How to connect Specific to Claude

Connect Claude Web, Desktop and Cowork to Specific MCP. Summarize top objections from last week’s calls, list sales calls needing follow-up actions, and more using natural language, with authentication handled for you.

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Api Key

Specific is a sales call analytics platform that helps teams understand call performance. Unlock actionable insights to drive revenue and improve sales outcomes.

18 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Specific account to Claude via Composio Connect, enabling it to summarize top objections from last week’s calls, list sales calls needing follow-up actions, generate call analytics report for your team, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Specific with

Connecting Specific to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Specific account

Back in Claude, ask it to connect to Specific or give it any Specific-related task.

For example, ask Claude to:

  • "Summarize top objections from last week’s calls"
  • "List sales calls needing follow-up actions"
  • "Generate call analytics report for your team"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Specific account is ready to use.

What is the Specific Claude Connector, and what's possible with it?

The Specific MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Specific account. It provides structured and secure access so your agent can perform Specific operations on your behalf.

Troubleshooting

1. Why does Claude not use the Composio connector for Specific?

The connector can show as connected, but Claude must use it in each Specific conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Specific again.

2. Why does Claude show an MCP server error before Specific connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Specific.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Specific.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Specific authorization link not work?

The Composio connector is one server. Your Specific account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Specific connection.
  • Composio creates a fresh Specific authorization link.
  • Open that link in your browser and finish the Specific sign-in.

4. Why do Specific actions fail after they worked before?

The Specific connection can expire or lose permission.

  • Ask Claude to inspect the Specific connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Specific account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Specific.
  • If the action still fails with a permission error, check that the connected account has that permission in Specific itself.

5. How do I switch to a different Specific account?

Claude can manage the Specific connection for you.

  • Ask Claude to disconnect or delete the current Specific account.
  • Ask Claude to connect Specific again.
  • Open the new Composio authorization link for Specific.
  • Sign in with the other Specific account in the browser.
  • After the account connects, ask Claude to retry the Specific task.

6. Why is my Specific connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Specific connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Specific tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Specific.
TOOLS

Supported Tools

Every Specific action and event your agent gets out of the box.

Create Company

Tool to create a new company record in the Specific platform.

Create Conversation

Tool to create a new conversation (survey response) in the Specific platform.

Create or Update Company

Tool to upsert a company record in the Specific platform (create if not exists, update if exists).

Create Or Update User

Tool to upsert a user record in the Specific platform (creates if not exists, updates if exists).

Create User

Tool to create a new user (contact) record in the Specific platform.

Delete Company

Tool to delete a company record from the Specific platform.

Delete Company Attributes

Tool to delete specific custom field attributes from a company record.

Delete User

Tool to remove a user record from the Specific platform.

Delete User Attributes

Tool to delete specific custom field attributes from a user record in the Specific platform.

Get My Workspace

Tool to get current workspace information for the authenticated user.

List Companies

Tool to query company records from the Specific platform via GraphQL.

List Conversations

Tool to query conversation records (survey responses) from the Specific platform via GraphQL.

List Custom Fields

Tool to query custom field definitions in the Specific platform.

List Sources

Tool to retrieve all data sources from the Specific platform.

List Surveys

Tool to retrieve multiple survey records from the Specific platform via GraphQL.

List Users

Tool to query user accounts from the Specific platform via GraphQL.

Update Company

Tool to update an existing company record in the Specific platform.

Update User

Tool to modify an existing user record in the Specific platform via GraphQL mutation.

FAQ

Frequently asked questions

With a standalone Specific MCP server, the agents and LLMs can only access a fixed set of Specific tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Specific and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Specific tools.

Yes, absolutely. You can configure which Specific scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Specific data and credentials are handled as safely as possible.

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