How to connect Whatsapp to Claude

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Whatsapp account to Claude via Composio Connect, enabling it to send contact card to new lead, get business profile details for support, list all approved message templates, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Connecting Whatsapp to Claude Web, Desktop, and Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

The Whatsapp MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your WhatsApp Business account. It provides structured and secure access to your business messaging platform, so your agent can perform actions like sending messages, managing templates, retrieving business info, and automating customer interactions on your behalf.

• Automated messaging and contact sharing: Let your agent send messages or share contacts directly with customers who have initiated a conversation, making follow-ups and support quick and seamless.
• Template management and automation: Easily create, retrieve, and delete WhatsApp message templates for marketing or transactional outreach, and keep your approved messages organized.
• Business profile and phone management: Fetch and update business profile details or pull a full list of WhatsApp Business phone numbers connected to your account for easy management.
• Media access and metadata retrieval: Direct your agent to download sent media or fetch detailed information about uploaded files—perfect for handling customer attachments or verifying uploads.
• Template approval and status tracking: Automatically check the approval status of message templates, so your agent knows which templates are ready to use or need revision.