How to connect Webex to Claude

Connect Claude Web, Desktop and Cowork to Webex MCP. Create a new project discussion room, list all teams i am part of, and more using natural language, with authentication handled for you.

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Oauth2

Webex is a Cisco-powered video conferencing and team collaboration platform. It streamlines online meetings, webinars, and secure team messaging for organizations.

26 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Webex account to Claude via Composio Connect, enabling it to create a new project discussion room, list all teams I am part of, send a meeting summary to your team, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Webex with

Connecting Webex to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Webex account

Back in Claude, ask it to connect to Webex or give it any Webex-related task.

For example, ask Claude to:

  • "Create a new project discussion room"
  • "List all teams I am part of"
  • "Send a meeting summary to your team"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Webex account is ready to use.

What is the Webex Claude Connector, and what's possible with it?

The Webex MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Webex account. It provides structured and secure access to your meetings, teams, rooms, and messaging, so your agent can perform actions like managing teams, creating rooms, posting messages, and handling memberships on your behalf.

  • Automated team and room management: Quickly create new teams or rooms, group conversations by topic, and keep collaboration spaces organized through your agent.
  • Seamless messaging and announcements: Direct your agent to post messages, send important files, or share updates with individuals or entire rooms instantly.
  • Membership and access control: Effortlessly add or remove members from teams and spaces, ensuring the right people have access at the right time.
  • Webhook and event integrations: List and manage Webex webhooks so your agent can react to events or changes as they happen in your workspace.
  • Content and message cleanup: Ask your agent to delete outdated or mistaken messages and memberships, keeping your workspace tidy and relevant.

Troubleshooting

1. Why does Claude not use the Composio connector for Webex?

The connector can show as connected, but Claude must use it in each Webex conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Webex again.

2. Why does Claude show an MCP server error before Webex connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Webex.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Webex.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Webex authorization link not work?

The Composio connector is one server. Your Webex account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Webex connection.
  • Composio creates a fresh Webex authorization link.
  • Open that link in your browser and finish the Webex sign-in.

4. Why do Webex actions fail after they worked before?

The Webex connection can expire or lose permission.

  • Ask Claude to inspect the Webex connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Webex account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Webex.
  • If the action still fails with a permission error, check that the connected account has that permission in Webex itself.

5. How do I switch to a different Webex account?

Claude can manage the Webex connection for you.

  • Ask Claude to disconnect or delete the current Webex account.
  • Ask Claude to connect Webex again.
  • Open the new Composio authorization link for Webex.
  • Sign in with the other Webex account in the browser.
  • After the account connects, ask Claude to retry the Webex task.

6. Why is my Webex connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Webex connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Webex tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Webex.
TOOLS

Supported Tools

Every Webex action and event your agent gets out of the box.

Create Team

Creates a new Webex team and automatically adds the authenticated user as a member.

Get Team Details

Tool to retrieve details for a specific team by teamId.

List Teams

Lists all teams the authenticated user belongs to.

List Webhooks

Lists all webhooks registered for the authenticated user or organization.

Create Message

Tool to post a message to a Webex room or person.

Create Room

Creates a new Webex room for team collaboration.

Create Team Membership

Tool to add a person to a Webex team by personId or personEmail.

Delete Membership

Tool to delete a Webex membership by its unique identifier.

Delete Message

Tool to delete a Webex message by its unique identifier.

Delete Room

Deletes a Webex room by its ID.

Get Membership Details

Tool to retrieve details for a specific membership.

Get Message Details

Tool to retrieve details for a specific message.

Get Team Membership Details

Tool to retrieve details for a specific team membership.

List Memberships

List memberships in Webex rooms.

List Messages

Tool to list messages in a room.

List Rooms

Tool to list rooms the authenticated user belongs to.

List Team Memberships

Tool to list all memberships for a specific team.

Get Person Details

Retrieves detailed profile information for a specific person by their ID.

List People

Tool to list people in your organization.

Get Room Details

Tool to retrieve details for a specific room.

Update Membership

Updates a Webex room membership by ID to change moderator or monitor status.

Update Room

Update a room's title, lock status, or team association.

Update Team

Tool to update a team's name by teamId.

Create Webhook

Creates a Webex webhook to receive real-time event notifications via HTTP POST requests to your specified URL.

Delete Webhook

Tool to delete a specific webhook.

Get Webhook Details

Retrieves detailed information about a specific Webex webhook by its ID.

FAQ

Frequently asked questions

With a standalone Webex MCP server, the agents and LLMs can only access a fixed set of Webex tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Webex and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Webex tools.

Yes, absolutely. You can configure which Webex scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Webex data and credentials are handled as safely as possible.

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