bulk read job for exporting large amounts of data asynchronously.
Create NotesTool to create notes and associate them with records in Zoho Bigin.
Create Record NotesTool to create new notes for a specific record.
Create TagsTool to create tags for a module.
Delete AttachmentTool to delete an attachment from a record.
Delete NoteTool to delete a note from a specific record.
Delete NotesTool to delete multiple notes from Zoho Bigin.
Delete RecordTool to delete a specific record from a module.
Delete Record PhotoTool to delete a profile photo from a record.
Delete RecordsTool to delete records from a module.
Delink Related RecordsTool to delete the association between a module record and related list records.
Disable NotificationsTool to disable instant notifications for one or more channels.
Download AttachmentTool to download an attachment from a record.
Download Bulk Read ResultTool to download the bulk read job result in ZIP format (containing CSV or ICS export).
Download Record PhotoTool to download the profile photo associated with a specific record.
Enable NotificationsTool to enable instant webhook notifications for module events in Bigin.
Get All NotesTool to retrieve the list of notes associated with records.
Get AttachmentsTool to retrieve attachments for a record.
Get Bulk Read Job StatusTool to retrieve the details of a bulk read job performed earlier.
Get Custom ViewTool to get the metadata of a specific custom view configured in a module.
Get Custom ViewsTool to retrieve the list of custom views available for a module.
Get Deleted RecordsTool to get a list of deleted records in a module.
Get FieldsTool to retrieve field metadata for a Bigin module.
Get LayoutTool to retrieve details of a specific layout by layout ID.
Get LayoutsTool to retrieve the list of layouts available for a module.
Get Module MetadataTool to retrieve metadata of a specific module by its API name.
Get ModulesTool to retrieve a list of all modules.
Get Notification DetailsTool to retrieve information about enabled notifications.
Get OrganizationTool to retrieve organization details including name, ID, currency, time zone, and other settings.
Get ProfilesTool to retrieve the list of available profiles and their properties in an organization.
Get RecordTool to retrieve details of a specific record in a module using the record ID.
Get Record NotesTool to retrieve the list of notes associated with a specific record.
Get RecordsTool to retrieve records from a Bigin module.
Get Records CountTool to get the count of records in a Bigin module.
Get Related Lists MetadataTool to retrieve the list of related lists metadata for a module.
Get Related RecordsTool to retrieve related records associated with a specific record in a module.
Get RolesTool to retrieve the list of available roles and their properties in an organization.
Get Team Pipeline RecordsTool to retrieve pipeline records from Team Pipelines in Zoho Bigin.
Get UserTool to retrieve details of a specific user using the user identification.
Get UsersTool to retrieve the list of users in the organization.
Search RecordsTool to search for records in a Bigin module using various criteria.
Update NoteTool to update an existing note for a specific record in a module.
Update Notification DetailsTool to update notification channel details in Zoho Bigin.
Update Notification InfoTool to update specific notification information without losing existing data.
Update RecordsTool to update existing records in a module.
Update Related RecordsTool to update related records associated with a specific record in a module.
Update UserTool to update details of an existing user by user ID.
Update UsersTool to update details of multiple users in an organization.
Upload AttachmentTool to upload an attachment to a record.
Upload Organization PhotoTool to upload or update the brand logo or image for the current organization.
Upload Record PhotoTool to upload a photo/image to a specific record (e.
Upsert RecordsTool to insert or update records in a module based on unique field values.

Way Forward

With Zoho bigin connected, Hermes can now act on your behalf whenever it detects a relevant task or you ask it to.

From here, you can extend Hermes further:

  • Connect more apps: Calendar, Slack, Notion, Linear, and hundreds of others are available through the same Composio Connect setup. Each new integration compounds what Hermes can do for you.
  • Build workflows across tools: Once multiple apps are connected, Hermes can chain actions together — turn an email into a calendar invite, a Slack message into a Linear ticket, or a meeting note into a follow-up draft.
  • Let it learn your patterns: The more you use Hermes, the better it gets at anticipating how you'd handle recurring tasks. Give it feedback on drafts and decisions, and it will adapt.

If you run into trouble or want to share what you've built, join the community or check out the Docs for deeper configuration options.

How to build Zoho bigin MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Zoho bigin MCP?

With a standalone Zoho bigin MCP server, the agents and LLMs can only access a fixed set of Zoho bigin tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Zoho bigin and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Hermes?

Yes, you can. Hermes fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Zoho bigin tools.

Can I manage the permissions and scopes for Zoho bigin while using Tool Router?

Yes, absolutely. You can configure which Zoho bigin scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Zoho bigin data and credentials are handled as safely as possible.

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Agent.ai
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DataStax
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Context
Letta
glean
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Agent.ai
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Entelligence
Rolai

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