How to connect Shipengine to Claude

Connect Claude Web, Desktop and Cowork to Shipengine MCP. Generate shipping label for new order, track status of outgoing packages, and more using natural language, with authentication handled for you.

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ShipEngine is a shipping API that connects with multiple carriers to manage shipments, labels, and tracking. Streamline your shipping process and reduce manual effort with one unified tool.

66 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Shipengine account to Claude via Composio Connect, enabling it to generate shipping label for new order, track status of outgoing packages, validate customer address before shipping, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Shipengine with

Connecting Shipengine to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Shipengine account

Back in Claude, ask it to connect to Shipengine or give it any Shipengine-related task.

For example, ask Claude to:

  • "Generate shipping label for new order"
  • "Track status of outgoing packages"
  • "Validate customer address before shipping"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Shipengine account is ready to use.

What is the Shipengine Claude Connector, and what's possible with it?

The Shipengine MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Shipengine account. It provides structured and secure access to your shipping operations, so your agent can perform actions like generating shipping labels, tracking packages, validating addresses, and managing carrier integrations on your behalf.

  • Automated label creation and management: Instantly generate, purchase, and void shipping labels across multiple carriers, letting your agent streamline fulfillment without manual entry.
  • Real-time package tracking: Ask your agent to track shipments by carrier or tracking number to get up-to-date delivery statuses and shipment histories.
  • Address validation and correction: Have your agent validate and standardize shipment addresses to prevent delivery errors and reduce returns.
  • Carrier rate comparison: Enable your agent to fetch and compare real-time shipping rates from all connected carriers, helping you save on delivery costs.
  • Shipping manifest and batch processing: Let your agent generate manifests or process batches of shipments in a single command, making high-volume shipping fast and efficient.

Troubleshooting

1. Why does Claude not use the Composio connector for Shipengine?

The connector can show as connected, but Claude must use it in each Shipengine conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Shipengine again.

2. Why does Claude show an MCP server error before Shipengine connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Shipengine.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Shipengine.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Shipengine authorization link not work?

The Composio connector is one server. Your Shipengine account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Shipengine connection.
  • Composio creates a fresh Shipengine authorization link.
  • Open that link in your browser and finish the Shipengine sign-in.

4. Why do Shipengine actions fail after they worked before?

The Shipengine connection can expire or lose permission.

  • Ask Claude to inspect the Shipengine connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Shipengine account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Shipengine.
  • If the action still fails with a permission error, check that the connected account has that permission in Shipengine itself.

5. How do I switch to a different Shipengine account?

Claude can manage the Shipengine connection for you.

  • Ask Claude to disconnect or delete the current Shipengine account.
  • Ask Claude to connect Shipengine again.
  • Open the new Composio authorization link for Shipengine.
  • Sign in with the other Shipengine account in the browser.
  • After the account connects, ask Claude to retry the Shipengine task.

6. Why is my Shipengine connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Shipengine connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Shipengine tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Shipengine.
TOOLS

Supported Tools

Every Shipengine action and event your agent gets out of the box.

Add Tag to Shipment

Tool to add a tag to a shipment for organization and filtering.

Add to Batch

Tool to add shipments or rate IDs to an existing batch.

Cancel Shipment

Tool to cancel a shipment by ID.

Connect LTL Carrier

Tool to connect an LTL carrier account to ShipEngine.

Connect Shipsurance Account

Tool to connect a Shipsurance insurance account to ShipEngine.

Create Account Image

Tool to create a new account image in ShipEngine.

Create Package Type

Tool to create a custom package type definition in ShipEngine.

Create Tag

Tool to create a new tag in ShipEngine.

Create Tag 2

Tool to create a new tag for organizing shipments.

Create Warehouse

Tool to create a new warehouse.

Create Webhook

Tool to create a ShipEngine webhook.

Delete Account Image by ID

Tool to delete a ShipEngine account image by its ID.

Delete Batch

Tool to delete a batch by ID.

Delete Package

Tool to delete a custom package type by ID.

Delete Warehouse

Tool to delete a warehouse from your ShipEngine account.

