How to connect Shipday to Claude

Connect Claude Web, Desktop and Cowork to Shipday MCP. Create a new delivery order for a customer, list all active delivery drivers on shift, and more using natural language, with authentication handled for you.

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Shipday is a global local delivery management platform for e-commerce businesses. Streamline last-mile delivery operations and connect with drivers easily.

13 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Shipday account to Claude via Composio Connect, enabling it to create a new delivery order for a customer, list all active delivery drivers on shift, update the delivery status to completed, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Shipday with

Connecting Shipday to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Shipday account

Back in Claude, ask it to connect to Shipday or give it any Shipday-related task.

For example, ask Claude to:

  • "Create a new delivery order for a customer"
  • "List all active delivery drivers on shift"
  • "Update the delivery status to completed"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Shipday account is ready to use.

What is the Shipday Claude Connector, and what's possible with it?

The Shipday MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Shipday account. It provides structured and secure access so your agent can perform Shipday operations on your behalf.

Troubleshooting

1. Why does Claude not use the Composio connector for Shipday?

The connector can show as connected, but Claude must use it in each Shipday conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Shipday again.

2. Why does Claude show an MCP server error before Shipday connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Shipday.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Shipday.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Shipday authorization link not work?

The Composio connector is one server. Your Shipday account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Shipday connection.
  • Composio creates a fresh Shipday authorization link.
  • Open that link in your browser and finish the Shipday sign-in.

4. Why do Shipday actions fail after they worked before?

The Shipday connection can expire or lose permission.

  • Ask Claude to inspect the Shipday connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Shipday account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Shipday.
  • If the action still fails with a permission error, check that the connected account has that permission in Shipday itself.

5. How do I switch to a different Shipday account?

Claude can manage the Shipday connection for you.

  • Ask Claude to disconnect or delete the current Shipday account.
  • Ask Claude to connect Shipday again.
  • Open the new Composio authorization link for Shipday.
  • Sign in with the other Shipday account in the browser.
  • After the account connects, ask Claude to retry the Shipday task.

6. Why is my Shipday connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Shipday connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Shipday tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Shipday.
TOOLS

Supported Tools

Every Shipday action and event your agent gets out of the box.

Add a Carrier

Tool to add a new carrier/driver to the Shipday system with credentials.

Check On-Demand Delivery Availability

Tool to check on-demand delivery availability from third-party service providers.

Edit Delivery Order

Tool to edit an existing delivery order in Shipday.

Get On-Demand Delivery Estimate

Tool to get on-demand delivery estimates from third-party service providers for a specific order.

Get On-Demand Delivery Services

Tool to retrieve available third-party on-demand delivery service providers.

Insert Order

Tool to create a new delivery order in Shipday.

Order Ready to Pickup

Tool to mark a delivery order as ready for pickup.

Orders Query

Tool to query delivery orders with filters and pagination.

Query Delivery Orders

Tool to query delivery orders with time-based filters and cursor pagination.

Retrieve Active Orders

Tool to retrieve all active delivery orders from Shipday system.

Retrieve Carriers

Tool to retrieve all carriers/drivers with profile and status details.

Retrieve Order Details

Tool to retrieve detailed information for a specific delivery order by order number.

Unassign Order from Driver

Tool to remove driver assignment from a delivery order.

FAQ

Frequently asked questions

With a standalone Shipday MCP server, the agents and LLMs can only access a fixed set of Shipday tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Shipday and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Shipday tools.

Yes, absolutely. You can configure which Shipday scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Shipday data and credentials are handled as safely as possible.

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