How to integrate Outlook MCP with CrewAI

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Introduction

This guide walks you through connecting Outlook to CrewAI using the Composio tool router. By the end, you'll have a working Outlook agent that can download latest attachments from my inbox, create new calendar for project deadlines, add rule to move newsletters to folder, get my current automatic reply settings through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Outlook account through Composio's Outlook MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Outlook connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Outlook
  • Build a conversational loop where your agent can execute Outlook operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Outlook MCP server, and what's possible with it?

The Outlook MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Outlook account. It provides structured and secure access to your email, calendar, and contacts, so your agent can perform actions like sending emails, organizing folders, managing your calendar, and handling attachments on your behalf.

  • Email organization and folder management: Let your agent create, delete, or organize mail folders to keep your inbox tidy and efficient.
  • Calendar and event creation: Easily have your agent set up new calendars, so you can organize meetings and events without lifting a finger.
  • Smart attachments handling: Automatically download files from your emails or add attachments to outgoing messages for seamless file management.
  • Automated rules and filtering: Direct your agent to create email rules that filter, sort, or take action on messages as they arrive.
  • Contact and category organization: Ask your agent to create new contact folders or master categories to streamline how you manage people and projects.

Supported Tools & Triggers

Tools
Triggers
Add mail attachmentTool to add an attachment to an email message.
Create calendarTool to create a new calendar in the signed-in user's mailbox.
Create contact folderTool to create a new contact folder in the user's mailbox.
Create Email RuleCreate email rule filter with conditions and actions
Create mail folderTool to create a new mail folder.
Create master categoryTool to create a new category in the user's master category list.
Delete mail folderDelete a mail folder from the user's mailbox.
Download Outlook attachmentDownloads a specific file attachment from an email message in a microsoft outlook mailbox; the attachment must contain 'contentbytes' (binary data) and not be a link or embedded item.
Get mailbox settingsTool to retrieve mailbox settings.
Get mail deltaTool to retrieve incremental changes (delta) of messages in a mailbox.
Get mail tipsTool to retrieve mail tips such as automatic replies and mailbox full status.
Get master categoriesTool to retrieve the user's master category list.
Get supported languagesTool to retrieve supported languages in the user's mailbox.
Get supported time zonesTool to retrieve supported time zones in the user's mailbox.
List Outlook calendarsTool to list calendars in the signed-in user's mailbox.
List event attachmentsTool to list attachments for a specific outlook calendar event.
List Outlook attachmentsLists metadata (like name, size, and type, but not `contentbytes`) for all attachments of a specified outlook email message.
List event remindersTool to retrieve reminders for events occurring within a specified time range.
Add event attachmentAdds an attachment to a specific outlook calendar event.
Create Calendar EventCreates a new outlook calendar event, ensuring `start datetime` is chronologically before `end datetime`.
Create contactCreates a new contact in a microsoft outlook user's contacts folder.
Create email draftCreates an outlook email draft with subject, body, recipients, and an optional attachment.
Create a draft replyCreates a draft reply in the specified user's outlook mailbox to an existing message (identified by a valid `message id`), optionally including a `comment` and cc/bcc recipients.
Delete ContactPermanently deletes an existing contact, using its `contact id` (obtainable via 'list user contacts' or 'get contact'), from the outlook contacts of the user specified by `user id`.
Delete Calendar EventDeletes an existing calendar event, identified by its unique `event id`, from a specified user's microsoft outlook calendar, with an option to send cancellation notifications to attendees.
Get contactRetrieves a specific outlook contact by its `contact id` from the contacts of a specified `user id` (defaults to 'me' for the authenticated user).
Get contact foldersTool to retrieve a list of contact folders in the signed-in user's mailbox.
Get calendar eventRetrieves the full details of a specific calendar event by its id from a user's outlook calendar, provided the event exists.
Get email messageRetrieves a specific email message by its id from the specified user's outlook mailbox.
Get Outlook profileRetrieves the microsoft outlook profile for a specified user.
Get scheduleRetrieves free/busy schedule information for specified email addresses within a defined time window.
List Outlook contactsRetrieves a user's microsoft outlook contacts, from the default or a specified contact folder.
List eventsRetrieves events from a user's outlook calendar via microsoft graph api, supporting pagination, filtering, property selection, sorting, and timezone specification.
List mail foldersTool to list a user's top-level mail folders.
List MessagesRetrieves a list of email messages from a specified mail folder in an outlook mailbox, with options for filtering (including by conversationid to get all messages in a thread), pagination, and sorting; ensure 'user id' and 'folder' are valid, and all date/time strings are in iso 8601 format.
Move message to folderMove a message to another folder within the specified user's mailbox.
Reply to EmailSends a plain text reply to an outlook email message, identified by `message id`, allowing optional cc and bcc recipients.
Search Outlook messagesSearches messages in a microsoft 365 or enterprise outlook account mailbox, supporting filters for sender, subject, attachments, pagination, and sorting by relevance or date.
Send emailSends an email with subject, body, recipients, and an optional attachment via microsoft graph api; attachments require a non-empty file with valid name and mimetype.
Update calendar eventUpdates specified fields of an existing outlook calendar event.
Update ContactUpdates an existing outlook contact, identified by `contact id` for the specified `user id`, requiring at least one other field to be modified.
Update email messageUpdates specified properties of an existing email message; `message id` must identify a valid message within the specified `user id`'s mailbox.
Update mailbox settingsTool to update mailbox settings for the signed-in user.