Delete Webhook

Tool to delete a ShipEngine webhook subscription.

Disconnect Carrier

Tool to disconnect a carrier account from ShipEngine.

Disconnect Shipsurance

Tool to disconnect a Shipsurance insurance account from ShipEngine.

Download File

Tool to download a file from ShipEngine.

Get Account Image by ID

Tool to retrieve account image settings by label image ID.

Get Batch by External ID

Tool to retrieve batch details using an external batch ID.

Get Batch by ID

Tool to retrieve detailed information about a specific batch by its ID.

Get Batch Errors

Tool to retrieve errors that occurred during batch processing.

Get Bulk Rates

Tool to get shipping rates for multiple shipments in a single request.

Get Insurance Balance

Tool to retrieve the current Shipsurance insurance funds balance.

Get LTL Carrier Credential Requirements

Tool to retrieve credential requirements for connecting an LTL carrier.

Get LTL Carrier Features

Tool to retrieve features supported by an LTL carrier.

Get LTL Carrier Options

Tool to list available options/accessorials for an LTL carrier.

Get LTL Carrier Packages

Tool to list available package/handling unit types for an LTL (Less Than Truckload) carrier.

Get LTL Carrier Services

Tool to list available services for an LTL carrier.

Get Package by ID

Tool to get details of a specific custom package type by ID.

Get Shipment by External ID

Tool to retrieve shipment details using an external shipment ID.

Get Shipment by ID

Tool to retrieve a shipment by ID.

Get Shipment Rates

Tool to retrieve shipping rates for an existing shipment.

Get Tracking Information

Tool to retrieve tracking information for a shipment.

Get Warehouse by ID

Tool to retrieve details of a specific warehouse by ID.

Get Webhook by ID

Tool to retrieve details of a specific webhook by ID.

List Account Images

Tool to list all account images.

List Account Settings

Tool to list all account settings for the ShipEngine account.

List Batches (v2)

Tool to list all batches with comprehensive filtering options.

List Carrier Package Types

Tool to list all available package types for a specific carrier.

List Labels (Extended)

Tool to list all shipping labels with comprehensive filtering options.

List LTL Carriers

Tool to list all LTL (Less-Than-Truckload) carrier accounts connected to your ShipEngine account.

List Manifests (Advanced)

Tool to list all manifests with optional filtering by warehouse and carrier.

List Packages

Tool to list all package types.

List Scheduled Pickups

Tool to list all scheduled pickups with optional filters.

List Shipments (v2)

Tool to list all shipments with optional filtering parameters.

List Tags (v2)

Tool to list all tags in your account.

List Warehouses

Tool to list all warehouses.

List Webhook Events

Retrieve a list of available webhook event types supported by ShipEngine.

List Webhooks

Tool to list all webhooks configured on your account.

Parse Address

Tool to parse unstructured address text and extract structured address components.

Process Batch Labels

Tool to process a batch to create and purchase shipping labels for all shipments in the batch.

Remove From Batch

Tool to remove shipments or rate IDs from a batch.

Remove Tag from Shipment

Tool to remove a tag from a shipment.

Start Tracking Package

Tool to subscribe to tracking updates for a package via webhooks.

Stop Tracking Package

Tool to unsubscribe from tracking updates for a package.

Track LTL Shipment

Tool to track an LTL shipment using carrier code and PRO number.

Update Account Image By ID

Tool to update an account image by ID in ShipEngine.

Update LTL Connection

Tool to update LTL carrier connection credentials in ShipEngine.

Update Package Type

Tool to update an existing custom package type definition.

Update Shipment

Tool to update an existing shipment's details.

Update Shipments Tags

Tool to update tags on one or more shipments in bulk.

Update Warehouse

Tool to update an existing warehouse's details and address.

Update Webhook

Tool to update a ShipEngine webhook.

Validate Address

Tool to validate and normalize shipping addresses.

FAQ

Frequently asked questions

With a standalone Shipengine MCP server, the agents and LLMs can only access a fixed set of Shipengine tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Shipengine and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Shipengine tools.

Yes, absolutely. You can configure which Shipengine scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Shipengine data and credentials are handled as safely as possible.

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