How to connect Rootly to Claude Cowork

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Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your Rootly account to Cowork via Composio Connect, enabling it to list all open incident action items, get details for action item ID 12345, delete completed action item from incident, and more such actions on your behalf without compromising your account security.

Also integrate Rootly with

Connecting Rootly to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your Rootly account

Back in Cowork, ask the agent to connect to Rootly or give it any Rootly-related task.

For example, ask Cowork to:

  • "List all open incident action items"
  • "Get details for action item ID 12345"
  • "Delete completed action item from incident"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your Rootly account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like Rootly through MCP without you sharing account credentials directly with the agent.

What is the Rootly MCP server, and what's possible with it?

The Rootly MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Rootly account. It provides structured and secure access to your incident action items, so your agent can list, review, retrieve detailed information, and manage follow-up tasks on your behalf during or after incidents.

  • Comprehensive action item retrieval: Instantly list all incident-related action items, making it easy for your agent to track ongoing or outstanding tasks.
  • Detailed action item inspection: Pull up in-depth information for any action item—including summary, description, priority, status, and due date—to keep teams informed and accountable.
  • Streamlined task management: Direct your agent to remove obsolete or completed action items, ensuring your incident follow-up list stays relevant and up to date.
  • Automated follow-up coordination: Use your agent to monitor and organize post-incident tasks, helping your team close the loop on every incident and maintain operational excellence.

Supported Tools & Triggers

Tools
Delete Action ItemThis tool allows for the deletion of a specific action item in rootly.
Get Action Item DetailsThis tool retrieves a single action item by its id from rootly using a get request to https://api.
List Action ItemsThis tool retrieves a list of all action items for an organization in rootly.

How to build Rootly MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Rootly MCP?

With a standalone Rootly MCP server, the agents and LLMs can only access a fixed set of Rootly tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Rootly and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with Claude Cowork?

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Rootly tools.

Can I manage the permissions and scopes for Rootly while using Tool Router?

Yes, absolutely. You can configure which Rootly scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Rootly data and credentials are handled as safely as possible.

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