What is the Composio tool router, and how does it fit here?

What is Tool Router?

Composio's Tool Router helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Tool Router

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Tool Router works

The Tool Router follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Outlook connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.

Install dependencies

bash
pip install composio crewai crewai-tools python-dotenv
What's happening:
  • composio connects your agent to Outlook via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools includes MCP helpers
  • python-dotenv loads environment variables from .env

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model

Import dependencies

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter  # optional import if you plan to adapt tools
from composio import Composio
from dotenv import load_dotenv
import os
from crewai.mcp import MCPServerHTTP

load_dotenv()
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Outlook MCP URL

Create a Composio Tool Router session for Outlook

python
composio = Composio(api_key=os.getenv("COMPOSIO_API_KEY"))
session = composio.create(
    user_id=os.getenv("USER_ID"),
    toolkits=["outlook"],
)
url = session.mcp.url
What's happening:
  • You create a Outlook only session through Composio
  • Composio returns an MCP HTTP URL that exposes Outlook tools

Configure the LLM

python
llm = LLM(
    model="gpt-5-mini",
    api_key=os.getenv("OPENAI_API_KEY"),
)
What's happening:
  • CrewAI will call this LLM for planning and responses
  • You can swap in a different model if needed

Attach the MCP server and create the agent

python
toolkit_agent = Agent(
    role="Outlook Assistant",
    goal="Help users interact with Outlook through natural language commands",
    backstory=(
        "You are an expert assistant with access to Outlook tools. "
        "You can perform various Outlook operations on behalf of the user."
    ),
    mcps=[
        MCPServerHTTP(
            url=url,
            streamable=True,
            cache_tools_list=True,
            headers={"x-api-key": os.getenv("COMPOSIO_API_KEY")},
        ),
    ],
    llm=llm,
    verbose=True,
    max_iter=10,
)
What's happening:
  • MCPServerHTTP connects the agent to the Outlook MCP endpoint
  • cache_tools_list saves a tools catalog for faster subsequent runs
  • verbose helps you see what the agent is doing

Add a REPL loop with Task and Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")
print("Try asking the agent to perform Outlook operations.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Based on the conversation history:\n{conversation_context}\n\n"
            f"Current user request: {user_input}\n\n"
            f"Please help the user with their Outlook related request."
        ),
        expected_output="A helpful response addressing the user's request",
        agent=toolkit_agent,
    )

    crew = Crew(
        agents=[toolkit_agent],
        tasks=[task],
        verbose=False,
    )

    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's happening:
  • You build a simple chat loop and keep a running context
  • Each user turn becomes a Task handled by the same agent
  • Crew executes the task and returns a response

Run the application

python
if __name__ == "__main__":
    main()
What's happening:
  • Standard Python entry point so you can run python crewai_outlook_agent.py

Complete Code

Here's the complete code to get you started with Outlook and CrewAI:

python
# file: crewai_outlook_agent.py
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter  # optional
from composio import Composio
from dotenv import load_dotenv
import os
from crewai.mcp import MCPServerHTTP

load_dotenv()

def main():
    # Initialize Composio and create a Outlook session
    composio = Composio(api_key=os.getenv("COMPOSIO_API_KEY"))
    session = composio.create(
        user_id=os.getenv("USER_ID"),
        toolkits=["outlook"],
    )
    url = session.mcp.url

    # Configure LLM
    llm = LLM(
        model="gpt-5-mini",
        api_key=os.getenv("OPENAI_API_KEY"),
    )

    # Create Outlook assistant agent
    toolkit_agent = Agent(
        role="Outlook Assistant",
        goal="Help users interact with Outlook through natural language commands",
        backstory=(
            "You are an expert assistant with access to Outlook tools. "
            "You can perform various Outlook operations on behalf of the user."
        ),
        mcps=[
            MCPServerHTTP(
                url=url,
                streamable=True,
                cache_tools_list=True,
                headers={"x-api-key": os.getenv("COMPOSIO_API_KEY")},
            ),
        ],
        llm=llm,
        verbose=True,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end the conversation.\n")
    print("Try asking the agent to perform Outlook operations.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Based on the conversation history:\n{conversation_context}\n\n"
                f"Current user request: {user_input}\n\n"
                f"Please help the user with their Outlook related request."
            ),
            expected_output="A helpful response addressing the user's request",
            agent=toolkit_agent,
        )

        crew = Crew(
            agents=[toolkit_agent],
            tasks=[task],
            verbose=False,
        )

        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

if __name__ == "__main__":
    main()

Conclusion

You now have a CrewAI agent connected to Outlook through Composio's Tool Router. The agent can perform Outlook operations through natural language commands. Next steps:
  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations

How to build Outlook MCP Agent with another framework

FAQ

What are the differences in Tool Router MCP and Outlook MCP?

With a standalone Outlook MCP server, the agents and LLMs can only access a fixed set of Outlook tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Outlook and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with CrewAI?

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Outlook tools.

Can I manage the permissions and scopes for Outlook while using Tool Router?

Yes, absolutely. You can configure which Outlook scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Outlook data and credentials are handled as safely as possible.

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