The Wati MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Wati WhatsApp Business account. It provides structured and secure access to your business messaging, so your agent can add contacts, send WhatsApp messages, update contact details, and retrieve team information automatically on your behalf.
- Automated contact management: Have your agent add new WhatsApp contacts, ensuring customers are registered before any communication starts.
- Proactive messaging via WhatsApp: Empower your agent to send session messages to customers for support, marketing, or updates within the active session window.
- Contact attribute updates: Let your agent update existing contact information or custom attributes, so your customer data stays fresh and relevant.
- Team coordination and retrieval: Quickly fetch lists of your Wati teams, making it easy for your agent to understand and act on organizational structure.