How to connect Simplesat to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Simplesat account to Cowork via Composio Connect, enabling it to add new customer from support ticket, update customer details after feedback received, add new team member to Simplesat, and more such actions on your behalf without compromising your account security.

Connecting Simplesat to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Simplesat through MCP without you sharing account credentials directly with the agent.

The Simplesat MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Simplesat account. It provides structured and secure access to your customer feedback platform, so your agent can perform actions like managing customer records, updating team members, streamlining survey workflows, and keeping your feedback data consistent.

• Automated customer record management: Easily create new customers or update existing customer details in Simplesat using only an email address—no manual entry needed.
• Seamless team member administration: Add new team members or update their information, including names, roles, and contact details, without digging through the Simplesat dashboard.
• Synchronize CRM data with Simplesat: Keep your customer and team member lists up to date by letting your agent push changes from your CRM or helpdesk directly into Simplesat.
• Bulk onboarding and updates: Efficiently onboard new team members or migrate customer data in bulk by automating repetitive record creation or updates.