How to connect Simplesat to Claude Cowork

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Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Simplesat account to Cowork via Composio Connect, enabling it to add new customer from support ticket, update customer details after feedback received, add new team member to Simplesat, and more such actions on your behalf without compromising your account security.

Also integrate Simplesat with

Connecting Simplesat to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Simplesat account

Back in Cowork, ask the agent to connect to Simplesat or give it any Simplesat-related task.

For example, ask Cowork to:

  • "Add new customer from support ticket"
  • "Update customer details after feedback received"
  • "Add new team member to Simplesat"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Simplesat account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Simplesat through MCP without you sharing account credentials directly with the agent.

What is the Simplesat MCP server, and what's possible with it?

The Simplesat MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Simplesat account. It provides structured and secure access to your customer feedback platform, so your agent can perform actions like managing customer records, updating team members, streamlining survey workflows, and keeping your feedback data consistent.

  • Automated customer record management: Easily create new customers or update existing customer details in Simplesat using only an email address—no manual entry needed.
  • Seamless team member administration: Add new team members or update their information, including names, roles, and contact details, without digging through the Simplesat dashboard.
  • Synchronize CRM data with Simplesat: Keep your customer and team member lists up to date by letting your agent push changes from your CRM or helpdesk directly into Simplesat.
  • Bulk onboarding and updates: Efficiently onboard new team members or migrate customer data in bulk by automating repetitive record creation or updates.

Supported Tools & Triggers

Tools
Create or Update CustomerThis tool creates or updates a customer in simplesat.
Create or Update Team MemberThis tool creates a new team member or updates an existing one if a team member with the same email address is found.

How to build Simplesat MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Simplesat MCP?

With a standalone Simplesat MCP server, the agents and LLMs can only access a fixed set of Simplesat tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Simplesat and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Claude Cowork?

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Simplesat tools.

Can I manage the permissions and scopes for Simplesat while using Tool Router?

Yes, absolutely. You can configure which Simplesat scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Simplesat data and credentials are handled as safely as possible.

Used by agents from

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Context
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