How to connect Superchat to Claude

Connect Claude Web, Desktop and Cowork to Superchat MCP. List all whatsapp conversations from today, create a new contact for incoming lead, and more using natural language, with authentication handled for you.

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Superchat is a unified messaging platform for businesses, supporting WhatsApp, Instagram, Facebook Messenger, Email, and more. It streamlines communication by centralizing multi-channel conversations in one place.

17 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Superchat account to Claude via Composio Connect, enabling it to list all WhatsApp conversations from today, create a new contact for incoming lead, fetch details for contact John Smith, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Superchat with

Connecting Superchat to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Superchat account

Back in Claude, ask it to connect to Superchat or give it any Superchat-related task.

For example, ask Claude to:

  • "List all WhatsApp conversations from today"
  • "Create a new contact for incoming lead"
  • "Fetch details for contact John Smith"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Superchat account is ready to use.

What is the Superchat Claude Connector, and what's possible with it?

The Superchat MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Superchat account. It provides structured and secure access to your unified messaging platform, so your agent can perform actions like managing contacts, listing conversations, organizing templates, and retrieving channel information across messaging channels on your behalf.

  • Unified contact management: Easily create, fetch, and list contacts, allowing your agent to manage your customer database and keep your communications up to date.
  • Conversation and channel insights: Ask your agent to list all ongoing conversations and available messaging channels, making it easy to monitor activity and streamline engagement across platforms.
  • Template and folder organization: Have your agent create new template folders to organize message templates for efficient, consistent communication with customers.
  • Custom attribute retrieval: Let your agent pull all custom contact attributes, enabling dynamic personalization and tailored messaging workflows.
  • Webhook and file management: Direct your agent to delete obsolete webhooks or retrieve file metadata, keeping your integrations clean and your resources easily accessible.

Troubleshooting

1. Why does Claude not use the Composio connector for Superchat?

The connector can show as connected, but Claude must use it in each Superchat conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Superchat again.

2. Why does Claude show an MCP server error before Superchat connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Superchat.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Superchat.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Superchat authorization link not work?

The Composio connector is one server. Your Superchat account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Superchat connection.
  • Composio creates a fresh Superchat authorization link.
  • Open that link in your browser and finish the Superchat sign-in.

4. Why do Superchat actions fail after they worked before?

The Superchat connection can expire or lose permission.

  • Ask Claude to inspect the Superchat connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Superchat account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Superchat.
  • If the action still fails with a permission error, check that the connected account has that permission in Superchat itself.

5. How do I switch to a different Superchat account?

Claude can manage the Superchat connection for you.

  • Ask Claude to disconnect or delete the current Superchat account.
  • Ask Claude to connect Superchat again.
  • Open the new Composio authorization link for Superchat.
  • Sign in with the other Superchat account in the browser.
  • After the account connects, ask Claude to retry the Superchat task.

6. Why is my Superchat connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Superchat connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Superchat tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Superchat.
TOOLS

Supported Tools

Every Superchat action and event your agent gets out of the box.

Create Contact

Create a new contact in Superchat with phone or email handles.

Create Template Folder

Create a new template folder in SuperChat for organizing message templates.

Delete Webhook

Tool to delete a specific webhook by its ID.

Get Contact

Retrieve a specific contact's details by ID.

Get File

Retrieve metadata for a specific file by its ID.

Get User

Retrieve details of a specific user in the Superchat workspace by their user ID.

List Channels

Lists all communication channels in your Superchat workspace.

List Contacts

List all contacts in the Superchat workspace with cursor-based pagination.

List Conversations

Retrieves a paginated list of all conversations in your Superchat account.

List Custom Attributes

List all custom attributes defined for contacts in your Superchat account.

List Inboxes

Tool to list all inboxes.

List Labels

List all labels in the Superchat workspace.

List Templates

Tool to list all message templates.

List Users

Retrieve all users in the workspace.

List Webhooks

Tool to list all webhooks configured in the workspace.

Update Contact

Update information for a specific contact in Superchat.

Update Webhook

Update an existing webhook's target URL and/or event subscriptions.

FAQ

Frequently asked questions

With a standalone Superchat MCP server, the agents and LLMs can only access a fixed set of Superchat tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Superchat and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Superchat tools.

Yes, absolutely. You can configure which Superchat scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Superchat data and credentials are handled as safely as possible.

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